Designer – really good with good & effective ideas. No pressure to buy & really good storage & apearance ideas
Cost – very competitive with other suppliers, better than some for the quality of sliding mechanism.
Communication from order to installation – very good. Delivery on time & very courteous and careful.
Fitter excellent completed a really good job.
Some minor points –
Still awaiting the phone call upon completion of installation
Fitter should have cleaned the “inside” of the sliding doors – got sawdust on clothes & really difficult to clean doors when in situ.
Disappointed with the cost of making an alteration to one of the doors and with the seeming disinterest from the customer service person.
Very good service & wardrobes from Sharpes. We would recommend them and use them again.
When we moved to this house about six years ago we wanted to change very badly designed and badly fitted our bedroom. We approach Sharps, the designer arrived on time and made very valuable suggestions after listening to what we wanted. Our new bedroom was installed in timely manner.
This year we decided to change two further bedrooms and again approached Sharps. To our big surprise the same designer arrived and again designed excellent wardrobes to our requirements. All materials were delivered on the specified day and the fitter arrived on appointed time and day. Again to our astonishement the fitter was very experienced and fitted both bedrooms in record time to a very high standard.
Overall, on both occasions we are very happy with the company and their service. It is very refreshing to receive good product and service in timely manner. We would recommend Sharps Bedrooms to a friend
I would give zero if that were an option. I would urge you not to go with this company unless you are prepared to take day after day off work waiting for deliveries that don't arrive followed by fitters who don't turn up, to be told by their absolutely AWFUL customer services team that they will come the next day - with no consultation as to whether you are actually available to take a delivery/let the fitters in. The customer services team are surly and argumentative and not in the least bit helpful. When I asked to complain I was told there was nobody for me to speak to. I am yet to see if the wardrobes themselves are any good as they haven't managed to show up yet.
For the price and promised quality you expect a certain level of customer service but it was just non-existant with this company. Really terrible experience.
we bought a Oxford wardrobe from Sharps bedrooms in July 2006, I recently noticed the laminate is peeling from the door, despite them advertising a 12 yo warrentee they dismissed my complaint and suggested I use PVA glue too repair it.
We paid around £2000 for this fitted wardrobe, I'd of expected it to last 20 + years before it started falling apart.
Roy Hawkesford found this review useful
We first bought a Sharps bedroom in first house over 20 years ago , the furniture was chosen to match the paint scheme -rose white. When we moved the units were still perfect and we were able to take away the dressing table and stools which are still in use today. On one occasion we used another company but the units did not last and will have to replaced soon. In the meantime we have refurbished 2 bedrooms -1 twice following a flood and last year a home office which replaced a motley collection of shlelves and computer desks. On each and every occasion Sharps have provided excellent service from design and delivery to installation Five stars.
This is the second home we have chosen Sharps to fit bedrooms in. We used first used them nine years ago and when we moved last year we chose them again - our nine year old wardrobes still looked like new! Not cheap but worth every penny as they are strong, look good and definitely serve purpose. I am sure in any case they have added similar value to my home as the cost of having them fitted ( they certainly helped sell my previous home after giving us years of use!). The service from start to finish was very, very good- couldn't fault it!. The designer was extremely helpful and knowledgeable, delivery was spot on time and the work was completed quickly and efficiently by a very good and friendly fitter who I was comfortable having in my home. I would not hesitate to recommend to anyone looking for fitted bedroom furniture.
We had four bedrooms fitted earlier this year and all of them are of different styles. We very much liked the quality of the work that has been done in all four bedrooms. The issue we faced was with the service provided. We had to chase for the work to be done many times. After a long delay of couple of months the wardrobes were fitted but I must say that the guy who worked on it was really good and did a very good fitting. So overall we are quite happy that we went with sharps.
We had three bedrooms fitted earlier this year and couldn't really fault the process.
My daughter's bedroom in particular has been completely transformed into her new palace. We did need a replacement desktop in her room, but this was arranged and fitted with virtually no delay or fuss.
Sharps, in our experience, were particulary good regarding punctuality and communication - refreshingly positive in today's world.
I would happily recommend them to anyone wanting to maximise storage within their home.
