The next day delivery is not false advertising with Shopto (unlike Amazon prime), Not only does the delivery come the next working day but you get an email which estimates the time of delivery and another email when it has been delivered (Its great to know when you get back home from work). I will definitely be sticking with Shopto for the big game releases from now on, even if its a few quid more.
Very happy with the service.
This is my favourite place to purchase my PS3 games. Never had a problem. Customer service advisors are helpful and friendly! Rewards point system for every purchase. I always recommend to my mates. Love it!
I don't usually write reviews but I've used ShopTo for years before the site even became as big as it is now.
In all that time at very least 5 years, I've never had a single fault with them in fact on several occasions they've actually bent over backwards to go above & beyond what's expected of them! There awards & social network customer service are only the very tip of the evidence u need, to see what a great company they are & should serve as inspiration to other companies out there!
The site has almost a cult following & I'm always surprised when people have never heard of it but every person I've recommended it to has never gone back to using anything else once they've tried it.
My preorder experience with shopto.net was as I hoped it would be. A decent all round service. Only minor qaulm was that my despach confirmation email was sent to my junk box so I never saw it and so I was calling up customer services monday evening double checking my copy had been despatched. .....it had and It was waiting for me when I got home from work today (17th).
Shopto is without a doubt the best gaming service online, iv been shopping with them for years now and never once have they messed up an order iv had exactly what I ordered delivered as quick as possible they have never been late with a launch day title
When I checked my bank balance I'd had £41 took out of my account by shopto.net even though I hadn't ordered anything. After been on hold for 10 minutes at 5p a minute nobody answered so I hung up and sent 2 Email's to which I got no reply. I had to phone again (spent another 5 minutes on hold) before somebody answered. The last time I used this company was about 2 years ago and they still had my bank details and they decided to send me grand theft auto v without me even ordering it. They said it was too late to stop it been delivered (even though it didn't get released for another 5 days) so I have to wait for it to come and then send it back which I will have to pay for. I've sent about 12 Email's in total and not had 1 reply, the only way to get in touch is through their 5 pence a minute phone number.
Items where sent very fast (arrived next day). But unfortunately it wasn't a complete order. Customer service is very poor. After contacting them my query was logged very fast and I was supposed to get a response within 48 hrs. 8 days later I am still waiting.
They are good to shop with and you get the game on the day of release. But they are not always giving the same deals, example Lego Marvel, Amazon a little bit cheaper but you can get a different edition ie lego toy or game do a download bundle.
I use shopto.net as their prices are among the best and it is a certainty that their products will arrive on release day or earlier, so ordering GTA V from them was a no-brainer. Praise must go to their customer service people who were getting a lot of unjustified abuse on Twitter for not sending it out early and dealt with it with calm and good humour
Got gta5 and splinter cell blacklist delivered on same day. Excellent speedy service and definitely recommend. Will use them for every game I buy now and got my ps4 pre ordered with them too. Shopto.net are the best service if your into buying games.
Poor service, very disappointed!
I pre-ordered GTA V with ShopTo - it was my first order with them despite creating an account some time ago. Since creating that account I'd moved house - with this being my first order the ShopTo website said my item would be delivered to my billing address for security reasons, which was fine by me. When my pre-order processing email came through it stated my order was to be delivered to my delivery address which was now out of date since i created the account some time ago. So I contacted them to address the issue. It took 4 messages for them to finally admit their mistake and each time they simply 'stone-walled' me with assertions that the order was in processing so there was nothing they could do. But once they finally realised they were at fault they 'miraculously' could do something and cancelled the order and offered a refund. Which is fine... although, 1 week later i've still not been refunded and will likely have to chase this up to make sure it happens.
every big named console game i have ordered/pre-ordered has come either on the release day via post or a day before sometimes which is always good when you want to get to know the game depending what it is, before any one else for the advantage. would recommend this site to any one wanting to start with a company that gives great service ALSO excellent priced items, cheaper than most!
This is my first time using Shop To and I will be using it more in future. After pre-ordering games from Amazon that have arrived a day or two late I decided to give this a try.
I must say its a great service my pre-order of GTA 5 came on the release day and was the same price if not cheaper than all other stores.
Shopto.net is a fantastic site that I have used for many years now. I have not had one problem or late preorder from the company and I would recommend the site to anyone who is interested in purchasing games or consoles. I will continue to use the site over others going forward. Thank you Shopto.net for great service and fast deliveries.
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