I paid extra money for a 10 am delivery on the 4th December and the flowers did not arrive until after office hours. They were left at the front door and killed by the frost.
Probably the worst service I have ever encountered. I could have dealt with a late delivery but to miss the birthday completely and leave the flowers out in the open at this time of year is SHOCKING !!
I have used serenata several times now, I have always had brilliant service with good communication all the way from moment I order to when my flowers are delivered, and they are always lovely flowers beautifully presented!! Can't recommend them enough
Get the card right and you'll get a good review
If I'm honest, I needed a quick birthday present and I came upon the site through a google search and am pleased that I did, that prices were reasonable and the next day delivery was perfect. No complaint, wonderful present, very impressed and one happy customer. Will be using them again in the future.
This is my 4th bunch of flowers I've got from here and each time they have been beautiful. They are a good quality flower and last well over a week. My recipients always think I've spent much more money on them than I have.
A great service and communication from them is excellent. Well done.
What a lovely experience I have just had. I have found a wonderful website called SerenataFlowers. I ordered some flowers to be delivered in two days, and that was exactly what happened! How about that!!
I will be using them again.
I was really impressed with the service. Not only were the flowers beautiful (so I am told by the recipient!) but I was really impressed with the information sent to keep me informed of the delivery at every step. This was really helpful.
Excellent service which along with excellent product delighted recipient Thank you.
Affordable prices, a great selection to choose from. My mother had no problems receiving her flowers and they arrived at a realistic time. The flowers were absolutely beautiful, I shall definitely be using this company again for flower deliveries.
Excellent customer service, I was kept informed of my order up until it wad delivered. First time I used serenata. Very impressed.
I found the communication really reassuring which helped me cos of the many miles between my daughter and I.
I was able to let my daughter know I was thinking of her after her accident and also the flowers hopefully cheered her up!
Ordered some flowers for my aunts birthday. Amazing choice of bouquets at great prices. Serenata sent me a text to let me know they were about to deliver them and also again to say they had left them securely as no one was at home.
My aunt loved them. She said they were beautiful.
I will definitely order flowers from Serenata again. Loved the fact that I could pay using my Paypal account. Excellent in every way.
What a breath of fresh air Serenata Flowers are. After ordering, I received both an email and text confirmation of the order.
They then advised me when the flowers were in transit, and when they had actually been delivered.....so much better than a certain other national florist network I could mention !.
Wonderful....and the flowers were terrific as well.
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