When I received the hamper it was packed with delicious items that I couldn't wait to unpack. Everything about Serenata Hampers was great, from the ordering and delivery service, to the hamper itself. Highly recommended
The hamper is of a high standard of food and wine, the basket can also be used as a picnic hamper as well, i received texts to let me know when it was dispatched and when it had been delivered a really good service.
Only took 10 mins to order. Easy to follow order instructions. Chose this company as PayPal can be used so it is very secure.
Reasonable priced hampers and fast delivery.
Web site simple to use, box could be made available for delivery instructions
I would recommend using this company I needed a gift at extremely short notice after ordering you always seem to think that nothing can be as good as they make out. Your company just totally exceeded all expectation from start to finish.
I would diffidently use them again..
Robert from Sheffield
I haven't seen the gift but apparently it was a great surprise :)
Excellent customer service with tracking
I have used Serenata Flowers several times since I received a bouquet myself.
It is easy to use the website, the delivery dates are quick - which is helpful as I am a 'last minute' person. The choice is great with a range of prices. Communication is excellent I like being advised of the progress and having the delivery confirmed. I have never received any poor feed back from the recipients who seem to be delighted. I also like the discount voucher system for further orders. The only adverse comment is if you aren't careful you could order a special occasion card you may not want, at extra cost. i did this but the company was fair and refunded the amount. So thank you Serenata Flowers for very good service!
I ordered the flowers for my mothers Birthday, when they arrived the flowers were fresh, looked amazing. I will use Serenata again for future occassions.
Excellent service throughout, would definately use again
Excellent service, I loved the email updates witht he little stories of where the package was. Made it feel like a personal update and gave great confidence on the delivery and the company
Really Happy with your service. The hamper was packaged really nicely and all came so quick!
Really appreciated. Would definitely reccommend and use again.
This is the second time I have used Seranata and again, it has been a pleasurable experience. Placed order on the website with ease, and I was kept informed by texts and emails on each stage of the delivery. Items bought as gifts have been well received as well. Thanks very much!
I ordered some flowers with extra gifts for my step-mother's birthday. Unfortunately I had made a mistake with the delivery date and e mailed Serenta to amend the date.
They got back to me straight away and immediately solved my problem.
The flowers and gifts were delivered when requested, and I am told they were wonderful, the cake was "delicious" as well. I was contacted by Serenta as soon as the delivery was made which impressed me. In fact the whole experience was very professional, and the staff very helpful.
I bought one hamper from Serenta and one from Virginia Hayward, both similar price with similar contents. Unfortunately i was less than impressed with the presentation of the Serenta trio of ales 'hamper'. It was less hamper more just shredded paper in a box, especially when compared with the wicker basket and tissue paper that the Virginia Hayward contents were presented in.
Flowers were delivered next day as stated, and text messages sent when customer had received them! Very good service I would recommend
This really is an amazing site, the range of items and the customisable aspects of the gifts make this the perfect way to send someone a gift, the delivery is resonably priced and prompt and text updates are sent to keep you up to date on when it is being deoivered and when it has been received. Items are high quality and made the recipient very happy. Would not hesistate to give this a shot for any occasion. 10/10 will be using again.
The hamper was very well packed and nicely presented. I ordered at 9.30pm for delivery the following day and it was delivered at 10.30 in the morning. We will def use Serenata again.
Although we encountered some issues with one delivery, Serenata was extremely prompt in answering my inquiry and offered a re-delivery on their expense. It is great approach and I will definitely continue to use their services in the future.
All good but I was surprised to learn the box of flowers was left on the doorstep though mum and dad were home. Not sure if they rang the bell or knocked loudly.
I needed a pressie sorted quickly for an overlooked birthday. Brought on Thursday evening, delivered on Saturday. Brilliant. Good selection, reasonable prices and really impressed with delivery updates & options.
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