We had a Sharps rep visit us at home and take a lot of time to go through our needs and help us design fitted wardrobes. Even with discounts the price was still pretty high. However, the end result is fantastic. Everybody who sees our wardrobes comments on how nice they are and we are very impressed with the look and quality. I had not been keen for the 'fitted' look as it can tend to lack style (in my opinion!)However, the wood finish we chose and the handles actually made the end result look very stylish and individual. We also visited a showroom to select handles and the assistant there was helpful, friendly and polite. All in all a good experience with this company.
Bedroom fitted and generally happy apart from headboard which had chips in it and was fixed in the wrong place. Sharps sent a new headboard but delivered th 10 ft piece of chip board to the wrong house, again chipped.. Contacted customer services 4 times , each time with the promise of a call back which never happens. Bedroom still not complete after 3 weeks , which is a shame as we are happy with the majority of it.
We had a fantastic experience with Sharps when we asked them to design our bedroom wardrobes. The designer took on board everything we needed and came up with a design that works perfectly for us. They paid attention to every detail, and the surveyor's visit picked up a minor change that was needed so there was no hassle when it came to installation. We were able to utilise the whole space available to give us maximum storage.
They were so good, we called them back to do our home study. Again, they paid attention to every detail, though the installation didn't go quite so smoothly. Firstly they delivered an incorrect door so I had to wait a week for it to be resolved, and even that was after I chased them, and they were very inflexible about delivery dates, saying the truck was only in the area on a certain day. In the end the piece was delivered by courier and not to the room like they said it needed to be, so causing unnecessary stress for a problem of their creation. Also, in the case of the study installation, we were told the panels that covered the plug sockets were supposed to be easy to remove for access to the sockets, but in fact, it is quite complex in Essenes that it could cause damage to the panel/desk if we ever tried to remove it.
Love my new fitted wardrobes, I have bags of space and they look simply stunning! Designer was fab, really spent the time giving us the right design. Fitter was so professional and did an outstanding job. Even had calls from Sharps to check we were happy with the service. Couldn't recommend Sharps enough, well done you could teach other companies a thing or two! Thank you for my stunning wardrobes!
Ady Alfred Gray found this review useful
Sharps did an first rate job from start to finish. They kept in touch on a regular basis before the installation and fitter did a first rate job installing all the wardrobes. We went to Sharps on the basis of reputation and a recommendation from friends and the certainly lived up to all our expectations.
Overall happy with quality of the bedroom furniture and transformation of the bedroom
However, had issues with the designers and had to have multiple visits before the design was decided upon.
There were problems with the installation as well as the designer had miscalculated the depth of the wardrobe. This required further visits before a compromise was reached.
The fitter was amazing though and it is only due to his personal effort that the bedroom turned out the way it was meant to.
The customer service was satisfactory too and genuine effort was made to address the issues.
We have used Sharps before, and we weren't disappointed when we used them again in our new home. The whole process was smooth from start to finish, everyone we spoke to from Sharps was extremely polite and helpful. We have a stunning set of bedroom furniture that we are extremely happy with.
I was disappointed with the designer as he missold me the fitted wardrobe. He said there would be sides and a top to the wardrobe, he also recommended a builder to take out existing fitted cupboard. The builder left the walls in a bit of a mess, but I was reassured by the designer that the side panels would cover this. However, when they fitter came, there wasn't any side panels - there wasn't supposed to be with this particular fitted wardrobe. I had to wait a further couple of days so sharps could send sides as this is what i had been sold. The fitter was brilliant and managed to cover the mess that the builder had made. Pleased with the finished wardrobe, but was a stressful experience due to the incompetent designer.
We had bought this fitted bedroom furniture for our previous home and liked it so much that we made enquiries about having it for our new house. From start to finish Sharps team are excellent. The designer made good suggestions as to how to miximise our hanging space and because we were having alterations done to the house everything was kept on hold until we gave the word that we were ready to have it fitted. Nothing went wrong, everything went smoothly, it looks great and we've got all the space we needed. Thank you to Sharps.
The whole process was great. The interior designer was very insightful suggesting a great layout for our room that i didn't think was possible due to irregular shaped room and slanted ceilings. The delivery men and fitter were very effiecient and tidy! The finished product is just beautiful. We had a large wall fitted with the glossy vanilla doors and draws surrounded by walnut wood. The finished product looks amazing and is very practical. Well worth the money
had the designer come out and give me a quote and thought wow bib pricey!! but went ahead as desperately needed some serious storage space... anyway cant say how happy i am that i did, fantastic!!!! just love everything about my fitted wardrobes, they look fab, installation was minimal disruption and quick service was saecond to none and they hold masses, they may not be cheap but you get what oyu pay for... would not hesitate to go for them again :)
Sharps Bedrooms and Home Office company are in my experience a nightmare.
