Seraphine reviewed by

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Good selection but size chart is way off!

Seraphine offers a nice selection of dresses but the sizes are way off compared to all other stores. I am normally a UK10 - pregnant or not - and this is what I ordered. The dresses arrived promptly and are of a nice quality but are enormous! I realize it is maternity wear and so the sizes vary slightly and need to accommodate a growing bump, but these dresses are much, much, larger than any size 10 maternity wear I have ever seen. In addition, the "ivory lace cocktail dress" is a much darker colour than what is pictured and described on the website. The underslip is brown, not ivory. And I had to place my order twice because the website is not updated on weekends. Received a very poorly written email from the company telling me my size was no longer available. But when I went back to the website it was still available for one of the dresses so re-ordered it a second time. Was looking forward to receiving them but promptly returned them when I saw how big they were.I would strongly hesitate to order online from this company again when you can't try the clothes on. Would recommend ordering 2 or 3 sizes below what you normally order if purchasing from Seraphine.
Kate Mackenzie found this review useful
    TrustScore 8.4 / 10
    909 Reviews

    Reply from Seraphine

    Dear Tracy, thank you for your feedback on our luxe range. We are sorry to hear that the 2 dresses ordered were too big as it is generally our jersey dresses having a generous fit. We have received your dresses back and we can confirm that a refund has been processed on the 6th of June. Kind Regards, Julie
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