Careless mistake on shipping, but quick to rectify
I ordered a specialized saddle with a rrp of £80. They sent me the wrong one - an inferior saddle worth £50. However the telesales lady was quick to send me a collect+ label to return the product, which I've done.
I've yet to receive the correct order, but I only returned the product a day ago. I'll update once this case is finally sorted.
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