Very impressed with this service &. although I haven't seen the bouquet my friend was delighted with it & loved the chocs which I added to the order. Excellent service - I was kept informed of the progress of the bouquet from leaving the store to delivery -quite unique!
It was very easy to order the flowers but today I got a photo of what our young friend actually received and of course, it was more filler greenery than flowers and looked nothing like the photo I had picked. I know that florists have to work with what is in season and reserve the right to make substitutions but since I work at a florist myself, I know what is in season and what can be done depending on money spent. I was disappointed in the arrangement --- it looked like someone bought flowers at the grocery store and just stuck them in a vase.
Purchased some flowers for my mothering-laws birthday. Web-site was very easy to use and pricing was clear. service excellent. Kept up to date with the progress of my order. I could request quite a long message to be sent with the flowers at no extra cost. The flowers were received in good time and we beautiful and good value for the money. I would recommend this company to anyone.
Many thanks for the quick and prompt delivery of the flowers they arrived in one piece and the friend they were for said that they brightened up her day and she was very pleased with them. Many thanks once again great service.
The service and communication were great but the recipient sent me a photo of the bouquet she received and I was very disappointed that it did not look anywhere near as good as the illustration on the website.I would think twice about using the site again.
very happy again, used serenata flowers 3 times now, and well pleased, and the same recipient, my mum, has been very happy with the flowers each time. from beginning to end contact from serenata TIP TOP, keeping me informed as to the whereabouts of the flowers until their delivery. highly recommend, very happy,
I ordered the "Elizabeth Bennett" bouquet for my wife (her favourite flowers are freesias). She loved the flowers (the bouquet was beautiful!) and they smelt amazing. Delivery was fine and communication was very clear throughout. Hugely impressed! I WILL use you again and am happy to recommend to others. Thank you!
I ordered flowers for my sister at about 9.00pm, for delivery the next day, hoping for the best. I ordered exotic flowers, & they arrived the next day. My sister said they were lovely. I was able to e:mail them with unusual delivery details, they replied within a few minutes to let me know that they would pass it on to the couriers. Brilliant service, & I will definitely use them again.
I realised too late in the day that it was a friend's birthday. I was so pleased to find I was able to order flowers that evening and they were delivered next day! I was also impressed at being kept updated about the order by text as well as email which added to my peace of mind.
I had flowers delivered to my husband at the theatre and I wanted to surprise him. It was perfect and he also enjoyed the chocolates as well. I wanted it to be special and I was not disappointed. Thank you Serenata Flowers
Service delivery was good, but the roses were very poor and especially for that price. I tried to purchase the items but my price change 4 times. Quite often buy flowers online, but this site I use it for the first and last time. Sorry.