Sigma Sport reviews

Sigma Sport reviews

Excellent
9.3
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
2335 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service and great communication

I ordered a Deuter backpack which was on special on the sigma sport website, and it arrived within two days. Can't really fault that service. I will be using them for any future purchases.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Disappointing but hopefully a rare slip :-)

Booked my bike in for a Gold Service and asked for wheel baring to be checked and handlebar tape to be changed. The good news was that They stayed open a few minutes longer top let me collect it but the wheel bearing wasn't fixed and the handlebar tape wasn't changed. When I got home I found that the replacement chain was Ultegra archer than Dura Ace and 10spd rather than 11. To be fair they offered to fix it all whilst I waited but as this wasn't convenient they posted a DA chain FOC. Mark, the head of service was very apologetic and it was a blip in what is usually faultless service. Bit it does knock ones confidence!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Magnificent Mavic

Just bought Mavic Echappee jacket and bib tights from Sigma. Service and prices were superb. Needed help with sizing and they gave me excellent advice. Haven`t bought anything from them for years but will become a regular customer now.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great price, swift delivery, no fuss.

I bought a swimming watch at a good price. Easy to order, and the watch was delivered quickly. No problems. What more can I say? They done what they said they would, and exactly what I wanted.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Ride of your life at sigma sports

You can always rely on on good friendly service and excellent advice , and they are not just there to try and sell and a big thanks to Anish for all the advice the bike is fantastic , great guy always helpful as are the rest of the staff .Great shop , great staff and Fantastic bikes.........
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service, fast delivery

Really fast delivery, unfortunately the shoes came up small. However, returns policy was reasonably clear and I re-ordered a larger size and returned the original pair. Again, prompt delivery of the replacement which was fine. Also fast processing of the refund, which is important as otherwise you have paid for two items without knowing when you will be refunded for the returned one. Overall, totally recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Engaging, attentive and friendly

I was really surprised the high level of customer service at Sigma. They really spent time finding out what I was looking for gave me some expert advice. Small niggle, was that I bought the bike from another Specialized store and was assured I could take it to the Kingston one for the six-week service, only to find out that, this was not the case.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Happy experience

Its quite a intimidating shop with all the gear but the staff were very helpful. I made off with a set of Mavic Carbone SLS wheels for £765...which after riding on this weekend feels like a bargain...they popped them on and relived me of my hard earned cash without any trouble at all. I certainly feel like a novice in there but its a cracking spot.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very quick delivery, price and excellent returns procedure.

Item not suitable, but free returns with very quick refund, will return.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great Range of Products

If you are looking for something new in any of the three disciplines of triathlon, then Sigma Sport is the place to go, online or in person.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

very knowledgeable staff and incredibly patient and helpful in ensuring you buy the right bike

I dealt with Leon throughout and he was a great source of information on different products and what may be most suitable for my TT bike for Ironman. the process took quite a while to unfold fully due to the weather delaying test rides etc, but at no point was there any pressure to finalise the purchase order. Leon was happy to progress slowly through the options to ensure that I bought the right products. When I did deal with another member of the team in Leon's absence, they were also very knowledgeable and enthusiastic about the products they had to sell. this is reassuring when you are delving into new territory such as power meters and racing wheels. All in all, a very good experience.

CS - London
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service freindley knowledgable staff and very prompt.

Would recommend these guys that know their stuff really freindley and don't hard sell. Great service and very prompt. Openly encourage product Demo's with any obligation. Great ambassadors for the cycling industry. They have a fantastic brand which they obviously take very seriously.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Awesome service and super fast delivery to Canada

Awesome site, had exactly what i wanted. Couldn't ask for anymore. Will for sure purchase from them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good value, fast service, easy to navigate website

Sigma sport delivers a good sand slick service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great choice, prices and service!

Easy to use web site and fast service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Happy with all aspects of purchase and delivery

Good selection of items and available in stock in required size. Delivery was prompt and items were well packaged. Used discount code as first purchase from Sigma which made it better value compared to other retailers. Would recommend and use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great company, great service and advice

Prices on comparable stuff of comparable quality are often the best around, beating internet only retailers at times! The service in store is great. Highly recommended
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good service but slow to dispatch

I ordered two small items from SigmaSport on a Friday. However the items were not dispatched until the following Friday. The items arrived on the following Monday.

Good prices, but somewhat slower to be dispatched that I would have liked.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Knowedgeable, friendly, helpful and interested team! What more do you want?

I have been dealing with Specialized Concept Store in Kingston for a bit over 6 months now.

The team has always been knowledgeable, helpful and, above all, patient (!), guiding me with every purchase, big and small, and - always the very best sign of a good retailer - being honest enough to say when a possible purchase would be superfluous and a waste of hard-earned, just as if they were assisting one of their friends. I guess these are the reasons that I go back.

My experience of Sigma Sport is more limited, but my brother is considering a major purchase there and, so far, his experience there mirrors mine at their Specialized 'satellite' store.

I would have no hesitation in recommending them to any of my friends.

If this review has been helpful, please consider sponsoring me for either Macmillan London to Paris, 2-6 July 2014 (https://www.justgiving.com/Paul-Harriss4Macmillan) or London to Brighton 15 June 2014 for the British Heart Foundation (http://www.justgiving.com/Paul-Harriss). Many thanks, Paul.

About Sigma Sport

Easy & Free Returns!

SigmaSport.co.uk will fully refund products for a period of 30 days with FREE UK return shipping!!! Some restrictions apply.

FREE UK Delivery!

We offer a free delivery service on all orders over £10.00 shipped to the UK mainland!

Loyalty Scheme

The Sigma Sport Loyalty Scheme, 3 Jerseys, one easy way to help you save. Save as much as 12% off RRP!

About Sigma Sport

The UK's largest dedicated cycling and triathlon store and website. Sigma Sport has come a long way from its humble beginnings back in 1992. Initially the dream of two inspired individuals, it has evolved into one of the most respected names in road and triathlon retail. A thriving mailorder department, staffed by real people that you can actually talk to, also means that our carefully chosen products can be purchased regardless of your location. Sigma Sport now serves a huge number of sporting and competitive athletes with a massive range of road racing and triathlon bikes, clothing and accessories from their large Hampton Wick store and mail order facility.

Visit Sigma Sport

Contact information

Call us on: 020 8614 9777
We live here: 37-43 High Street, Hampton Wick
KT1 4DA Kingston upon Thames
United Kingdom

Category

Sigma Sport is ranked 11 out of 47 in the category

Sigma Sport is ranked 12 out of 25 in the category Bike Accessories

Sigma Sport is ranked 171 out of 503 in the category Leisure

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.