Finding the perfect dress for a party when you're 30 weeks pregnant is not an easy task, but thankfully shopping online with Seraphine made the experience a pleasure. Not only did I receive my dress on time for my christmas party, after ordering it online only 2 days prior, but the dress itself is stunning, fits perfectly and made me feel like a million dollars. I received lots of compliments from men and women and can't wait to wear it again. I will definitely be ordering more from Seraphine.
It is not that easy to find great maternity shops in London so when you do its a breath of fresh air. After looking through their stock online I was excited to go with my father on a big shopping spree in Hampstead. Unfortunately the sales assistant their was not only incredibly unhelpful she was rude, arrogant and blunt. As a result I have passed on my opinion to friends and family to pre warn them.
I bought dark blue slim leg jeans which fit very well and are very comfy. They will go with anything and can be dressed up or town. I also bought over the bump black leggings which are nice and thick and are very comfortable. Definitely a must have when pregnant as the can be worn with so many outfits. Finally I bought the black lace insert wrap top which I wanted for Christmas. It is dressy and comfortable,very classic but feels very east to wear. All three I love and delighted with my purchases. Thank you.
Ho fatto 2 ordini in questo sito. Il primo mi ha soddisfatta ma sono rimasta dispiaciuta del fatto che mancavano un paio di calze e quando le ho richieste mi sono state gentilmente inviate ma in una scatola che era era rovinata e purtroppo erano sfilate. Tuttavia ho fatto un secondo ordine perche' sia i modelli che la qualità' dei tessuti sono davvero molto belli. Il secondo ordine e' stato perfetto!
it was very easy to navigate the site, there are so many beautiful items for pregnancy. Shipment arrived super fast! And when I needed some info and help, customer service replied to my email instantly. recommended!
There are very few good quality maternity clothing companies - not ones which are also stylish too. I have been impressed with the range of options and the quality of the products given the reasonable price tag...and there had a speedy, friendly service too. I have already recommended to friends!
Checked on Friday afternoon it would be received on Saturday, assured it would be. Told at 7.30pm on Friday night it wouldn't be! It was my wife's birthday so they didn't arrive in time! Waste of time!
Having been lent some nursing tops that are more complicated than a rubix cube I found this site. The double flap tops are so easy. The bamboo feels amazing when I have a hot and bothered moment. The arms and body are long enough on me (5'10").
I had ordered a second top but was immediately notified and refunded whrn it was sold out.
Thank you so much.
I really love my Seraphine clothes!! Probably more than my normal clothes. I find most other mat clothes websites are either so dull I want to tear my hair out or so expensive I want to cry! These are reasonable value, excellent quality and not just boring old maternity clothes (many of which all look the same I find). Only annoying thing is that when I ordered they were out of stock of at least half of what I wanted but customer service were very helpful and told me when to expect it all back in stock (only 2 weeks). Definitely order from them!!
Excellent customer service over the phone when I messed up my order! Instant communication and very quick delivery. Gorgeous dress, lots of compliments at the wedding and no problem returning the larger size. Great to have free returns option, and processed quickly. Thanks so much! I suspect I will be buying more nursing clothes from you as I intend to keep feeding until at least one year.
Read my email conversation and know yourself, by the way i would like advice that plz...plz... ship via Royal Mail, the DHL/FEDEX calculates excess custom tax, they deliver in INDIA and let your customers save some money on custom tax.
Just want to correct your doubt that today itself i received an item from
John Lewis.com via Royal Mail. I had received more than 500+ shipments
via Royal Mail on same address. Do you want proof? i send scanned version
of Royal mail shipment receipts to you.
Why don't you want to help your loyal customers? We as customer will save
$45 if you send via Royal Mail and would buy one more item from your
eStore instead of paying to Fedex.
> Dear Madam
> Thank you for your email. Unfortunately the Royal Mail does not deliver to
> The only shipping method is Fedex. Please accept our apology for this.
> If you have rejected it, the parcel will be sent back to us. If you do not
> want us to re-deliver it, we will issue a refund.
> If you have any further questions please do not hesitate to contact us.
> Kind Regards
> Seraphine Customer Services
> -----Original Message-----
> From: Manish [mailto:]
> Sent: 27 November 2013 09:23
> To: MO UK
> Subject: Re: Shipment
> Order #100065752
> The Fedex people had demanded cash $45 custom duty so i had refused to
> accept the shipment, kindly reship my courier via Royal Mail Express
> (Recorded). Even i had selected Royal Express Parcel during checkout.
> Kindly do this favor for me and reship via Royal Mail express. The Fedex
> and DHL sucks on Custom Duty, they demand excess money (sometime
> equivalent to the product price).
