Was a bit nervous about buying diamonds over the Internet, however Shining Diamonds made the whole process stress free with great customer service and products. All my emails were answered within about an hour. I was looking for a diamond ring emerald cut centre stone with baguette diamonds on either side. I gave shining diamonds my budget and they came back very quickly with options. I went for a 0.9ct emerald cut diamond with 2x 0.2 ct baguettes in a white gold setting. I received an email 7 days later saying my ring was on its way. This was delivered the following day on the Saturday. The ring and diamonds were absolutely stunning, however I decided to return it as I felt the two baguettes didn't do the centre stone justice. I emailed shining diamonds to this effect and requested the centre stone be put in a setting of its own. This process again, was very simple and straightforward. I returned the ring last week and am waiting my new ring now. Overall I can't fault shining diamonds at all, customer service was excellent, delivery was speedy, and the diamonds are stunning. I done a lot of browsing before using shining diamonds and I could not find anywhere that had the same product anywhere near their price. I thought there would have to be a catch but I promise there isn't. Would highly recommend. Thank you shining diamonds.
Shining Diamonds were fantastic from start to finish.
I requested additional photos from different angles to be assured the ring chosen was the right one.
I even requested some slight modifications to the ring which they were able to do for me.
Every email I sent them was answered within a few hours!
They gave me a manufacturing date and expected delivery date and pulled out all the stops to ensure I got it - on a Saturday too!
They really made the effort to ensure I got the product I wanted and on the day I needed it too.
Can't recommend them highly enough! Will be using again - wedding bands next and maybe some earrings!
Ordered a ring with the request to deliver between 20th and 25th of October to Netherlands. Ring was only sent out on 22nd evening, which was already tight (royal mail indicates 3-5 days delivery time). The ring came too late and I had to return it, urgently buying a much more expensive ring at the airport.
So, despite the good price and the good quality of the ring + diamond, my order only led to stress.
Excellent service and made sure I was updated all the time. The ring is beautiful, and the shine is amazing. all my friends were super jealous thank you Shining Diamonds.
Great experience, easy shopping and gives confidence and peace of mind witj regular updates about the progress of your order. The ring looks goregous and the emerald diamond dazzles.
Great Service and Very Very helpful, Ring arrived on requested date and the diamonds are "WOW."... just as I required and design too.
However...... the mount / ring does not match up to the quality of the diamonds, when viewed under a jewellery loupe which is such a shame... maybe this is the pice you pay when getting such a good reduction to the high street price.
Shining Diamonds have offered to look at it within the next 14 day, but as I have given the ring to my now fiancee on our romantic weekend surprise , not sure this is now an option.
Maybe quality control need to double check the polishing and finish.
I would still Strongly Recommend Shining Diamonds for the service and diamonds.
I have to say a huge thank to the sales team at Shining Diamonds. I was attracted to the website due to their pricing, having researched the high street and internet for a few weeks. I decide the ring I wanted and ordered it. It came 2 days later than the promised date. However the ring is stunning and high quality which covered up the delay. The service I received from the team was great and would have nthn to complain in this
Very pleased with my earrings, was worried about buying such an expensive item over the internet, but no need. The quality is outstanding and so is the pricing for it. I shall recommend you to everyone who wants value for money.
Excellent service, kept informed and delivered as promised, will use this website again in future and also wide range of product at affordable prices. The ring looked marvellous thank you shining diamonds.
Hi Harshit, the Ring is absolutely gorgeous, the party was fantastic and all the guests thought the ring was beautiful. My partner, now my Fiancé was so pleased and emotional about the ring and when I told her you had up graded she could not believe it, We are so pleased, in regards to the service we recieved from you ths was exceptional and never recieved service like this before, we will be putting comments on the site for other customers to read, thank you thank you for making a special night come true.
Very helpful staff, ring was exactly what I wanted, it made our Holiday in Paris feel complete.
I could not recommend Shining Diamonds enough, the ring is beautiful the customer service superb, and the price was better than half of comparable rings in the high street.
Shining Diamonds were very accessible and able to answer my queries quickly. They delivered on all their promises. I am happy with what they produced for me.
Shining diamonds website is conveninet, straightforward. All the information required is there on the website. Shining diamonds products are affordable with great quality and great customer services.