I have just recently had my spare room fitted with a wardrobe and have had nothing but issues from the beginning from the 1st surveyor said I needed to do one thing and designed the room which I must say on paper I really did like but when the next person came to check the design he then said that this could not happen due to a fire in the room and a curtain rail, so I had to have another surveyor come and make another design.
There was issues with the person who came and turned up to fit the waldrobe, when I asked him for his ID badge, he didnt have it and gave me a story that he had been with the comapny for 12 years fitting and never been asked and he was sent to me as he was the best fitter.
After the wardrobe was fitted I have had endless issues with this company and they are still unresolved as I write this review. They have yet to take some of the rubbish away from the fitting and also I have had to have someone back to fix some the the dodgy workmanship that I was unhappy with. Also in the small print Sharps state that they are not liable for any damage to the decorating, well I had my room decorated after the wardrobe was fitted and then had to have them come back again to fix some of the issues and I had to get a letter of confirmation from them that in my case they would be liable because the way I see it if they had done the job right in the first place they would not have had to come back once my decorating had been done.
Overall my experience with them has caused me a lot of stress, all I wanted to do was get this room decorated ready for when my great grandson was born and for when he comes over to stay. The room is still not finished as the curtain rail which I had altered because of sharps, which in fact did not need to be done in the end, now needs to be sorted out and I am now waiting on Sharps getting back to be about various things but getting to call you back or to speak to the same person is an nightmare and I have now lost my patience with them.
We are very pleased with the two fitted bedrooms and the office we got from Sharps. Everyone we dealt with from the salesman to the fitters was polite and helpful. The salesman listened to our requirements and designed bedrooms and an office which fitted our requirements. The goods and the fitters all arrived on time. The quality of the furniture is excellent and we are really enjoying using the wardrobes, chest of drawers, bookcases and filing cupboards. We are in a dorma bungalow but we mainly want to live downstairs and so Sharps even managed to put a linen cupboard in our office. We would recommend Sharps to family and friends.
was sold on the idea of having our bedrooms fitted with tailored units so went and saw the lady at sharps.
Really taken with the patterns that were subtle but had prescence.
Had them measured and awaited the day for them to be delivered. You can not imagine the feeling of absolute despondancy we experienced when the materials were delivered! Ther wer marks on the laminate, poor packaging, the wrong size alcoves with all the panels looking grubby and poorly finished.
The delivery guys said all was well and that none of it would show once fitted.
The fitter arrived next day and we shared our concerns with him.
He listened carefully and suggested two courses of action,
stop the fitting and have the area manager around to discuss what can be done, or go ahead with the fitting.
We went with option 1 and had a visit from the area manager who was not in the least defensive and immediately suggeste we went through all of our difficulties and concerns so that he could correct all the issues straight away.
He ordered all repacement parts where any were not of a sufficient stadard and authorised the fitter to order any subsequent parts that were needed to get the job done right.
Between the manager and fitter we had a team of concerned representatives who wanted to give us the best job possible - and they did!
Well done to sharps for having and supporting such responsible guys to ensure that we the customer got a superb pair of bedrooms.
We originally thought Sharps would be really expensive but decided to get a quote for our daughters new bedroom.
Our designer was Morgan O'Kennedy and he was great, listened to what we wanted, advised and then drew up the design. Next was Chris Simpson, the Surveyor, who came out, measured and gave us some advice. We then changed our mind over the door sizes and Morgan again visited to draw up the new design, no trouble happy to oblige. Ordered and quick delivery. It was then time for installation by Jason Lock the Sharp's installer, very tidy, cleared up and fantastic job, showed us various workings and then we were finished ready for my daughter to move in to her new bedroom.
The service from start to finish was great. the designer was helpful and spent a lot of time with us, the fitter was helpful prompt and clean and tidy. It was fitted on the day we requested without any delays and the materials were all complete and undamaged on delivery. I now have the bedroom of my dreams and am the very proud owner of a luxury boutique style room thank you to all the Sharps staff
We love the wardrobes that have been fitted, with the design and style of the inside it gives lots of storage space which is what we needed as they are in quite a small room. The shoe racks, shelves and drawers make it much more easier to organise and keep it nice and tidy.
