Fantastic store environment, but lacking in staff at times, and the new website is awful compared to the older version.
I love shopping at Sigma, the guys usually have time for you, but the professional manner and the quality if work is outstanding. However, I can't understand how they can be understaffed on busy days, especially on the the service desk which is always the busiest part of the store. The website is truly awful now, I hate the drop menus which is a shame as the front page is so fresh and appealing. Secondly, why doesnt the reward system give me my discount online, when I get it in store? I would prefer a reward card that could be swiped or a number that could input online like a Tesco club card. Wouldn't this be a great marketing initiative as well as make it easier for staff and customers?
To reply as a company, please log in to your business account.