I ordered swim gloves and socks. They were quickly despatched and arrived the next day! So far so good. But - there was only one glove in the box. I rang up the same day to explain and was assured that another pair would be sent along with a return label for the one glove. One week later - no gloves, no label. I ring again. Nothing 'on the system'. I am still waiting for a full pair of swim gloves.
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