This is the first time I had used this company but will definitely use them again. Prompt delivery and kept me updated of the progress. The shoes are as described and are so comfortable with being Hush Puppies.
Very good service, found what I was looking for at reasonable price. Order took a couple of days longer than expected to be dispatched but after confirmation email if despatch, it arrived next day. Will use again.
I ordered a pair of boots for my daughter for Christmas. Shoes.co.uk customer service dept called me to let me know that they were currentyly out of stock of the boots but they said they could be delivered by the 10th/11th December. They actually arrived last week so earlier than expected and they look lovely. I just hope they fit my daughter ok!
I ordered a pair of shoes for my husband and we wanted them in time for a trip away. There had been a delay and when I contacted Shoes.co.uk I received a personal email saying that the matter would be sorted, and it was. Very Happy with the purchase and the customer service. I will definitely be using again.
Viewing, selecting and ordering on the website was easy and quick.
When the boots weren't delivered in the timeframe stated (48 hours) I left it a few days before emailing. The first email received no reply. The second received a reply, the day after sending, or it might simply have been the confirmation that the boots had been dispatched. They did arrive, several days late (and yes, I did account for non-working days). This might have been a problem if they were needed for a specific date. Throughout the period from purchase to delivery I checked the status of the boots on the website and they were advertised as in stock. There was no tracking information provided. It was a worry in case they eventually wouldn't arrive and time ran out to order from elsewhere before Christmas. Companies should not state delivery dates they cannot stick to.
When they arrived, the packaging was fine and the boots looked great, though I can't fully comment on their suitability, fit, etc as they are a Christmas gift and thus won't be tried on until the day. The price was the lowest I could find on the internet and the delivery was free so quite a bargain. Plus nectar points by going through the nectar website.
All in all, this would have been an excellent experience except for the delivery issue. The company should deal with this urgently as there are a fair number of other reviews complaining about it. Now that I know not to rely on the delivery date given, I would order from the company again as the products look good and are priced well.
I was looking for these sort of sandals for ages to wear for walking in the South of France. I love the colour. Luckily I have fairly wide feet because I hadn't noticed before they arrived. that they are wide fitting. I was worried that they might be too small as I'm sometimes 5/!2 but the size 5 fitted perfectly for length and I didn't need to adjust the ankle strap.
i ordered some boots, slippers and shoes for my mother who is 83, web site so easy to use. Prompt delivery, some items were not suitable, returns were simple. Spoke to a customer advisor James who was so polite, helpful and professional. Would recommend to anyone.
I have bought from this website several times, with their discount codes you are guaranteed the cheapest price! All of my parcels have been delivered within 2 days of placing the order. Best website I have used in ages, you should defo check them out!
Found the shoes I was looking for - for a much cheaper price on shoes.co.uk. Great service online and their customer service assistance. Speedy delivery. Just one negative point - I wish they wouldn't use Royal Mail as the courier.
I would like to tell you about my endeavour to find a pair of Black Diamond Kitten Heel Sandles. None of the top stores had very little of the above, leaving me to seach on line and at last I came across Shoes.co.uk , Hooray my problem solved, seeing just what I wanted, just a quick e-mail to confirm heel dimension (would be a good idea to have this on wedsite) then ordered my shoes. I am very happy at last, and cant wait to wear them for christmas and holidays abroad.Thank you.
I ordered a pair of shoes for my husband on the internet and I just could not believe that they arrived by courier two days later. Big bonus because the shoes were actually what they were described as on the website and are very good quality. I would highly recommend this company.
Bought a pair of boots for my daughter. Immediately dispatched and delivered in 48 hours. The price was also lower than other online shops. Thank you!
They had the shoe I wanted, ordered them , very easy, they arrived a few days later. What more can I ask. No problem , happy customer:-))
Couldn't find these boots anywhere else in my daughters size. Went on to google found shoes.co.uk. Ordered them,they sent me an email saying thank you for my order then got a email saying that they've been despatched. Received my order days after. Daughter was very pleased,loves the boots.
My daughter knew exactly what winter boots she wanted. They were easy to find on the website and arrived as quick as a flash. I'll definitely use the site again :-)
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