Shoes.co.uk reviews

Shoes.co.uk reviews

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9.0
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Review by confirmed purchaser

Will definately use Shoes.co.uk again!

This is the first time I have used Shoes.co.uk and I was very pleased with the service and will definately be using them again. The shoes arrived in quick time and well packaged - however the right shoe had an annoying squeak when I walked so I returned them. I rang the helpline to see when I would be receiving my replacement pair and the gentleman on the phone was very helpful, found my details straight away and I received the shoes 2 days later, so I'm very happy with my purchase and with Shoes.co.uk and would recommend them! Thank you.

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Review by confirmed purchaser

Perfect condition. Speedy delivery. Easy service.

Great shoes for my son for school. So easy and much better than queuing in shops to find they have nothing left in size except the ones he definitely doesn't want.
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Review by confirmed purchaser

Exceptional service.

Would highly recommend.
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Review by confirmed purchaser

Summer essential

I recently purchased a pair of sandals for my mother , she is delighted with them and the speedy delivery was brilliant.
Will certainly be using you again!
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Review by confirmed purchaser

fantastic service . love my new shoes 😁😁😁

I received my shoes a few days after I ordered them .. Brilliant service ...love my shoes 👠👠😸
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Review by confirmed purchaser

Hey DUDE you are great

A good polite and fast service, I would definitely use you again
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Review by confirmed purchaser

Ravel Malibu Black Patent Boots

Excellent product / price / service and fast delivery.
Highly recommended
Will happily use this site again
Many thanks
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Review by confirmed purchaser

Absolutely superb service!

I ordered my shoes from shoes.co.uk (which were considerably much much cheaper than a high street shop) on the Wednesday evening and I was opening the parcel by mid morning on the Friday! That was standard delivery, too. I'm one highly thrilled bunny and know where to go in the future. Thanks shoes.co.uk!
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Review by confirmed purchaser

Lotus shoes are superb.

Fabulous shoes, and fabulous service. Items are well packaged and delivered on time. Thank you so much.
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Review by confirmed purchaser

Disappointed!

I had been desperately searching for over a month for a pair of particular Rockport Chukka Lite boots and was delighted when I found them on the Shoes.co.uk website. I immediately ordered my size and paid in full. Imagine my disappointment, when I received an email from the Customer Care team at Shoes to advise me that my size was unavailable and that I should not have been able to order the shoes via their website - and that they could not supply my size!!!!
Shoes.co.uk Ltd

Reply from Shoes.co.uk Ltd

Hi Zafar

I'm really sorry about this - I guess its our only fault that very occasionally we have an out of stock. It can happen as, like most shops we sell on different platforms so it sometimes takes the stock file a moment to catch up - Huge apologies,

Kind regards

Nigel
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Review by confirmed purchaser

Fantastic service

I ordered a pair of boots the size of which were out of stock. I was contacted almost immediately regarding this so I ordered a different size hoping they would fit. These were deliverd promptly but unfortunately we're too big. I returned them and received a full refund. I will definitely use this site again and would not hesitate to recommend it to friends/family.
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Review by confirmed purchaser

Brilliant

I would like to thank James who answered my emails when I inadvertently typed in the wrong number for my address and had to try to get it amended before the delivery took place. I arranged to collect the shoes from the DPD depot to stop the delivery going to the wrong address. I would also like to say that DPD are the best couriers and I am always pleased when a merchant uses them as they have an excellent delivery system with really good email and text communication. The shoes are perfect too and would definitely use Shoes.co.uk again and recommend to others
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Review by confirmed purchaser

Holidays - Here we come!

Found & purchased 2 pairs of Aqua/Water shoes.
Good quality - Good Price - Good service.
Thank you
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Review by confirmed purchaser

Faultless service and excellent quality!

