OUTSTANDING CUSTOMER SERVICE!
This is the first time I had ordered anything from Shirley Aquatics. I am a novice fish keeper but I found their website far more informative than most with a broad range of products. I was very impressed with their communication which told me exactly when my items would be delivered and offered me the chance to change the delivery day if I wished. My items were delivered on time and well packaged with a personal note advising me that some of my items were out of stock and would be delivered at a later date. When I discovered there was something I had forgotten to order I emailed the company and got a phone call from Tony who took my order over the phone and agreed to send my extra item with the remainder of my order and at no extra postage cost. Well impressed! Will definitely use Shirley Aquatics again!