Seraphine reviewed by

1 Reviews

Review by confirmed purchaser
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The clothes I ordered are really beautiful. The order arrived as exected, no problems.
However, I sent back one item asking for a different size, and so was surprised to see an email stating that I had received a refund intead. When I queried, a week later I had a response telling me it was due to the exchange system being down.
Also, a grey kitted skirt I bought is coming apart at the seams after just one wear - I was hoping it would last throughout my pregnancy.
    TrustScore 8.4 / 10
    910 Reviews

    Reply from Seraphine

    Dear Sara Thank you for your feedback you have been contacted by a member of our customer service team regarding the grey knitted skirt a voicemail has been left, please do accept our apology for any inconvenience caused by this please do give our customer service line a call back so we can see how we can help in resolving the issue
    Kind regards Miranda
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