Short Stay Reservations reviews

Short Stay Reservations reviews

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7.1
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Review by confirmed purchaser

Nice and comfortable places at very good location

Nice and comfortable places at very good location
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Review by confirmed purchaser

trubble with shortstay staf

We were contacted during the stay, because the owner wanted to sell the appartment, they wanted to visit us with potential buyers, an horribel experience during our holiday.
shortstayreservations.com

Reply from shortstayreservations.com

Dear Valentina,
Our most sincere apologies about this situation. We do absolutely not approve this kind of behaviour from the owner. We have contacted him about the situation. In the future we are discontinuing to work with apartment owners and only rent out our own apartments to prevent situations like this. Our upmost apologies about this.
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Review by confirmed purchaser

Great location

Great location near restaurants and shopping, small museums, markets. 15-20 minute walk to central station. Steep steps to the second floor might be tough for some, and a few minor maintenance issues, but still really nice roomy and homey modernized apartment which beats a hotel if in The Hague for more than a few nights.
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Review by confirmed purchaser

barcelona at it's finest!!

We stayed in barceloneta in a great apartment! Everything was as i expected and we had a wonderful weekend. Definitely next time again
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Review by confirmed purchaser

Heerlijk genoten!

Weekendje amsterdam was geweldig in een heerlijk knus appartement in hartje amsterdam. Alles was top in orde! Volgende keer gaan we parijs proberen.
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Review by confirmed purchaser

Warning mites!!!!!

Wow, mites in room !
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Review by confirmed purchaser

Wonderful location by the Dam

A wonderful location near the Dam. This was the second time we stayed in this apartment, and the 5-6th time with Short Stay. The condition of the apartment has gone down-hill a bit during the last 2 years, both because residents rarely report nonfunctioning oven/microwaves or showers, and because the furniture (like the bed) doesn't get checked or replaced until the next major renovation. The management tried to deal with problems, although the cieling leak in the pantry and the shower could not be fixed. This time was OK, but unless it is fixed up a bit more, we'll choose another place next time. If it is fixed up, its wonderful!
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Review by confirmed purchaser

High Season price - Low season service

Lindenstaat H apartment was very nice but we paid high season Price around Christmas although The Company said it was low season and therefore closed their
desk at shiphol. As a result We had to pay 25 euro to get personal check-in.

2 chairs in the dining room were broke and a cutting board was missing. We called
the office, but nothing happened.
shortstayreservations.com

Reply from shortstayreservations.com

Thank you for your comments. We appreciate you took the time to write them and we are delighted to read that you enjoyed your apartment in Amsterdam.

It is our pleasure to offer our guests during the high season the extra service of our airport desk for an smooth and excellence check-in and to guarantee permeability on busy days. High season means that we have more than 45 arrivals each day and during the low season it is significant less than that. We hope our guests understand that it is not feasible to offer our airport service these months. For the convenience of our guest we offer the whole year a personal check-in service for 25 EUR at the apartment.

The prices around Christmas are in line with the market at that time. We trust that our prices are proportionate with the quality apartments at excellent locations we offer for an extraordinary experience.

Our sincere apologies for the inconvenience of the broken chairs. Normally we replace damages immediately when reported and it seems that it wasn't clear to us. We discussed this issue with our technical service and it's been taken care of at the moment. We really appreciate you bringing it to our attention. It was a pleasure to have you as our guest. We hope to welcome you again soon.
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Review by confirmed purchaser

best service, kind employees

Short stay group had helped me and my friend during our vecation
The stuff was always avaliable and very kind
The apartment was beautiful and very clean.
THANK YOU !
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Review by confirmed purchaser

great service, great place.

we enjoyed our stay, and any issues we had were dealt with speed and quality.
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Perfect stay, great apartment, good service

We spent a weekend in Amsterdam with our family (2 kids: 6yo and a 3yo) and we decided we wanted some more room. We booked a two bedroom apartment through this website and we loved it! The check-in was easy, there was a desk at the airport so we could go straight to the apartment from the airport. The location was amazing: right on the Prinsengracht. One small downside were the steep stairs but that was a small thing considering the unique location. The internet was down one day and we called the office and within the hour it was fixed, so the kids could once again play on the iPad hehehe.

All in all a great stay!
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Review by confirmed purchaser

Short stay staff was fine. Apartment extremely noisy.

The staff via email and in person were very nice. The apartment that I chose near Las Ramblas was extremely noisy. I believe that some of the apartments on the upper floors of the same building were vacant and they might have been quieter. I wish they would have suggested that alternative. There was a night club right accross the narrow street where our bedroom and living room terraces were located. It was open and loud from 11PM until 5AM. The only other suggestion would be to add three wine glasses to the glassware.
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Review by confirmed purchaser

Very noisy and strange neighbourghood

Unfortunately we got a very noisy appartement at Leidseplein despite the fact that I was asking for a quiter appartment as I was for business in Amsterdam. The text of the appartement says that the area is noisy but this is not as stated due to the restaurants and bars. The fact is that the appartement itself got a very noisy air condition (in winter) that couldn't be stopped at was howling like a kitchen hood. And we got very strange visitors at 1am and 7am in the morning knocking at the appartment door and ringing the bell. I think it should be mentionned that the area can be compared to the red light district area, drunken people running around, cheap restaurants, bottles of beer and drinks on the floor. Not at all a romantic or business place. Would be great to be more precise on that.
shortstayreservations.com

