Sympathetic listening to fitting issues as I use orthotics and did not try to fob off with something unsuitable. Made the effort to contact manufacturer and have the colour and size made. Staff efficient and each department knew what was happening.
I've bought several pairs of Waldlaufer shoes from Shoes International. All have been at a good price, packaged well and delivered very quickly. Will definitely buy from this company again. Also if you need to wear full orthotics as I do, Waldlaufer shoes are really good as they have removable insoles and are deeper than most brands.
I ordered a pair of shoes that are so hard to find, I've had so many compliments on my old pair, but they were beginning to look worse for the wear. Thankfully they were able to find my shoes and I now have a beautiful new pair of my favorite shoes! Thank you!
As I said after ordering a pair of slippers for an elderly gentleman in a residential home, so obviously he cant get out and about to try before buying, I found it not only very expensive but also very inconvenient to send the parcel back through the post - I didnt know that they were not going to be a suitable fit so it was not a pleasant shopping experience and would hesitate to use the company again I am afraid. The returns cost more that a 1/4 of the whole cost of the slippers.