Genus UK Ltd t/a Select reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Absolutely shocking!!!

I WOULD HAVE GAVE NO STARS IF I COULD!!
I do quite a lot of shopping online and thought I'd try select (what a mistake that was) i ordered my items which stated they would be delivered in 3-5 days, I ordered on a sun so was expecting them to have arrived by the fri, 14 days on still nothing.
I logged into my select account which is saying my items are awaiting dispatch!!!!!!! After 14 days??? And still haven't recieved my tracking number. I have wrote complaint after complaint which I still haven't recieved replies to.
I gave customer services a call yesterday who said I quote "the men in deliveries are very busy and are working overtime" (yes shocking I know) I replied with nowhere on your website does it state about delays and if its that bad employ more staff!! They also said i would recieve my email with tracking number that day and i never did. My order was for a gift to my sister her birthday was 18th (I ordered on the 10th) in result of this I had to go and buy her other gifts. I have been robbed of my money from select and think its disgusting, I would advise ANYONE to stay well away from select especially online if you want to keep your money!! I will be doing anything in my power to make sure ALL my friends/family stay well clear off this horrible company!!!!
2
Philly Bills and Chelsea Horan found this review useful
    Comment (?)