Secret Escapes reviews

Secret Escapes reviews

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COMPLETE NIGHTMARE FROM START TO FINISH

We booked a holiday to turkey, had a nightmare getting travel details, then as we are due to take off get a voice mail hotel has changed, promised email confirmation and all transfers will be sorted and we get to turkey, no transfer, the hotel had less amentities than the one they sold us, holiday was ruined. Secret escapes answer... we are just agents!
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Secret Escapes is my new best friend

I booked a 7 night holiday for me and my bf to hotel lafodia on lopud, croatia for the first week of may. It was one of the best holidays both of us have been on! It was a really cheap deal at just over 900 for 7 nights, including travel, breakfast and dinner in a sea view balcony room. We expected average for that price...we actually got complete luxuary, stunning hotel, stunning island, amazing food and service, fair prices...it looked like a carribean island and resort.We turned up thinking we were in the wrong place lol for the last few nights we also upgraded to the penthouse suite with private jacuzzi. It was AMAZING and only cost an extra 100 pounds. It was also quiet as it was the first week of may so we loved having the pool and bar to ourselves most of the time! When we got back we looked up normal prices and our holiday was meant to cost nealy 3 grand!! What a deal! Thank you Secret Escapes!!
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Dream Trip Thailand

wow - what a great time and what great value for money. This was our first trip with you, will not be the last.
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Lovely !

Been away with secret escapes a few times now and never disappointed . This stay was at The Angel in Bury St Edmunds , lovely hotel and friendly staff also great breakfast only an overnight stay but a lovely change .
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Affordable Luxury!

I booked for my boyfriend and I to spend 5 nights in a Boutique Hotel in Mykonos, Greece. From start to finish it was as easy as anything. The booking process was very clear and simple, and any small print was obvious and contained nothing unusual or any perceived 'catches'. I phoned the company prior to the holiday to check we were all booked up and the lady on the phone could not have been more helpful!

The hotel was even better than the write up and photos suggested, and we had a wonderful time. Flights weren't included in the deal but these were cheap enough as we booked well in advance.

We had a fantastic holiday, in a beautiful hotel, that we would most definitely not have been able to afford had it not been booked through Secret Escapes!! It was pure luxury.

I have, and will continue to recommend Secret Escapes to anyone who will listen - they are a brilliant company and one I will of course be using again!

Thank you Secret Escapes!
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Great Break

Booked 1 night with dinner through secret escapes at The Manor At Weston On The Green and everything was great food was exellent hotel is full of charm and very well kept the grounds are lovely but the most amazing thing are the staff they make you feel special and are always eager to help they pamper you as soon as you arrive there ia a free service to the shopping village near by it was a bit expensive but worth the extra thank you secret escapes
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Review by confirmed purchaser

great break

i booked a package with Secret Escapes, for dinner on a friday night, bed and break fast for the next morning, the accommodatrion and the food was excellent and the best thing of all the price was just £79 pounds for me and my partner, i have also emailed the link to Secret Escapes to a few friends of mine.

Secret Escapes have great deals and i will be using them again.
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Review by confirmed purchaser

Top Notch Week End

Great hotel, and venue really welcoming and positive. Central to all our needs. ( restaurants, bars, Royal Albert Hall, tube and shops. Happy Week Ends.
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Review by confirmed purchaser

Perfect for a long weekend

We went to Marrakech over the Easter weekend and stayed in Cesar's Hotel & Spa just outside town - it was a short taxi ride away, which made it the perfect place to stay for us, as we could retreat from the sightseeing to relax by the pool or in the hotel spa. Unfortunately most of the bits in the spa came at an extra cost, but the quiet pool under the twinkly lights ceiling was free to use, and nice and warm. The outside pools offered contrasts, with music blaring round one with a banging beat, whilst the other had quieter, gentler music to listen to while you relaxed. The nearest restaurant outside the hotel was written up as one of the best in the City and perfect for a gentle stroll to and fro, around the delicious food and wine. Local 'grand' taxis are available at a small cost to take you for a drive in the Atlas mountains, which we'd highly recommend, although you need to be prepared to pay a guide to take you to the waterfall you have driven towards for the last hour or more!
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Review by confirmed purchaser

Worth what we paid

Recently stayed in the Skiddaw Hotel in Keswick. The deal was half price Dinner B & B for 2 nights - cost £228. Good value at this price but would have been poor value at the full price. Nice room, although very small at the back of the hotel - which was OK as it was quiet. Great Breakfast, Eveningmeal was OK but there was a smaller menu for Secret Excapes quests - still a reasonable choice. Overall a good weekend but room was a bit disappointing.
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Review by confirmed purchaser

Great service

Helped me by email with hotel details.
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Review by confirmed purchaser

Very efficient service.