> Best Regards,
I was REALLY looking forward to getting these jeans. I'd tried a few different brands and wasn't happy with the poor quality of the denim and the fact they fell down! I wanted to wear a pair of skinny jeans that looked just like my regular jeans. So after a lot of research online I came to the conclusion I had to spend more money. A lot more. I'd read Seraphine jeans were good, that they were stylish and comfortable. They looked good in the picture and Kate Winslet wore them...wow, they must be good, I thought. When I got my jeans, well they are quite thin so I'd say pants really, first thing I noticed were they are not skinny jeans, they are straight leg, not what I wanted. When I put them on they fit everywhere except around my belly. They are so tight and uncomfortable it feels like I'm squeezing my baby! They are not the wrong size, just bad design. The final straw was when I walked down the hallway, they started to fall down despite being so tight around the belly. I'm very upset as I have to send them back and look for better jeans.
Great choice of clothes and very pleased with the speed of delivery. Have ordered a couple of items that then turned out to be out of stock so it would have been better if that was clear on the website.
I was amazed I received my order so quickly and I was extremely satisfied with the sizing. I followed the instructions on site on how to take the measurements and choose my size and it was perfect. I was a bit dissapointed I could order my coat in the colour shown in the catalogue (my first choice was the white one but probably ran out), but in the end it didn't matter that much.
Clothes are nice but some are poor quality - maternity jeans ripped across the bum (very embarrassing!) - am a size 8 and had a small bump. Nursing top not as nice as expected and didn't wash well. Tried to exchange a t-shirt for different size but was told there were none left (via a blunt email with spelling mistakes) - but the size was available on their website; although they did offer free delivery on next order so just reordered it. Confirmation of order emails never reach me for some reason.
I really liked the quality and the design of the garment I ordered, and I fully intend to purchase more items from Seraphine. My one point of negative feedback would be around the delivery charges for online orders. £6.95 for reliable (FedEx) delivery of a little black dress, when most other providers have a free online service was in my view excessive. I'll be buying the rest in-store (so I'll probably be buying fewer items overall)...
Lovely coat but a bit too big. I would have ordered another but it came so badly crumpled in a tiny box am going to send it back. It looks cheap because the creases won't come out...Shame...
Received items only after chasing them to send them. One dress baubled badly after one wear. Another a button fell off prior to wearing.
Bought maternity tights, constantly slide down to my knees and two pairs had holes in them after one wear, went to the bin immediately. Complained and they never replied.
Seraphine is the only maternity clothing website I recommend to my friends. This is my 4th pregnancy so I've become pretty discerning! I discovered Seraphine during my second pregnancy which was 5 years ago now. The pieces I bought then I am still wearing in this pregnancy eg classic trench coat, tailored pants and boat neck tops. I love Seraphine's style, chic and feminine. They are classic basics of good quality. I have tried the other leading online maternity shops but they were overpriced for poorer quality. They have improved their selection of nursing tops too. I enjoyed pulling out my Seraphine pieces again for this pregnancy, I feel good in them. I just purchased a few new dresses, polo necks and maternity dresses and am delighted with them. I have my eye on a few pieces for Christmas now. My only criticism was the FedEx delivery took over a week to arrive but Seraphine immediately refunded the delivery cost.
Love the clothes designs. Could be more machine-washable friendly for busy mums. Also, more eco (no wool, cashmere), although the bamboo products are a great start.
Have had lots of problems logging in recently. Had to set up an account with a different email address to make a purchase. Also a bit annoying there is no 'save for later' basket function so you can buy some items now and save some to buy later.
I recently bought a woollen cape from Seraphine - my first purchase from them. I went online after receiving their catalogue in the post. I am very pleased indeed with the item, which is lovely quality and was sent quickly in excellent packaging.
It has been a great shopping experience.
Your designs look great and make a pregnant woman smile when she dresses on them.On top of that your web page is friendly and your delivery service is weak and feasible.
Keep on making us happy.
Seraphine clothing offers a fantastic range of style and quality, making maternity wear a lot more glamorous and a lot less frumpy! Ability to send back free returns takes the stress out of ordering as you can simply try on different styles and sizes at home and return those that don't suit.
My only issues have been with a poor supply chain - several items I have wished to order have been out of stock for weeks and sometimes months at a time, with customer services not always particularly well informed as to accurate restock dates. In their favour, customer services do at least respond to queries within 24 hours. Dispatch of items is also a little hit and miss. Some items are dispatched promptly, as early as same day whilst others can take several weeks and this is not always communicated clearly.
Overall though - love the clothes and assume the problems with supply are probably a knock-on effect of being justifiably popular!
I ordered a coatigan and dress from Seraphine and was impressed with the speed of delivery and the fact that returns are free. Both items were really lovely and I thought the coatigan was good value (particularly considering cost per expected wear !). The dress was also nice and a very good, comfy fit. I did, however, feel that it was a little overpriced but I kept it nevertheless. I would recommend Seraphine without hesitation.
I first ordered some items and one arrived - the rest woudl take weeks. These items were then cancelled and my money refunded without me asking to do this. . I had to then re-order the clothes and join the waiting list again. I was given a discount code to use that didnt work, i then had to email twice to get my discount! I got one of my items about a month after it was ordered and there was confusion over post and the item went back. i tried again ordered a coat...it arrived but completely screwed up. the price is great and stuff looks good but service seems not to be there. constant disappointment really. if you are a duchess you might find the service better but average women....no chance.
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