Shadestation reviews

Shadestation reviews

Good
8.1
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
64 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Awesome communication!

Shadestation's website is astoundingly clutter-free and very well organized!

Staff responds promptly to queries a customer has.
Shadestation

Reply from Shadestation

Hello,

Thank you for your kind comments.

We are happy to hear that you have been satisfied with the service and product you have received from Shade Station.

We really appreciate your custom and look forward to dealing with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent service

I sent in a price match request and they responded with a code in minutes. online chat had a quick response as well, very friendly and helpful.

Website is well laid out and easy to use, with RRP prices listed above their prices for easy comparison.

Will definitely use them again in the future
Shadestation

Reply from Shadestation

Hi, thank you for your kind comments.

It is great to hear that you are happy with the product and the service you received from Shade Station.

Customer feedback is very important to us and we hope you order with us again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

100% Authentic products, and service to match!

Its good to know that amongst the multitude of websites out there touting counterfeit products, there exists Shadestation, which has been a trusted site for authentic products and top-notch service. It is one of only a handful of websites that us members of the OakleyForum trust.

Thank you, Shadestation!
Shadestation

Reply from Shadestation

Hi, thank you for your comments.

Here at Shade Station we strive to offer the best possible customer service at all times which is why we are very happy to hear that you are satisfied with the service you have received.

As you have also been satisfied with the product, we hope that we can deal with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The Best Just Got Better

Just placed an order with Shade Station at 1.30pm received an email at 4.00pm the same day saying my order has been dispatched... What more do you want from a fast, good and reliable service then that??
Shadestation

Reply from Shadestation

Hi, thank you for your comments.

We really appreciate good customer feedback and we are very happy to hear that you have been satisfied with the service you have received.

We look forward to dealing with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Smoking!

The shadestation Rocks!
Shadestation

Reply from Shadestation

Hello,

Thank you for your kind comments.

We are happy to hear that you have been satisfied with the service and product you have received from Shade Station.

We really appreciate your custom and look forward to dealing with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Shadestation is on the ball.

A online sell who you know is going to give you authentic gear. They have a great selection and are always ready to help out with questions.
Shadestation

Reply from Shadestation

Hi, thank you for your kind comments.

It is great to hear that you are happy with the product and the service you received from Shade Station.

Customer feedback is very important to us and we hope you order with us again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Shadestation - A HELPFUL COMPANY

I like Shadestation, because when you have a question you don't have to wait long for an answer.
Shadestation

Reply from Shadestation

Hi, thank you for your comments.

Here at Shade Station we strive to offer the best possible customer service at all times which is why we are very happy to hear that you are satisfied with the service you have received.

As you have also been satisfied with the product, we hope that we can deal with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic service

Great service & very knowledgeable. The Custom section for the Oakleys are FANTASTIC. Will be back for more.
Shadestation

Reply from Shadestation

Hi, thank you for your comments.

We really appreciate good customer feedback and we are very happy to hear that you have been satisfied with the service you have received.

We look forward to dealing with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great Online Retailer

Shade Station is a great place to shop online. Great products and selection even for someone who lives outside the UK.
Shadestation

Reply from Shadestation

Hello,

Thank you for your kind comments.

We are happy to hear that you have been satisfied with the service and product you have received from Shade Station.

We really appreciate your custom and look forward to dealing with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very good service!

I've bought a few pairs of sunnies from these guys in the past and they never fail to delivery a great product, price match and fast turnaround. Always got the order the following day. Great customer service. A pleasure to deal with.

Great choice of products too.
Shadestation

Reply from Shadestation

Hi, thank you for your kind comments.

It is great to hear that you are happy with the product and the service you received from Shade Station.

Customer feedback is very important to us and we hope you order with us again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brill - best online shopping experience I've had!

I bought a pair of Ray Ban Aviators just yesterday from ShadeStation - now they are sat next to me ready for me to wear them when I go out!

I'm always skeptical about buying sunglasses online as there are WAY more fakes than authentic ones. However, after reading some reviews, I decided that ShadeStation was my best bet.

Their site was easy to navigate and functional, rather than "in your face" and difficult to use. I especially liked that they displayed all of the product info including the full model numbers so you can know for sure exactly the model you are buying.

The best thing however was the level of service and delivery. Included is free next-day delivery. Throughout my order, I was kept up-to-date via email on the stages of my order. Once the item had been handed to the courier, I received an email with tracking code so I could keep an eye on where my item was in the delivery process. I also received a text alert to tell me the date I would receive the package, as well as another email and text alert at 7am of the day of delivery to tell me the name of my delivery driver, as well as an hour slot that he would arrive. The delivery time was stated 10:43am - 11:43am and the package arrived at 10:48am.

The package itself was in an outside plastic envelope, with an inner cardboard box - there was NO signs of damage on the packaging so it was obviously handled with care and not thrown around. Inside the cardboard box was my sunglasses box (inside that was the sunglasses and case) which was very neatly wrapped in black tissue paper and looked very professional. There were also 2 boiled sweets which was a very nice touch and gave it that personal feel.

Altogether I couldn't fault the level of service and the product. I think you can tell by the length of this review and the amount of praise/detail I have given that I am very pleased. By far the best online retailer I have ordered from - and likely to remain the best!

