i found that when i have bought the items, you have been very polight and helpfull to me, my husband is very pleased with all the items he can now be a bit more independent thank you .
We found this wheelchair and thought that it was to cheap to be any good. Looked at the other reviews and decided to go ahead and purchase. Really impressed with look and condition of the chair. Well worth the money and mum is now able to go with us on shopping trips etc it has been the best £80 ever spent!
Ordered 4 items 4 arrived in 2 deliveries less than 24 hrs - impressive.
2 items correct - Blue Rollator and Wheelchair cushion.
2 items wrong - Red Wheelchair (rec'd Blue) 24" Grab Rail (rec'd 36")
Returns system sort of worked eventually and all corrected.
Could have done without the hassle but no one died !!
Problem is Vendor, Supplier and Delivery rely on an individual picking the right items.
Rushing on a Friday afternoon I guess.
All products were in good order and well made - would recommend.
Assembly instructions for Rollator could be better and fixings with the grab rail would have helped.
Best price for my scooter online or in the shops , so simple to order ,very polite staff and was delivered within a week . Would recommend to anyone :).
I was very pleased with the service I received and the help when talking to a rep of the company. I have received the item and my sister-in-law who is the person I bought it for is delighted with it. A person from the hospital my sister-in-law attends who introduced her to the shoppers has asked to see the catalogue because the ones they have been showing are a lot dearer and no better quality. Overall everyone is well pleased'
No hesitation in placing further orders at some time in the future.
The chair is very good value.It is quite comfortable and wellmade. It was needed for our holiday and arrived on time as promissed when I phoned our order. This was especially appreciated as we had left ordering it rather late and just before a bank holiday. Well done.
I ordered my Z-Tec Lite Rollator late Monday night and it arrived on Thursday morning, well chuffed. Its much better than the website picture and the assembly instructions were clear with photographic pictures. It took me just 10 minutes altogether to fully assemble and adjust it to my requirements. I then took it on a "test drive" I have been using a tri-walker but my new walker is really good it feels sturdy and well made. The handgrips are contoured so they feel comfortable and although it has swivel front wheels it does not "run away" with you so you feel in control of it. I did find it difficult to fold but when I got home and read the instructions I realized that I had not done it properly, so I tried again and it was easy. It just goes to show that you should always read the instructions even if you think you know what you are doing.
I would have no hesitation in recommending Simplelife Mobility because they have made my life a lot easier and at an affordable price. Thank you Simplelife Mobility!
I have used this company's service and they have treated me well, delivered on time, without too much fuss or drama
I ordered this item hoping that it would arrive very quickly but it took 7 days to arrive after having been informed that it was dispatched two days after my order was placed. Why did it take so long after that to deliver within the UK. After all, we are not exactly in an inaccessible area.
I qrdered this chair over the weekend the email said despatch in 5 to 7 working days ,email received saying chair despatched 0857 Monday morning arrived via yodel on Wednesday morning ,excellent service
I was initially going to make my purchase with another company who advertised the same product, a power chair, for a few pounds cheaper. However, the price went up while I was on the phone and I just wasn't getting good vibes from the salesperson.
After hanging up without buying I then phoned Simplelife Mobility. The phone was answered within two rings by Lynn, who I found to be polite, cheerful and knowledgeable about the product. After completing the purchase she advised me that the item would be delivered in five to seven days. It arrived just three days later!
I'm so glad I went with Simplelife Mobility; a very pleasant buying experience indeed. The icing on the cake was that I made my purchase just before the price went up by £150. Result!
I purchased a Mobility triwalker from this company. They provided a really good service from start to finish. The web site is very user friendly, I contacted them by phone with a few questions and for some advice on my choice of purchase. The gentleman I spoke to was very friendly and helpful Between us we chose the product most suited to me. I completed my transaction just before 3pm and was delighted to receive my walker the next day just after midday. All in all it was a very smooth process and I am delighted with my purchase. I would definitely recommend this company to friends and family.
After speaking to a very helpful lady assistant on a Saturday, our Z-tec rollator
arrived first thing on the Tuesday morning. My husband who has had three major
heart operations has found it to be the most suitable rollator and has not stopped
using it since it arrived. On many occasions we had tried to speak to someone
responsible in several other mobility companies, and had sent back several other
rollators which were much heavier than advertised. The Z-tec is by far the lightest
one we have found,it is well balanced and easy to put in the car. It has been used
round supermarkets, three racing stables with cobbled yards, and he really would
not have coped without it. The most necessary item has been the seat as he frequently has to sit down quickly, and is able to do this on his own. We found that Simple Mobility provided the best friendly and professional advice out of all the numerous companies we were in contact with.