Reply from shortstayreservations.com

Thank you for the feedback on your stay with us. We appreciate it very much you took the time to write your comments while these enables us to improve on every level.
We are sorry to hear that the Leidsesquare area was not as expected during your business trip.
We discussed your comment regarding the description with our content manager and we are looking into it how we can address the apartments location more clearly in the description.
We also discussed your point regarding the air conditioning with our technical service. All issues are being taken care of at the moment and we really appreciate you bringing them to our attention. I hope you will allow us the opportunity to serve your future lodging needs, as we would like to show you that our quality is up to standard.
Please don’t hesitate to contact us for our advise in the future about our 200+ unique apartments in Amsterdam in several unique areas.
It was a pleasure to have you as our guest and we hope to welcome you again soon.
Kind regards,

Marja van der Noot
Front Office Manager
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Review by confirmed purchaser

We HIGLY do not recommend!

Very old house, very used furniture and with a problem of elevation so the bed was slipping on a side during the night.
This house need urgent renovation and the furniture must be totally changed.
Sheets were clean, the staff in airport nice, but this doesn't help with a house that is absolutely improper for use.
We stayed 5 nights and was the worse way to spend 1200 euro!
shortstayreservations.com

Reply from shortstayreservations.com

Dear Voinea Geanina,

Thank you for the feedback on your stay with us. We appreciate you took the time to write your comments. We are sorry to hear that the apartment you booked was not as expected.

The apartment you stayed in is located in an old an characteristic house on one of the oldest canals of Amsterdam. The Flower Canal apartment is right in the middle of the Jordaan area which is built several hundred years ago. We always do our utmost to keep our apartments in the best state possible. We regret you were not satisfied with the interior of the apartment. We are currently negotiating with the owner to have the apartment fully refurbished. We expect this to be done very shortly.

Again, we are very sorry you were not satisfied with the apartment. We hope to welcome you back with us in this apartment or in any other of our apartments in the future.

Kind regards,

M. van der Noot
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Review by confirmed purchaser

Great area to stay in.

We had a fantastic stay in Istanbul and the apartment was in a really place. Not too noisy at night and close to shops restaurants and coffee places. The apartment was pretty good although the cleaner needed to get into the shower to see how dirty the shower door was from ! The bed on the room at the back was fine and so was the sofa bed but the bed in the room next to the bathroom was appalling. It was like sleeping on a bed of nails. My daughter and I did not sleep a wink on the first night. We had to put the cushions from the sofa onto the bed and then the sheet on top and then it was quite comfy. The owners need to sort this out! The people who gave us the key and sorted out meeting up with us etc were very thorough.
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Review by confirmed purchaser

Jordaan Jewel

Recently returned from a European vacation which began in Amsterdam. We spent 4 nights in a awesome Short Stay apartment. True to the website tutorial, it was very easy to find the Short Stay counter at the airport, gather our keys and info. and head to the Jordaan district. We arrived to a new, clean perfectly appointed 1 bedroom apt. We loved the view that came with the 4th floor unit. It was quiet, safe and accommodating. We had one issue with the shower not draining properly and sent an email requesting maintenance. Shower was fixed with in the hour. Impressive! Our only regret........we didn't use Short Stay in Paris. We will definitely be repeat customers.
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Review by confirmed purchaser

mice

Appartment had a few concerns.
Toilet seat had a brown/black crack, not very hygienic, handbasin in toilet drained VERY slowly. Mice running around in the kitchen/sittingroom.
We phoned with above concerns, I wouldn't pay this amount of money for an appartment with these problems.
shortstayreservations.com

Reply from shortstayreservations.com

Thank you for your comments. We appreciate you took the time to write them. Our apologies for these issues inside the apartment. The technical issues are being taken care of. Most buildings (as the one you were staying in) are hundreds of years old which gives Amsterdam the unique atmosphere and therefore is UNESCO World Heritage. As you might understand these buildings are so old that these little creatures can easily access those properties. We are doing our utmost to close off all holes and try not to get them in our apartments. Unfortunately once in a while a mouse can enter a building. We are working with a professional pest control company to get rid of them. We have sent them to this apartment to do another thorough check up. Your information is very valuable to us so we can improve our service. Again, we are sorry for the inconvenience and we do hope you will consider booking with us again in the future.
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Review by confirmed purchaser

ABCD

Very noisy apartement. Metro and office building.
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Review by confirmed purchaser

Clean, comfortable, great location

We had a lovely apartment, clean, comfortable and the location was exactly what we required. A couple of blown lamps and broken bed lamp were the only defects we could find, otherwise everything was fine and the kitchen was very well equipped.
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Review by confirmed purchaser

The apartment, location and view was wonderfull.

The apartment was very comfortable for the eight of us. The view of the Colleseum out our windows was amazing. We enjoyed the coffee, restaurant, gelato shop downstsirs. The location was good for walking all over the city. I would reccommend this apartment to anyone.

shortstayreservations.com Details

About this company

Visit Short Stay Reservations

Contact information

Call us on: +31 880.3131.99
We live here: Keizersgracht 451
1017 BS Amsterdam
Netherlands

Category

Short Stay Reservations is ranked 6 out of 6 in the category Event Organizer

Short Stay Reservations is ranked 37 out of 49 in the category Hotels

Short Stay Reservations is ranked 42 out of 54 in the category

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