Shoes.co.uk reviews

Shoes.co.uk reviews

Excellent
9.0
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
1305 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent product superb service

Excellent product superb service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great shoes & delivery!

I bought a pair of coral court shoes for a friends wedding - I couldn't find anything in this colour anywhere on the internet as they were all sold out so was beginning to panic. Shoes.co.uk had the perfect pair, they feel well made, comfortable and were delivered on time - a job well done!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

love the shoes great service

The shoes arrived so quickly I would use this company again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Shoes that fit ,like gloves

My first purchase from this website and one that I would definitely use again. My purchase is of the highest quality of soft leather and the most comfortable shoes I have bought in a long time. Will definitely be recommending to family and friends. Delivery was very quick. 5 star
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

great company to deal with

From ordering to delivery was very easy and quick and the price was cheaper than other companies.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

lovely shoes and lovely price depending !!!

the reicher shoes were lovely, felt hand made as stated and colours were correct.
but one thing the price - really expensive and I expected them to be cheaper online than in a shoe shop = yet it was cheaper in a little shoe shop in West Kirby where many of the 'we won the war for you' parade live.
a pity the price not reduced
there were 8 more styles in this shop and they were all cheaper than online = and I got to try on styles and several sizes in each,
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good service

The summer shoes arrived within a day or two of ordering and were just as depicted on the website, exactly what I wanted for every day wear in summer. Unfortunately they were too big and kept slipping off when I walked, but not so huge that I could size down and using an insole in the shoes didn't do the trick. I have had to send them back but this process was easy - just print a label off the website. I will use the site again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Will definately use Shoes.co.uk again!

This is the first time I have used Shoes.co.uk and I was very pleased with the service and will definately be using them again. The shoes arrived in quick time and well packaged - however the right shoe had an annoying squeak when I walked so I returned them. I rang the helpline to see when I would be receiving my replacement pair and the gentleman on the phone was very helpful, found my details straight away and I received the shoes 2 days later, so I'm very happy with my purchase and with Shoes.co.uk and would recommend them! Thank you.

This review has been reported to customer service by the company for violating other Trustpilot Guidelines.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Perfect condition. Speedy delivery. Easy service.

Great shoes for my son for school. So easy and much better than queuing in shops to find they have nothing left in size except the ones he definitely doesn't want.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Exceptional service.

Would highly recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Summer essential

I recently purchased a pair of sandals for my mother , she is delighted with them and the speedy delivery was brilliant.
Will certainly be using you again!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fantastic service . love my new shoes 😁😁😁

I received my shoes a few days after I ordered them .. Brilliant service ...love my shoes 👠👠😸
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Hey DUDE you are great

A good polite and fast service, I would definitely use you again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Ravel Malibu Black Patent Boots

Excellent product / price / service and fast delivery.
Highly recommended
Will happily use this site again
Many thanks
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Absolutely superb service!

I ordered my shoes from shoes.co.uk (which were considerably much much cheaper than a high street shop) on the Wednesday evening and I was opening the parcel by mid morning on the Friday! That was standard delivery, too. I'm one highly thrilled bunny and know where to go in the future. Thanks shoes.co.uk!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Lotus shoes are superb.

Fabulous shoes, and fabulous service. Items are well packaged and delivered on time. Thank you so much.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Disappointed!

I had been desperately searching for over a month for a pair of particular Rockport Chukka Lite boots and was delighted when I found them on the Shoes.co.uk website. I immediately ordered my size and paid in full. Imagine my disappointment, when I received an email from the Customer Care team at Shoes to advise me that my size was unavailable and that I should not have been able to order the shoes via their website - and that they could not supply my size!!!!
Shoes.co.uk Ltd

Reply from Shoes.co.uk Ltd

Hi Zafar

I'm really sorry about this - I guess its our only fault that very occasionally we have an out of stock. It can happen as, like most shops we sell on different platforms so it sometimes takes the stock file a moment to catch up - Huge apologies,

Kind regards

Nigel
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fantastic service

I ordered a pair of boots the size of which were out of stock. I was contacted almost immediately regarding this so I ordered a different size hoping they would fit. These were deliverd promptly but unfortunately we're too big. I returned them and received a full refund. I will definitely use this site again and would not hesitate to recommend it to friends/family.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Brilliant

I would like to thank James who answered my emails when I inadvertently typed in the wrong number for my address and had to try to get it amended before the delivery took place. I arranged to collect the shoes from the DPD depot to stop the delivery going to the wrong address. I would also like to say that DPD are the best couriers and I am always pleased when a merchant uses them as they have an excellent delivery system with really good email and text communication. The shoes are perfect too and would definitely use Shoes.co.uk again and recommend to others

Shoes.co.uk Details

Free Delivery

We will delivery your items completely free within the UK as long as the order value is over £35, the delivery is 48 hours and is sent by Royal Mail Tracked. All orders under this amount cost just £2.95 and will take 2-3 days to deliver.

Price Match Promise + 10%

We aim to give you the lowest prices we can - in fact if you see a price that is lower on a bona fida UK website selling exactly the same item we will match the price and give you 10% of the difference!

Free Returns and Exchanges

We offer a free returns service on all full price items - orders which are for reduced items cost just £2.95 to return to us. Exchanges are free - we will pay for the return postage and the subsequent postage out to you for the replacement pair.

100% Secure Transactions

You can be sure that your transaction is 100% safe - we do not store your payment information on our servers and all information sent to our payment providers is encrypted by the latest technology verified by Thawte. Check the logo on our site to view the up to date seal.

£2500 free insurance when you shop with us!

We are a British Company and a member of 'Trusted Shops' you can see the round logo at the top of every page. Did you know that when you shop with us you are covered up to the value of £2500? - and best of all the insurance is free!

UK Based Customer Service - We Answer The Phone!

We have a UK based team who will answer your query in a professional and polite manner. We are dedicated to giving you the best possible customer service.

About this company

Shoes.co.uk is a multi-brand online shoe shop. we have been selling from our top rated website since 2006! You can shop for a wide selection of great shoes for Men, Women and Children as well as a selection of bags. Top brands include Fly London, Rockport, Hush Puppies, Lelli Kelly, United Nude and Rieker. We offer free delivery and exchanges and free returns on all full priced sales.

Visit Shoes.co.uk

Customer Service

Write to: mail@shoes.co.uk
Call us on: 0161 941 2802
We live here: 7 The Firs
WA142TG Altrincham
United Kingdom

Category

Shoes.co.uk is ranked 43 out of 109 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.