Sigma Sport reviews

Sigma Sport reviews

Excellent
9.3
from 0 - 10
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About

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Review by confirmed purchaser

Reliable service

Quick & efficient service with good follow up email too.
Great reliable company, love it.

Lx
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Review by confirmed purchaser

Great service great company

Ordered a few times now from sigma & always hassle free quick delivery thoroughly recommend
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Review by confirmed purchaser

First class service

I placed an order for Speedplay pedals and cleats and a pair of Bont shoes in the morning, received a mail to say the goods had been despatched that afternoon and received the order the next morning. Product availability and pricing was the best available and service second to none. Sigma Sport are a cut above the rest.
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Review by confirmed purchaser

i will be taking future business elsewhere!!

after returning my cervelo bike with a cracked frame the service I have received has been very poor, rude and ill informed communication (when any was given)..a "not my problem" attitude over the period of months....after missing agreed deadline time and time again and waiting month after month for a bike to ride the attitude of one shop member(when finally picking up the new bike) was incredible as though he was doing me a favour!!...clearly me spending thousands of pounds over the last few years means very little. The only member of staff who was anywhere near helpful was American Mark..I will share my awful experience with everyone at my Tri and cycle club in the hope they do not use Sigma in the future!
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Review by confirmed purchaser

An easy, pleasant transaction.

Great Timbuck2 Messenger bag and was delivered quickly.
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Review by confirmed purchaser

Good experience buying a custom built C59

I got a good deal on a Colnago C59 which I had custom built by Sigma Sport using all parts chosen by me. I thought a C59 was way out of my price range but I managed to get a good price on the frame as it was older stock then I went on-line and chose all of the other components to build the bike up to a price point which I'd set myself. Sigma then offered me prices on all of the components which although not as cheap as I could have bought them on-line, were close enough to let me go ahead with the build within my overall budget. The bike was well built and nicely presented to me with a good handover on the day I collected it. All of the staff I dealt with including Mick initially when I first looked at the frame, then Nick mainly and Elliot for the fitting were really friendly, welcoming and nice to deal with.
The only reason for not giving 5 stars is that the gears were not particularly well adjusted when I collected the bike. I understand they need to bed in as thye cables stretch etc. but I experienced a frustrating amount of chain rub on the front mech in many gears. A subsequent tweek when I was passing the shop improved things bit but I've since made further improvements myself by adjusting the line-line barrel adjuster on the front mech cable.
All in all a nice experience at Sigma Sport and I ended up with a nice C59 for £3600 which is cheaper than many less iconic brands with a similar component specification.
Visiting Sigma Sport feels a bit special and I would definitley recommend Sigma and the team. I enjoy going into the shop for a browse and a chat whenever I can.
Thanks
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Review by confirmed purchaser

Great product and excellent delivery!

Great product (Saltstick), which I will now be using on all long runs and marathons. Delivery was exactly as promised. All round a good experience and I will shop with Sigma again.
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Review by confirmed purchaser

Great choice, quick delivery, should have returns labels in packaging

Great choice, quick delivery, should have returns labels in
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Review by confirmed purchaser

All good!

No problem, delivery and product were fine and on time
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Review by confirmed purchaser

Went the extra mile in the workshop

Thanks to the workshop for getting me a spoke that i needed that they did not have in stock
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Review by confirmed purchaser

Fantastic

Great item and service at a very competitive price
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Review by confirmed purchaser

Super!

Veloci, precisi!
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Review by confirmed purchaser

Great service, fast delivery and good response to a question.

I ordered a new Specialized saddle which arrived very quickly by traceable means, Sigma also clarified which colour I ordered which was not included on the e-mail confirmation.

James
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Review by confirmed purchaser

Top selection of products,The best professional advice.

The whole experience of checking out all the gear and getting advice was top notch.ans getting my customed made bike built so quick really helped me out!the discount scheme is a great idea as well.
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Review by confirmed purchaser

Great service - made an effort to help me out even though I was ordering after postage deadline

Much appreciate the effort to get my new shoes to me overnight even though I'd missed the postage cut off deadline. Only comment I'd make is that it would be useful to add a message on the SIDI SP shoes page that they require plates before attaching them to the cleats .... and that the plates are not included.
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Review by confirmed purchaser

Amazing I'm an ASSOS convert!!

Just done the Coast 2 Coast Mtb route and would be walking more like John Wayne without my fab ASSOS shorts! Washed every night and ready for the early morning push each day! Never leaving home without them again!!
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Review by confirmed purchaser

Quality of service and product make this the number 1 bike shop

Another significant purchase from Sigma Sport; when you get such great service and positive approach, it's difficult to even consider looking anywhere else. They consistently go the extra mile with advice, build/bike fit and aftersales service.
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Review by confirmed purchaser

Fantastic level of service. The staff went beyond my expectations

I recently bought my first pair of carbon wheels at Sigmasport and the staff was great from the moment I called them up and asked all sort of questions (thanks again for being so patient) to the moment I went to collect the wheels. The mechanics were super helpful in setting the wheels up for me, changing the cassette etc. Definitely worth the trip to the store. Thanks again for the great service
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Review by confirmed purchaser

Sigmasport - a pleasure to deal with!!

I ordered a set of Cateye cycle lights. They were almost half the price of other internet sites. I ordered them on a Friday and were delivered for free the following Monday.
I received emails apprising me of the progress of my order.
In my opinion the service I received was faultless. This was my first dealing with sigmasport, but it certainly won't be my last.
I spend a lot on cycling kit and equipment as it's my main interest. In future sigmasport will be the first website I go to when I'm looking to buy.
My shopping experience was so good I would probably still buy from you even if you weren't necessarily the cheapest. That's the value I put on being looked after as a customer.
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Review by confirmed purchaser

making the customer no 1

Bought a p3 and had a few issues. Each time u got a positive reply and all my issues sorted at times convenient to me. Changed my saddle and they said I could test it for a week and if not happy swap it. I was happy with the saddle but had the piece of mind if I wasn't happy could swap it.

About Sigma Sport

Easy & Free Returns!

SigmaSport.co.uk will fully refund products for a period of 30 days with FREE UK return shipping!!! Some restrictions apply.

FREE UK Delivery!

We offer a free delivery service on all orders over £10.00 shipped to the UK mainland!

Loyalty Scheme

The Sigma Sport Loyalty Scheme, 3 Jerseys, one easy way to help you save. Save as much as 12% off RRP!

About Sigma Sport

The UK's largest dedicated cycling and triathlon store and website. Sigma Sport has come a long way from its humble beginnings back in 1992. Initially the dream of two inspired individuals, it has evolved into one of the most respected names in road and triathlon retail. A thriving mailorder department, staffed by real people that you can actually talk to, also means that our carefully chosen products can be purchased regardless of your location. Sigma Sport now serves a huge number of sporting and competitive athletes with a massive range of road racing and triathlon bikes, clothing and accessories from their large Hampton Wick store and mail order facility.

Visit Sigma Sport

Contact information

Call us on: 020 8614 9777
We live here: 37-43 High Street, Hampton Wick
KT1 4DA Kingston upon Thames
United Kingdom

Category

Sigma Sport is ranked 11 out of 48 in the category

Sigma Sport is ranked 13 out of 26 in the category Bike Accessories

Leisure

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