A Health Professional
z-tec rollator: ordered after hours on the tuesday, arrived before 10am on the thursday! very simple to put the push handles in and it feels very sturdy and secure, and oh, it has made such a difference! the folding n putting into a friend's car was a bit harder than expected, i second the person who says ztec could have added a velcro strap, but i will use a tripod clip. simplelife have been great, the website ordering was easy, i was astonished how cheap it was (£68) and when i accidentally triggered a re-order they assured me the next day that even before my email they knew it was a mistake, phew!
i was particularly impressed at the range, i am near the top weight/bulk range of an ordinary (non-bariatric) rollator and the measurements are accurate, which buying online is always a worry, and they had pretty colours ;) well a nice cheery glittery blue, and as i say, it feels very sturdy, the handles become armrests when you sit down and the cushion is comfy. i have fibromyalgia so i really need the walk-and-rest, but the arthritic brakes are a real bonus as my hands suffer a lot of pain too.
altogether: super pleased!
I ordered a mobility scooter for my wife online on Saturday 8th Sept its now 25 Sept & no scooter. I have phoned simplelifemobility 4 times and their delivery company HDD 2 times. Simplelifemobility have phoned HDD at least 3 times and I was promised they would call me back for a confirmation of a delivery on 27th. Needless to say nobody called. I will cancel my order as this could not be called service. Absolute rubbish.
really pleased with My wheelchair. it's light-weight but very sturdy.
it's easy to put in the boot of the car. also it will be ideal for air travel. also with it being- self propelled gives you independence when in shops.
has a better style than the majority of other makes that are mainly black & are just boring. I have just recently had the need to have mobility-help to get around.some days I can manage walking a little but others I do need My chair.
I purchased a lightweight foldable wheelchair recently from Simplelife mobility. They delivered the item next day and I assembled it within a minute, so simple, and best of all I can just put it behind the car seat ready for use. I would recommend Simplelife Mobility to anyone.
I have received my Z-Tec rollator in good condition but have not yet used it. It appears to be well constructed and looks good, too.
Its ability to be folded and readily transported is very important to me. Therefore I am disappointed to find that once folded there is no means of locking it in this state. Instead, when lifted it flops back into an open state before I can stow it! I have spent my time so far fitting two straps and two clips to hold the main body, seat and backrest. I still have to devise means to hold the front (steerable) wheels from twisting (not from rotating). Surely Z-Tec could have done all this.
the service I received from Simplelife was very very good. Polite and helpful staff,and amazingly delivered the nexrt day. Great service from a great company and to top it off your product was the cheapest that I found. Thankyou very much
the sales person was helpfull, patient and above all pleasant to deal with, my order was taken and arrived in 2 days, wish alot more companies had the same attitude, well done.
Well there you go.... mother-in-law says it works fine. What more can be said about a surgical aid? May be some go faster stripes or some Kath Kitsonseque type finish to make it more glamorous? Regards
BROUGHT THIS TRI-WALKER BEST AID I HAVE EVER BROUGHT.. I AM 54 YR OLD AND M.S LIVES WITH ME. I USED A WALKING STICK FOR A FEW YEARS, BUT NOW I HAVE THIS I CAN WALK MUCH FURTHER AND IN MORE COMFORT.A LIGHTWEIGHT WALKER VERY EASY FOR ME TO GET IN AND OUT OF CAR.I CAN NOW WALK AROUND AND LOOK AROUND AT THE SAME TIME.A REALLY GREAT BUY...MANY THANKS EXCELLENT DELIVERY...
The ordering and delivery service were great - top notch, but the product I bought was decribed as a "transfer wheelchair" - it wasn't clear on the website that this was not suitable for use in a motor vehicle. Please could you ensure that your website makes this clear for people.
Ordered a quad walking stick at about 11 am delievred by 9am the next morning - I explained to the telephone operator that my husband of 87 had fallen and broken his should and as he normally walked with 2 cructches it was almost impossible for him to stand and go to the toilet etc. What a lovely surprise when the stick arrived less than 24 hours - brilliant service - well done
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