Sigma Sport reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Given the wrong information about the product I purchased.

Purchased a Zipp 900 clincher at a great price but I was unfortunately given the wrong information from the staff about which freehub body I needed to change the wheel from campy to Shimano.
This meant I unnecessarily purchased a freehub body from elsewhere costing me £6 postage to send back for a refund.
Communication with Sigma via email was slow and in the end I have gone elsewhere to sort the problem out and get the correct freehub body.
I wanted to really like shopping with Sigma Sport but will probably go back to Wiggle and Chain Reaction after this experience.
    Sigma Sport
    TrustScore 9.3 / 10
    2,335 Reviews

    Reply from Sigma Sport

    Hi James,

    Per our phone call, I apologise for the misleading information you were told about the wheel you bought, it was never our intention to give you the incorrect information.

    I do hope you give us another opportunity again in the near future, and please accept my sincere apologies again for the mistake.

    Kind regards,

    Sigma Sport.
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