The goods I want with no fuss, reliable delivery and reasonable prices.
I generally order Rowaphos (imo the best phosphate remover on the market). For some unexplicable reason I can't buy it where I live here in the Czech Republic. I've tried literally tens of other companies in the UK but most won't send here (again, why? is a mystery). However, Shirley Aquatics send me my order every time with no problems and no bizarre excuses. Well done Shirley! Clearly a pioneer in mail order :o)