I ordered a chainring and was informed they would call me as it would take several days to arrive. Not a problem. Unfortunately, I never received a call, despite calling into the store, phoning several times (no one was answering the phone for the whole day) and eventually speaking to someone who promised faithfully they would let me know when it arrived. They never did. I had to call again, and again, and again. In the store, they were great. Just a shame they were never in touch.
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