Showermania reviews

Showermania reviews

Excellent
9.1
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
97 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

execellence at its best

After buying my aquaflow shower from showermania , it came within the delivery days stated (5-7 days) brilliantly packaged and at a brilliant price. I was very happy with my purchase and would recommend them to anyone interested in buying bathroom equipment.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent customer service

I bought a shower enclosure from showermania. After it arrived I realised it was the wrong size. I rang them and no problem, my new enclosure arrived 2 days later and the old one ws collected at the same time.
Brilliant customer service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good on the Sale side but let down by refunds policy

The Company were very efficient in sorting out my order and delivering on time. They were also selling at a good price. The trouble started when the radiator arrived damaged. If the Company wish to keep customers happy they should refund as soon as an item is returned to them. I was not informed that I would have to wait for 30 days when I chased them to ask for information.
Showermania Ltd

Reply from Showermania Ltd

Hello Mrs Doran Under the distance selling regulations 2000 we have 30 days tp process any refund and yours will be processed within the next 24 hours
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Reasonable service at good prices

Friendly service and competitive.
Unfortunately due to illness the returns service and follow up was poor and needed pushing to get a response.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service speedy delivery

As the title says. Product was delivered much faster than the only slightly cheaper competitor whose site said delivery would be 5-7 working days. Tap came well packed and on time. Happy days :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

awesome customer service

they went the extra mile when it came to customer service. Excellent communications.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Top quality service

so simple just pick what you want at a very competive price and delivery is fast, better that hunting round a large store and pay well over the odds.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Refunds - impossible!

Ordered a shower head which was too short so promptly returned it only to have to repeatedly contact Showermania as it took over a month for me to receive a refund. Make sure you are sure of the item you are ordering as obtaining refunds take for ever!
Showermania Ltd

Reply from Showermania Ltd

I'm sorry you feel this way Heather. As explained the reason this took so long was that we were negotiating with the manufacturer to avoid a restocking charge. As soon as the product was accepted for return we made the refund so your "Refunds - Impossible title is rather misleading.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fast reliable service!

My order was promptly processed and arrived quickly and well packed. Thoroughly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good quick service

Ordered on New Years day order came on the Monday as promised cannot fault your service thanks.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

A family run business who are knowledgeable about their products, friendly, efficient giving quotes and are competitive (with a bit of negotiation)

They are a family run business who are knowledgeable about their products, friendly, efficient giving quotes and are competitive (with a bit of negotiation)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Perfect Service

Ordered a boiler on Sunday evening, it was delivered to work by lunchtime Monday, you cant ask for better service & the boiler was the cheapest price on the internet. Well done showermania, I would recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent value and brilliant service

I went online looking for shower room goods as we are having a downstairs extension built. My husband has terminal cancer which means that we can sign a declaration to be exempt from VAT, but this was the only website I came across which openly displayed the disabled badge on the home page and included instructions about how to go about claiming the exemption - a simple matter of an e mail. We initially ordered a thermastatic shower which was the cheapest we could find anywhere on the web anyway, and this arrived as promised the next day. We decided to go ahead and purchase all of our other requirements through Showermania, and visited their showroom just through the Tyne Tunnel. The help we received was fantastic - e mail, phone and face to face, and the prices are really good too. I was initially going to buy flooring from B&Q but when I rang the local store and asked about the procedure for claiming the VAT exemption they hadn't a clue!! This saves 20%, and it just makes me wonder how many other disabled people who are eligible for a VAT exemption on bathroom goods are paying VAT unnecessarily. I rang HMRC to check when B&Q told me they could only give the VAT exemption if the whole bathroom is bought through them and they also fit it, and HMRC told me this was totally incorrect and that I should tell them they must ring their HO to check. Anyway, I decided not to bother and purchased the flooring from Showermania instead, as well as the shower tray, shower door, sink and toilet vanity unit etc etc. I feel we got a brilliant deal and the guys there really know their stuff and advise you. My experience of Showermania was totally positive and I would unreservedly recommend that you buy through them. To check out eligibility for a VAT exemption visit www.hmrc.gov.uk.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fabulous service

Thrilled to receive the shower fitting and at big discount. Lucky me, it looks great in my new bathroom and works as I'd expect. Thank you for such a speedy service. I have already recommended Showermania to all my friends.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

I haven't open the box that's why i cant say nothing.thanks

but i hope every thing will be OK. thanks
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very good service.

Had an initial problem with web site not asking for payment! Once I had spoken to a very helpful gentleman payment was taken and goods arrived the following day. Would certainly recommend Showermania. Thank you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great price, prompt delivery...awesome!

We also needed after sales advice and this also proved invaluable, Many thanks.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Seller recommended

Competitively priced shower, ordered Monday afternoon, received on Wednesday, seller responded to emails, seller recommended, very pleased
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very good customer service

The price for the shower changed as I was completing the transaction in the morning so I couldn't proceed, but I left a message and received a callback and you offered the discounted price that I had just missed.
At the same time I don't understand why your prices have a peak rate and non peak rate, because sure enough that evening the price had gone back down again.
Product arrived fairly quickly and everything was in order and as I expected.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Lowest Prices with Free Delivery

Great Price
Fast Free Delivery

Showermania Ltd Details

About this company

We are Showermania, the UK's favourite online bathroom and heating store. We continue to save our customers money on all manner of bathroom equipment – from basic electric showers to complete new bathrooms.

Visit Showermania

Contact information

Call us on: 0191 270 9894
We live here: Unit 5D Humshaugh Close
NE12 9SZ Newcastle upon Tyne
United Kingdom

Category

Showermania is ranked 39 out of 141 in the category

Showermania is ranked 17 out of 39 in the category Heating

Showermania is ranked 39 out of 95 in the category Kitchen

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.