When singing up as a new joiner it was a pain to have the system try and guess your address as for both of my addresses the guess work was incorrect. The box was very damaged on arrival and open so that the items could easily fall out. I have taken a few pictures of this because I was worried contents could be missing. The dresses where beautifully wrapped and folded well. I can't add comment on the returns process as one of the dresses is on its way back to you now.
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