reviewed by

Warrington, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Thank you for making flowers easy.

I have just received a call from my nan saying that she was very impressed by the flowers. The bouquet to my mum was a little late but arrived, and I was able to track them all the way.
    TrustScore 8.6 / 10
    45,444 Reviews

    Reply from

    Dear Kenny,

    Thank you very much for providing us with such positive feedback, it is greatly appreciated by everyone at Serenata Flowers!

    I am so pleased to hear that your Nan was impressed with the arrangement received.

    I am however sorry to hear that an order for your Mum arrived late, I have reviewed the order to investigate the issue and I see that delivery was confirmed on the requested delivery date at 20:06pm, although we endeavour to deliver between 8am and 6pm, as stated in our terms and conditions we do reserve the right to deliver between 7am and 9pm. I apologise for any inconvenience this may have caused and we hope that your Mum enjoyed the bouquet.

    Kind regards
    Comment (?)