I needed my ring in exact 2 weeks. I called them to ask if this could be done. The great thing I noticed was they didnt immediately say "yeah no problem at all ( = just give us your money and then to hell with your urgency)". Their customer service female Lisa spoke to her manager and only then gave me a call back with an affirmative answer. And indeed, the ring was here in 1.5 week! Tat was my first surprise .. Honestly since it was a bsrgain compared to other websites I didnt expect the quality to be great.. But they surprised me even there! The ring is gorgeously beautiful... Just hoping my gf says a yes when I pop the question.
From choosing to ordering and getting delivered everything was perfect. The ring and the shine of the ring is flawless. I am very happy and satisfied with my purchase. Best part is getting good quality diamond with amazing price. I saved up good amount. Thank you shining diamonds. Would definitely recommend them to everyone.
I had been looking for a pair of round diamond studs for a good price for quite sometime when one of my friend told me about shining diamonds. Her husband had bought her a fantastic diamond ring for their 10th anniversary from shining diamonds and they were both very happy about the ring as well as with the service. Not being a diamond expert I found the site very straight forward and within just a few minutes of browsing I knew what I wanted and found exactly what I was looking for, a pair of round diamond studs to a price which was great compared to the high street prices I had seen earlier. I had never even thought about buying diamonds onlie so before actually ordering I decided to call shining diamonds to make sure I get the samw amount of confidence and trust as if I would have got when I bought in a shop. I was very convinced. Later that day I ordered the diamonds studs and when they arrived a couple of days later I knew I had chosen the right online store. Superb earrings, fantastic price and great service.
I wanted to get some diamond earrings for my wife to give on our wedding day at the end of my speech as the groom - she lost her last ones that her parents gave her as a birthday present, and I hoped these would go down well as replacements - they did!
I only just left enough time (2 weeks I think) for them to be made and delivered before the wedding, but an email to Harshit to explain the importance of getting them on time resulted in a comforting response from him that they would make sure the earrings arrived in time (though at 1st I thought he hadn't responded, so remember to check your junk mail if you ever have the same situation!)
Sure enough, 3 days before the wedding, they were at the collection depot waiting for me to collect (I was at work when the post attempted to deliver them), and 2 days before the wedding they were in my hand.
They looked carefully made and of good quality, and came with all certificates. I wish could have afforded bigger ones, but perhaps on a future anniversary when I can afford a bit more I can get her some bigger ones, and will happily come back to Shining Diamonds to purchase them as they are great value for money!
Only thing I will say that is not so complimentary is that the box the earrings came in is a mix of dark wood and cream-coloured wood (or imitation wood) and in my opinion is quite ugly! Sorry. My wife doesn't keep such boxes so it was quickly discarded once the earrings were out, but a simpler, smaller wooden box of a more appropriate size (as it was oddly big for just 2 stud earrings) would have been the icing on the cake and presented them perfectly.
So, apart from the ugly box, very happy with the earrings and with Shining Diamonds - would use again! :]
I first ordered a free ring sizer which was delivered within 2 days. Measured my wife's size and ordered their hrr501 round solitaire ring. They wer turning out to be cheapest after 3 days of comparing prices. The ring arrived in 3 weeks. It is absolutely in doubt much more beautifil than what it looks on their website. The customer service was pretty quick as they answered my email query in 2 hrs. In all everything was perfect
I recently lost my engagement and wedding rings and spent a number of months reviewing various companies to find replacements. The service provided by shining diamonds was excellent, all queries were answered promptly and were very helpful in the decision making process. The rings I ultimately chose are fabulous. Athough the sentimental value cannot be replaced the delicate bands compliment my hand perfectly.
I recieved a beautiful pair of earings from my Father for my 19th Birthday. They looked absolutely stunning during the party and I recieved so many compliments! The earings were of great quality and were even more sparkly and shiny than in the photo! I would defintely recommend this to other purchasers! I lovely gift for all occasions.
I spent over two months looking for a perfect engagement ring. I spoke to various different diamond dealers around. In the end, I chose to go with Shining Diamonds and my fiancé and I couldn't be more pleased and happy with the purchase.
The ring I ordered was beautifully presented, and sent to me just in perfect time for Christmas. It was great value, and looked wonderful.
Whilst I eventually returned the ring (as I ultimately decided on a different style of ring), the team were helpful and responsive, and dealt with my queries efficiently.
Can't fault them on anything.
Harshit Jain found this review useful
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