SerenataFlowers.com reviewed by

Gomersal, GB

4 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

DO NOT ORDER FROM THESE DREADFUL PEOPLE .....THEY DO NOT DELIVER

Daughter ordered flowers for birthday Spa celebration at a hotel some 30 miles from home .... It snowed .... We all managed to get to the hotel no problem .... SERENATA FLOWERS DID NOT DELIVER THE FLOWERS BECAUSE IT SNOWED. Apparently it states in their small print that rain, snow etc could mean no delivery AND NO REFUND!!!! How that is legal I can't imagine. Not only did I have a very upset daughter who had ordered a "special gift" of flowers for her sister but my other daughter thought her sister had not bought her a gift! And then to add insult to injury and not only not deliver but REFUSE to give a refund........ AVOID AT ALL COSTS!!
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