it was very easy to follow and picked and booked them for the next day and was kept informed every step of the way right to them being delivered. they are beautiful flowers and have sent a few bouquets and they have all loved them .the price is really good and they don't overprice anything ,i would recommend them to everyone .
I was very pleased with the flowers and they arrived in perfect time at the venue I chose.
they were already in the hotel room when we arrived. Excellent service!
I had 30 minutes to order some flowers, I spent most of that time searching for the best prices for last minute next day delivery.
SerenataFlowers.com offered great prices, next day delivery, great up sells and ease of use ordering process. Coming from an E-Commerce background I can say these guys are on point!
Rubbish company my flowers come dead.... couldn't find a contact number for them email them saying i wasn't happy with the service and want a refund didn't hear anything back from them so stay away scammers
Beautiful flowers - fast free delivery - great service - good value for money - I would recommend Serenata.
I disliked the ugly brown box that the flowers arrived in, wasn't aware they'd be packed just like any old crap, and the delivery was after office hours which could have been very awkward, but my girlfriend was elated by the whole gesture and these things didn't bother her. Probably won't use again while you're sending flowers out via YODEL!
Ordered these flowers for my Mum the service was absolutely spot on my Mum could not find the little card with my message on so she phoned my brother first as she tought they were sent by him! but in all fairness my Mum is 90 years young and she may have mis-laid the little card. I would definitely recommend you to other friends and family.
This was the first time I used Serenta Flowers - they were recommended by a colleague. The website was easy to use and I was able to decide how much I wanted to spend and chose from that range. There was a glitch with the payment going through so I went through the process again. I was delighted when an hour or so later customer service telephoned, having spotted they had two similar orders from me they wanted to check if that was intentional or a mistake, and when I explained they were able to quickly cancel the duplicated order and make sure I didn't get charged twice! Well done.!
krásna kytica veľké potešenie pre sestričku ktorú mám v zahraničí a veľmi sa potešila všetko načas vybavené!!!!
beautiful bouquet...I can only recommend :)
My Mum has been unwell so I wanted to send her some flowers as a pick me up, sadly I am unable to get there myself. So I searched the internet and came across Serentaflowers.com. Very easy and straight forward.
Flowers arrived when the said and my Mum was made up, will use again without any hesitation.
Ugur Tezcan found this review useful
I ordered these flowers to be delivered to my step mums work. Delivery was fantastic and she was happy but later i received a photo of the flowers and I was quite disappointed in them to be honest.
Found this website Looking for Something Special for Aunties 80th Birthday.
From the moment I booked and paid for the Flowers the correspondence was amazing. Emailwas sent telling me the flowers were on there way, written with such care and attention to the person they were delivering too. Flowers arrived day ordered. They were called Beautiful Smile. And that's what they put on my Aunties face.
Brilliant Service :)
Thank you Seranata x
I placed my order and was emailed to say it had been received I was then emailed on the day of delivery to say an error had occurred and the order was cancelled did I want the flowers delivered on the Monday I did so needed to email back. A courtesy call would have been a better thing to do rather than assume I'd read my emails the flowers then arrived on the Saturday as originally requested - very confusing
Fantastic prices, gorgeous flowers and they keep you updated at every stage of delivery. Really makes someone feel special receiving these beautiful flowers. I was told by the recipient that lots of people had sent flowers but these ones have outlasted them all. Having been on the receiving end of flowers from Serenata I can honestly say they really brighten your day and make you feel special. They come beautifully packaged and look stunning.
These were well received and were a bit different which went down well. They didn't arrive the next day however as stated and were actually received the day after that so not perfect but this is the second order I have made at different ends of the country and I like the updates on delivery and choice of flowers so I will use again, just a shame it didn't make the 'next day'.
My friend had flowers delivered but no card was in with them so it caused her embarrassment having to phone round and ask people if they had sent her flowers. Doubt would use again.
Dave Rolfe found this review useful
I've used this company several times successfully to send flowers to England. This time I sent flowers locally & the flowers received were not as advertised. Went for Christmas joy bouquet. Received 1 thistle, 1 lily, 3roses & the rest was made up of foliage & cheaper flowers. Not really sure who is at fault here. ..company or supplier?????
I am very disappointed with your service. The flowers I had delivered to my elderly friend arrived to her all dead!
I contacted you immediately about this on 3/12/13 and did not receive any reply.
They were a gift for her birthday and I am very upset that she had to ring me in tears and tell me that the flowers were all dead!
I will not be using your service again.
Dave Rolfe found this review useful
I thought the service was great, the communication was perfect. I loved the fact they sent me a text when they processed the order then when they were out for delivery and then again after they had been delivered. Only disappointment was that the flowers looked abit sad.. or at least in comparison to the picture.
A service I may use again..
Annoyed that despite ordering around 10am in the day before the delivery and important date the flowers were not until gone 3pm and did not arrive at the destination until gone 5pm by which time the intended reciprocant had gone home for the day. Will not use this company again as I believe flowers should be delivered in good time albeit I do note the service says 8-8 delivery times.
Dave Rolfe found this review useful
We ordered Strawberry Sundae for a friend's 80th birthday. She rang to thank us the minute they arrived, she was so delighted! We used Serenata because our son sent my wife one of their beautiful bouquets for her birthday and she was most impressed. The flowers were very well packaged and lasted well. Would certainly use them again.
I ordered beautiful flowers for my mums birthday only to find that the post man could not get through the front gate so he threw the flowers over the gate (this was very imaginative of him but my mum had found them by the bins!) It wasn't a very nice find and they were ruined a little bit ! I appreciate that there is a code on the gate but i assumed that the postman would know it and if not i though he would give me a call but obviously not , he decided to throw them over and ruin them!
On the bright side (what was left of the flowers) was nice, ,my mum said she liked them even though the delivery was outrageous. I have contacted the customer support expecting at least an apology but they did not even respond to me. Do not think i will be using this company again.
Delivered on time, email and text updates throughout processing and flowers were excellent
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