Extremely happy with the wardrobe fitter as he was punctual, polite and didn't waste any time.
Love the end result.
Ordered a new fitted bedroom last December. The salesman was none pushy and had some good ideas about layout etc. Ordered style and colour i wanted (which was plain white not patterned white - no problem for Sharps). Finally had the bedroom fitted in June (i wanted to wait to the summer to get decs done etc). Fitting took 4 days and the fitter was helpful and polite. Final product looks fabulous, glad i chose Sharps, a name you can trust that delivers quality and value for money.
I wanted to smarten up my bedroom and had heard of Sharps bedrooms - so thought it would be a safe bet! The designer was brilliant. He advised us on what would fit where and any changes we wanted were easily done! He was an excellent artist too so we could visualise how it would look. He didn't pressure us in anyway and was happy to leave us to think it over. The price was higher than we thought, but when we didn't place an order the area manager phoned and offered us a discount! The fitter was excellent too, very pleasant, polite chap who even came on Saturday morning to finish. I absolutely love my Sharps bedroom, yes they are expensive, but I think worth it. I have read some of the other reviews and can't believe they are talking about the same company. I would unreservedly recommend them..
The Rep that called was very good, polite and informative. Design was exactly what we wanted. He took time to explain what we would be getting. From then on in, things became v.complicated. System was not fully explained. Call/Service Staff were not very helpful. Sharps expect everyone to be there when they want to deliver or want your money. Delivery was promised and never came, when it did, it came 1hour earlier than estimated and no-one was available to take delivery. Many telephone calls to and from Sharps, not very productive.
Eventually, fitting took place at approx 4pm instead of 9am - the delay due Sharps not communicating with the fitter. As many people mentioned, the fitter left the room in a mess with 'oily/greasy' substance on bedding, didn't get rid of rubbish and part of the unit was damaged. Damaged part was replaced but since fitting (approx 10months ago) the rolled-edge of the unit has become damaged - not by any miss-use or 'knocking' to the unit.
Sharps offer quality goods at expensive prices. The explanation of payments/delivery is poor, fitting is messy and fitters do not clean up. After care service is disgusting. Would not recommend.
When we moved into our present home, there were sliding wardrobe doors in one bedroom, but they were of cheap manufacture and kept falling off. I decided to investigate other sliding doors (made to measure) and found that we had a Sharps showroom in Kendal. I visited the showroom and also looked on line, where you could make virtual doors of your own colour and style. I then contacted the firm, and a surveyor visited to measure up etc.. We did have to remove all the existing fittings and clear the room for the fitting of the doors. The fitter did a very good job, but did not clean up after himself or take away unwanted items. The doors are very beautiful, but one of the handles fell off and I had difficulty getting Sharps to send me a replacement (though eventually they sent two). Value for money - maybe, but we shall see how long they last, as they are only guaranteed for, I think, 3 years.
This was our 2nd order from Sharps, same reliable and efficient service, no fuss no high pressure sales. We are very pleased with the work they have done for us, but disappointed that the person (a previous customer of Sharps) that recommended them to us did not recieved the £50 voucher as promised.
Staff are very friendly and professional.
The design was tailored to meet out needs- We were kept informed at each stage of the process - due to the time that we bought the wardrobes we received a discounted price. The team came out to measure and clarify and then the fitters fitted everything to a very high standard. We would definitely purchase more furniture from sharps
When I decided to sort my bedroom out I thought about the DIY route and after planning and costing it I thought I wonder how much specialist firms charge. I booked appointments with three companies, SHARPS being the first.
Well, what a shock!! Nearly as cheap as I had costed; planned and built. As well as that the planner came up with a better idea utilising the awkward ceiling slant. (I cancelled the two remaining appointments)
Well, it would take me a month to build whilst working. When do you wanted it fitted by? I thought it would be like a settee. I was expecting a 'We will try to have it fitted for Christmas at a push' response, after all it was October. How wrong could I be. It was done within three weeks of order.
I am so glad I went with SHARPS.
Made an appointment, designer came on time, advised on the best available use of the space we had in the bedroom and sketched the design. There was no obligation to purchase, but the best deal was to sign on a negotiated price there and then which I did. we were given a delivery date and a date for fitting, Both were kept and the fitter has made an excellent job, well worth the money
To reply as a company, please log in to your business account.