Seraphine reviewed by

1 Reviews

Review by confirmed purchaser
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trustpilot stars

Shocking service

I returned items from Ireland on May 31st which were sent to the (incorrectly?) enclosed Netherlands return address.

Despite having contacted customer service and attaching proof of postage-I have not received a refund. I have purchased goods in the past from the likes of Amazon, Next, GAP etc and have never had difficulty of this sort before and therefore I will never order from Seraphine again.
    Seraphine
    TrustScore 8.4 / 10
    917 Reviews

    Reply from Seraphine

    Dear Mary, thank you for your review. To confirm both refunds for your 2 orders have been processed, the latest on the 25th of June. Refunds are processed upon reception of the goods and we apologise for the inconvenience caused by the wait. Kind Regards, Julie
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