Shocked to receive text and email to say that my serenata chocolates had been delivered when I had ordered serenata flowers. It caused me some anxiety and time spent checking what had actually been delivered to the recipient. Thankfully all was well but clarity needed.
I shall be using Serenata again as i found them very reliable, communicated well with the progress of delivery and i thought good value, My friend who received the flowers seemed delighted with them so as long as they were happy the objection was achieved.
A really nice box of chocolates delivered as requested, on time and to the correct address. Lovely selection of excellent chocolates but at 25p a choc a bit expensive when compared to a tin of Roses or Quality Street at £5.00 a tin. Sorry to be petty.
I ordered a chocolate hamper from the other side of the world for my elderly grandparents. They arrived on time, free of charge and in superb order. My grandparents were very excited and I was very happy. Very easy to place an order and excellent products. Thanks
It was a first rate service, simple to order. Arrived on the exact date I wanted and I received an email telling me when it had been delivered. I would definitely recommend this service to anyone who asks.
I am very unhappy with the the gift my friend Brenda has received. It is by all accounts nothing like you have described. She has received mixed fruit and nuts, milk chocolate peanuts and raisins, yogurt covered peanuts, dusted toffee truffles and a small box of assorted milk and dark chocolates. I have always been happy with your service in the past, but today I honestly feel as though I've been cheated. I await your response.
I made the order about 8.30 in the evening. Something for Christmas reduced from £35 to £25. It said free next day service. Sure I thought but it came the next day about lunchtime. Great service. And great value. I would definitely use them again.
What great service, I oremdered these flowers last minute and. They were delivered next day at the right time, right place right price... My lucky friend even sent me a picture and they looked great! All the comms throughout we're great, so I would heartily recommend, get out there and treat a loved one today!
I ordered flowers to be sent to someone coming home from hospital after an operation. I requested two balloons to accompany my order. The confirmation quoted them as Happy Birthday balloons when I obviously wanted Get Well ones. I immediately tried to amend the order as per the website but was told the order had already been dispatched so could not be changed. I also had a confirmation for chocolates I had not ordered!! The flowers that were delivered were fine but I would think twice about another order as I feel the company is not interested in getting things correct and I have also wasted £3.98 on balloons that were of no use to the recipient.