SerenataFlowers.com reviewed by

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

NO CUSTOMER SERVICE!!

I used the above "company" as I wanted a next day delivery. I submitted the order and within in seconds realised that the address's postcode was incorrect.

I went back into the confirmation order page to edit this but guess what YOU CAN ONLY ALTER THE FIRST LINE OF THE ADDRESS NOT THE POSTCODE

So I immediatley sent and e-mail giving the correct postcode only to be told (via email)that I can't alter anything as the order had been dispatched. How crazy is that?

So now after numerous emails back and forth I can't establish what address they have been delivered to-as it certainly wasn't my friend.

***DO NOT USE THIS COMPANY THEY ARE NOT CUSTOMER FRIENDLY**
1
Yvonne Arnold found this review useful
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