I recently ordered a pair of winter cycling gloves which were advertised as the companies "warmest yet". Whilst the brand is good and the gloves well enough made, they weren't warm at all, certainly not for up here north of the border!! I contacted sigma sport and explained my problem, they asked me to return them and when they received them back, issued me with a full refund. That's good service in my book and would influence my decision to purchase from them again in the future.
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