I will be ordering more things from them for sure!
Shadestation

Reply from Shadestation

Hi, thank you for your comments.

Here at Shade Station we strive to offer the best possible customer service at all times which is why we are very happy to hear that you are satisfied with the service you have received.

As you have also been satisfied with the product, we hope that we can deal with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fast and reliable!

After extensive research, shadestation was the only online shop to have the pair of sunglasses i wanted, available.
The online help service impressed me and the representative was more than helpful!
Moreover my order arrived earlier than expected!
5 stars from me, i would definitely propose them!
Shadestation

Reply from Shadestation

Hi, thank you for your comments.

We really appreciate good customer feedback and we are very happy to hear that you have been satisfied with the service you have received.

We look forward to dealing with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic Price, Service and Delivery

I ordered a pair of special edition sunglasses at a very good price. Free delivery was due next day. At 8 in the morning I received a text message telling me delivery would be between 11:30 and 12:30 - the only time that day that wasn't convenient! I text back 1 (as per directions) and delivery was changed to the next day. I can't think of how it could have been easier for me.

I will be using Shadestation again, and the courier they use are fantastic too.
Shadestation

Reply from Shadestation

Hello,

Thank you for your kind comments.

We are happy to hear that you have been satisfied with the service and product you have received from Shade Station.

We really appreciate your custom and look forward to dealing with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great company and service

I was very happy with the product and service from this company. They have great customer service and keep you informed all the way through via email. The item was well packaged and exactly what i wanted. I would use them again.
Shadestation

Reply from Shadestation

Hi, thank you for your kind comments.

It is great to hear that you are happy with the product and the service you received from Shade Station.

Customer feedback is very important to us and we hope you order with us again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The best company out there!!

I have now used this company twice and can say they are brill. They send the item when they say and the price reductions are also the best around. Would tell anyone to use this company really really great!!!!
Shadestation

Reply from Shadestation

Hi, thank you for your comments.

Here at Shade Station we strive to offer the best possible customer service at all times which is why we are very happy to hear that you are satisfied with the service you have received.

As you have also been satisfied with the product, we hope that we can deal with you again in the future.

Kind regards
Shade Station Team.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic service

Shadestation stocks a wide range, but I found their website easy to navigate. My price match request was accepted within 1 hour as they promise. My order was dispatched for next day delivery with a guaranteed time slot. I actually ordered two pairs of sunglasses to choose from, and returned the second pair. I received confirmation once my return had been received, and my credit card was refunded the very next day. Altogether, an excellent service -- I will definitely be using Shadestation again in future!
Shadestation

Reply from Shadestation

Hi, thank you for your comments.

We really appreciate good customer feedback and we are very happy to hear that you have been satisfied with the service you have received.

We look forward to dealing with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant Service

Ordered just before 5pm Friday, item arrived just before 11am Saturday. Absolutely brilliant service and the price was good too.
Item was very well packed and arrived in perfect condition.
Will use this company again and will recommend them to friends.
1st class.
Shadestation

Reply from Shadestation

Hello,

Thank you for your kind comments.

We are happy to hear that you have been satisfied with the service and product you have received from Shade Station.

We really appreciate your custom and look forward to dealing with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent Product N Service

Hi Guys,
Shade station products r gud n original.The custemer excutive service is excellent regarding product n all.I ive in india n i love products here.
Thank u Shadestation for Ur service
From Satish
Shadestation

Reply from Shadestation

Hi, thank you for your kind comments.

It is great to hear that you are happy with the product and the service you received from Shade Station.

Customer feedback is very important to us and we hope you order with us again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Always buy at this store!

I live in Brazil and made seven purchases Shadestation.
In all, the products were very well packaged and preserved their quality.
All products are of excellent quality.
Shadestation

Reply from Shadestation

Hi, thank you for your comments.

Here at Shade Station we strive to offer the best possible customer service at all times which is why we are very happy to hear that you are satisfied with the service you have received.

As you have also been satisfied with the product, we hope that we can deal with you again in the future.

Kind regards
Shade Station Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The best online retailer for sunglasses and accessories

I was really impressed with the product offerings, it is really hard to find great looking glasses for a good price.

I have shopped at Shadestation 3 times now, and every single time, the product matched the description I was kept fully up to date on its delivery progress and there was a good customer feedback. I love that there is such a great product variety and assortment. I was also very pleased with them because they included a few treats in the pack to make the experience even sweeter. I would definetely recommend this site to everyone looking for great product variety at good prices and professional fast service. Shadestation is the place for you! :)
Shadestation

Reply from Shadestation

Hi, thank you for your comments.

We really appreciate good customer feedback and we are very happy to hear that you have been satisfied with the service you have received.

We look forward to dealing with you again in the future.

Kind regards
Shade Station Team

Shadestation Details

About this company

Designer sunglasses and designer watches. Sunglasses from Oakley, Ray Ban, Gucci, Chanel, Police, D&G, and more. Designer watches from Seksy, Diesel, Fossil, DKNY, D&G, Nixon, Guess, Police, Adidas, and more. All available for free UK next day delivery. Shade Station will not be beaten on price, service or delivery of our of our designer sunglasses or designer watches.

Visit Shadestation

Category

Shadestation is ranked 27 out of 33 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.