The offer was as stated on the net. Very quick and efficient service. Aa great way to make savings on holidays or short breaks. Would certainly use them again.
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Review by confirmed purchaser

Treated like royalty during stay at Cliveden!

My husband and I recently stayed for 1 night at Cliveden House, Taplow - an amazing place in the most beautiful setting of 276 acres of National Trust grounds. From the moment we arrived and throughout out stay we were treated like royalty with impeccable service and attention to detail. We were upgraded at no extra charge to a junior suite and were asked if we would like to take our complementary glass of champagne with the afternoon tea that we had booked. We were seated by the window looking out onto the fabulous par terre as we sipped our champagne. As we had 25% off spa treatments we treated ourselves to a luxurious treatment each and made use of the relaxing pools and hot tubs which again was top class. We took a 2 hour walk around the grounds and all staff there were also polite and informative as to the history of the house and the work they were doing. We dined in the Club room which was converted from Lord Astor's stables - a lovely intimate restaurant with horse themed stools and table legs! our suite, the Lord Orkney was beautifully decorated and the handmade Cliveden bed the most comfortable we had ever slept in! breakfast was very enjoyable too in a lovely room with amazing views again of the grounds. Our car was brought round to the front of the hotel for us on departure as we very reluctantly left after such a wonderful stay. Would love to return and at no point were we made to feel that because we were there on an 'offer' we were not as special as every other guest - a real success.
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Review by confirmed purchaser

Secret Escapes offered us luxury at a low price.

We booked a trip to stay at Bovey Castle Hotel through Secret Escspes. Booking was simple and the break was fantastic, luxurious and relaxing. Staff at Secret Escapes were efficient and at the hotel were amazing. Would definitely use them again and recommend them to friends and family.
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Review by confirmed purchaser

So glad I found you.....

I think this website is great, I'm quite addicted and go on to it every day looking at all the offers. Booking with them is so easy too, I wanted to change the dates on a hotel I'd put on hold and they changed it no problem. Highly reccommend them.
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Review by confirmed purchaser

a special memorable time in somerset

well what can i say my partner and myself were treated like royalty we decided to spend two nights in somerset at the somerset hotel and spa we couldnt have asked for a better location,hotel and staff. the room was gorgeous and the cleanliness was top marks loved the freestanding roll top bath all staff were very friendly and helpfall the food was absolutely out of this world definitely go back it was definitely a momorable stay cant wait to book another trip with secret escapes with huge savings. included in the price was a complimentary dinner on first night and a bottle of wine and a cream tea ! from a very satisfied customer thankyou again secret escapes you made the bookings easy to do and gave us a huge choice
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Review by confirmed purchaser

What a genuine saving !!

We booked into the lovely Lindeth fell country house hotel which we booked through Secret Escapes. We were visiting our son in Lincoln and travelling from Scotland decided to stop over one night on the way down and again on the way back up to break the journey. It was a great idea and we would use Secret Escapes again to find us a lovely hotel and a greatly reduced price. Thanks again.
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Review by confirmed purchaser

Awesome! Friendly helpful staff

Couldn't have been more helpful, I had to change dates twice and it was never any trouble. I knew I might be lucky to get it changed the first time but wow to get it done twice awesome staff. Thanks guys for sorting it out & yes they did explain both times they might not be able to... Headline says it all thanks :)
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Review by confirmed purchaser

Excellent!

Lovely website. Lots of wonderful escapes to choose from. Massive savings.

Customer service - very helpful.
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Review by confirmed purchaser

Brilliant value and we had a great time

Booked the Marine Hotel In North Berwick, dinner, bed and b/fast with a bottle of wine in the room, £133 instead of well over £250. Brilliant value.

Secret Escapes Details

About Secret Escapes

At Secret Escapes, we negotiate exclusive rates for luxury hand-picked hotels and holidays in the UK and abroad, at up to 70% off the price you'd pay by booking anywhere else. We're a new site and a new way of saving on your holidays and we hope our offers may look too good to be true. Just to be clear, they are very true. However, we know people will have questions, so we'd love to hear from you and help answer any questions you may have. We are a member of ABTA (membership number L8959), and we fully comply with the high standards that ABTA set and regulate

Visit Secret Escapes

Contact information

Call us on: 0843 22 77 777
We live here: 29-35 Farringdon Road
EC1M 8JF London
United Kingdom

Category

Secret Escapes is ranked 84 out of 327 in the category

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