Great clothes but customer service needs some tweaking
Review by confirmed purchaser
I've ordered a few items now from Seraphine and on two occasions I hadn't received a confirmation or tracking number etc. With my last order, I emailed customer service 3 times but no response. I also shop from Liz Earle and White Company whose customer service depts are excellent. Seraphine products are lovely and I've also been to the store to shop but their customer service lets them down.