reviewed by

London, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

They do what they say and they do it well...

I have been looking at the reviews on this site and am gobsmacked. It makes me wonder if we are talking about the same company. I have been using Serenata for many years now and they are my first port of call when I need to send flowers. Why? Well their biggest critic is my mum as she is the one who receives most of the deliveries I get sent. She always phones me to tell me how beautiful the flowers are and believe me, if she doesn't like them in any way, she'll be sure to let me know! We have also never had problems with delivery. They arrive when I request for them to arrive. I want them delivered before 2pm, they are. It's that simple.

All I can say is, do not take all these negative responses and make your mind up based on them. We are all human beings and will be very quick to pick up on faults but much slower to praise (if at all) and that is why I have decided to make this review.
    TrustScore 8.6 / 10
    45,448 Reviews

    Reply from

    Dear Mark,

    Thank you very much for your positive feedback, we really appreicate hearing from happy customers!

    I am delighted to hear that you have been pleased with all of the orders placed with ourselves! this is excellent to hear. I am so happy to hear that your Mum has always enjoyed the bouquets delivered, we are always happy to hear that the recipients are happy with their deliveries.

    Should you ever require any assistance in the future please do not hesitate to contact our customer service team via the website.

    Kind regards
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