Very pleased thanks
Placing my order was simple, delivered the flowers on the day, liked all the information that was sent i.e. the confirmation, that they were on there way and finally that they had been delivered. Will definately use them again.
This was exactly as I expected , no unexpected hassles . I will order again .
Kept us up to date from the minute we sent the order right through till after the order was delivered. Person who received them phoned us to say how lovely they were. . If all companies worked like this I would send more flowers to more people more often.
I spent a long time looking for flowers for my sister's birthday, on the internet the flowers that I ordered looked blue. My sister tells me that they were bright purple and looked as though they hade been dyed purple as well. She obviously did not like them at all.
The delivery of the flowers went smoothly and I do not fault the organisation, but the flowers were not at all what I had hoped for. I will not be using Serenata again.
Flowers were well packaged and fresh. Sent then to my daughter for her excellent uni results. Made her smile which makes me smile if u use this service you will smile too.
so pleased with your service. Kept me totally up to date with the delivery by text and email - great attention to detail!
I used this to order flowers and chocolates from the US to a friend. Unlike some websites there were no problems with using a foreign credit card and the order was received the very next day. My friend was very happy!
Flowers beautiful - service even better. Love the step by step contact so you know where your order is every step of the way. Was able to make sure Mum knew they were there as soon as the text told me they'd arrived! (she didnt hear the bell).
I have always had good experiences with LaSerenata's service. As an Office Mnager it is so frequent to chop and change between suppliers , constantly in search of the most reliable and best value for money. La Serenta ticks both of those boxes for me so that each time I am asked to orer flowers I know I can do so quickly and with ease.
The website did not allow multiple orders, so I had to repeatedly enter the same information. Some of the entry fields seemed spring-loaded, so erroneous information popped into them. I caught most of the problems but not two. One was a quantity, the other was a delivery date. Serenata caught the quantity problem and I received an emil saying they would issue a refund for the mistaken order. However, they would not adjust a delivery date so flowers went at an undesired time. Beyond the pragmatic problem of no one being home on the delivery date, this caused personal confusion, loss of time, and need to explain a spoiled surprise. Basically the whole thing is botched. Worse, when I saw the erroneous date I had sent an email trying to rectify the problem, only to receive a reply from Serenata that the order had already been sent to the delivery people so couldn't be changed. WHAT?! Your website introduced the problem in the first place and all you have to do is make a call or otherwise communicate a stop oder and then make the change according to what your customer says is actually needed. The rude silence that followed my request, topped by the follow-through of delivery on a date not desired, made this a terrible experience. I will not use your company again and will not recommend Serenata to anyone.
Away from home on our wedding anniversary, and I had forgotten to buy a card! With the help of SeranataFlowers the situation was rectified, and a card and flowers which delighted my wife were delivered on the day, having been ordered late on a Sunday two days before. I was informed when the package was put on the delivery van, and again told soon after it was delivered.
There was a seven and a half hour gap between the van going out and the flowers being delivered (at 6:30 pm, according to my wife) so I endured some very nervous moments that day, but all ended well.
The on-line ordering process was very easy, and the website was very helpful.
The lady who the flowers were for said "They are absolutely beautiful"
Nice flowers but grandissimo is a bit of a grand title for the amount you get.
My friend was utterly delighted with her flowers. Had the desired effect and made her smile. Delivered when promised and kept informed about when they had been dispatched and when delivered.Have used them before and no hesitation in using again. The only thing I would like to see is a message card with a beautiful front but blank inside so it could be used for any occasion.
If you are looking for good value flowers, offers and be notified when the delivery you have ordered has arrived, you have come to the right place. Trust Serenata and make someone's day.
I was totally impressed with the speed and communication through text all the way along to final delivery, i havent seen the quality of what i ordered as yet but the recipient loved them, i have saved the website for further purchases, i would highly recommend you to use them....OUTSTANDING!
Stumbled across company online. Ordered. got feedback every step of the way via email and text. I was fully satisfied. Price for exotic flowers were reasonable, I'm chuffed and I will use their services again.
To reply as a company, please log in to your business account.