ShopTo.Net reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service from ShopTo, courier not so much.

I ordered the Wii U at 3pm. At 9:30 the morning it was delivered. Excellent. The only issue was that I was not home on the day of delivery, but my mum was to make sure the console was delivered okay. When I got home from work she told me that the courier got out his van, brought the box to the door and just left it there. He didn't knock on the door. Luckily she saw this so went straight downstairs and brought it in, but if she hadn't seen it the console would have sat on the door step for any length of time where a passerby could have nabbed it. ShopTo give two options for courier; one was TNT and the other was DNP i think. It was this DNP (?) courier that was used. Not impressed with the courier but top marks to ShopTo for a very speedy dispatch!
    TrustScore 9.3 / 10
    6,189 Reviews

    Reply from ShopTo.Net

    Hi Paul,

    Please accept our apologies for the experience you have had with DPD courier service. On delivery of any of our orders a signature is required and the item should certainly not be left outside. We will be investigating this right away to ensure this does not happen again in the future.

    Kind Regards,
    Comment (?)