I ordered 2 pairs of shoes and when they arrived found I needed a bigger size. I returned them using the freepost label and within 5 days their replacement has arrived. I am delighted with the shoes and the service from your company is excellent and cannot be faulted.My daughter is getting married in August and I will recommend she looks at your site for her shoes!
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Review by confirmed purchaser

What a bargain

I was undecided whether to buy my shoes from this website because they were so much cheaper than other sites I had visited, I had visions of either two left shoes or worn out old clogs arriving on my doorstep but I took a risk and ordered them anyway.To my surprise they arrived sooner than expected and in perfect condition, so well done Shoes.co .uk I will certainly be visiting you again,thank you for excellent service
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Review by confirmed purchaser

good experience

Had an initial hiccup with adding a discount to my order and getting an email through to customer service but when I eventually made contact they were very nice and helpful. Shoes are great, delivery was quick. Will Shop with them again!
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Review by confirmed purchaser

Some nice shoes at good prices, shame that advertised shoes weren't in stock

Found the shoes I was after and placed the order. A day later I was emailed to inform me that the shoes were not in stock and asked if I wanted to find some alternative shoes or would prefer a refund - I opted for a refund. The next day I searched for the same style/size and found them on Amazon, but sold by Shoes.co.uk. I emailed them again to suggest that they remove the listing from Amazon as the shoes were not in stock. A week later and I am having to chase to get my refund - a disappointing and frustrating experience.
Shoes.co.uk Ltd

Reply from Shoes.co.uk Ltd

Hi Hugh

I am so sorry about this its completely out of order - you should have had your refund straight away - also our Amazon stock link just hadn't synced by the time you looked.

I have asked James to raise a 25% voucher code for you by way of an apology. Hopefully you will find it in your heart to forgive us and give it another go!

Kind Regards

Nigel

MD Shoes.co.uk
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Review by confirmed purchaser

Quality products at reasonable, value for money prices!

If you are looking for good, quality accessories ie. shoes, then shoes.co.uk is the UK's best kept secret. Not only will you find shoes that are not always available on the high street but you will get peace of mind by the excellent customer service and remarkable delivery options offered by this company. Shoes.co.uk offer many brands that satisfy even the pickiest of customers like myself and I will consider the company again before purchasing off the high street or local shopping centre. I would give a 6th star; but obviously, this option is not available on this review panel.

Shoes.co.uk Details

Free Delivery

We will delivery your items completely free within the UK as long as the order value is over £35, the delivery is 48 hours and is sent by Royal Mail Tracked. All orders under this amount cost just £2.95 and will take 2-3 days to deliver.

Price Match Promise + 10%

We aim to give you the lowest prices we can - in fact if you see a price that is lower on a bona fida UK website selling exactly the same item we will match the price and give you 10% of the difference!

Free Returns and Exchanges

We offer a free returns service on all full price items - orders which are for reduced items cost just £2.95 to return to us. Exchanges are free - we will pay for the return postage and the subsequent postage out to you for the replacement pair.

100% Secure Transactions

You can be sure that your transaction is 100% safe - we do not store your payment information on our servers and all information sent to our payment providers is encrypted by the latest technology verified by Thawte. Check the logo on our site to view the up to date seal.

£2500 free insurance when you shop with us!

We are a British Company and a member of 'Trusted Shops' you can see the round logo at the top of every page. Did you know that when you shop with us you are covered up to the value of £2500? - and best of all the insurance is free!

UK Based Customer Service - We Answer The Phone!

We have a UK based team who will answer your query in a professional and polite manner. We are dedicated to giving you the best possible customer service.

About this company

Shoes.co.uk is a multi-brand online shoe shop. we have been selling from our top rated website since 2006! You can shop for a wide selection of great shoes for Men, Women and Children as well as a selection of bags. Top brands include Fly London, Rockport, Hush Puppies, Lelli Kelly, United Nude and Rieker. We offer free delivery and exchanges and free returns on all full priced sales.

Visit Shoes.co.uk

Customer Service

Write to: mail@shoes.co.uk
Call us on: 0161 941 2802
We live here: 7 The Firs
WA142TG Altrincham
United Kingdom

Category

Shoes.co.uk is ranked 42 out of 108 in the category

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