Simplelife Mobility reviews

Simplelife Mobility reviews

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8.6
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Review by confirmed purchaser

i have been very pleased with what i have bought so far of you thank you

i found that when i have bought the items, you have been very polight and helpfull to me, my husband is very pleased with all the items he can now be a bit more independent thank you .
Simplelife Mobility

Reply from Simplelife Mobility

Many thanks for taking the time to review Simplelife Mobility and we are pleased that you received good customer service from our team. We hope your husband enjoys being more independent

Regards

The Simplelife Team
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Review by confirmed purchaser

Cheap and very cheerful

We found this wheelchair and thought that it was to cheap to be any good. Looked at the other reviews and decided to go ahead and purchase. Really impressed with look and condition of the chair. Well worth the money and mum is now able to go with us on shopping trips etc it has been the best £80 ever spent!
Simplelife Mobility

Reply from Simplelife Mobility

Many thanks for taking the time to review Simplelife Mobility and we are pleased to hear that you feel the wheelchair represents good value for money and that it is easier for your Mum to get out and about

Regards

The Simplelife Team
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Review by confirmed purchaser

Product Won Warehouse Lost.

Ordered 4 items 4 arrived in 2 deliveries less than 24 hrs - impressive.
2 items correct - Blue Rollator and Wheelchair cushion.
2 items wrong - Red Wheelchair (rec'd Blue) 24" Grab Rail (rec'd 36")
Returns system sort of worked eventually and all corrected.
Could have done without the hassle but no one died !!
Problem is Vendor, Supplier and Delivery rely on an individual picking the right items.
Rushing on a Friday afternoon I guess.
All products were in good order and well made - would recommend.
Assembly instructions for Rollator could be better and fixings with the grab rail would have helped.
Simplelife Mobility

Reply from Simplelife Mobility

Many thanks for taking the time to review Simplelife Mobility. We were sorry to hear about the mix up with your order but pleased it was ultimately resolved to your satisfaction. We will also pass on your comments regarding better instructions for the rollator and grab rail

Regards

The Simplelife Team
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Review by confirmed purchaser

excellent service

after ringing the company, I received excellent advice and service Goods were delived after 2 days.
Simplelife Mobility

Reply from Simplelife Mobility

Many thanks for taking the time to review Simplelife Mobility. We were delighted to hear how pleased you were with the advice and service received.

Regards

The Simplelife Team
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Review by confirmed purchaser

Simple life mobility has made my life so simple

Best price for my scooter online or in the shops , so simple to order ,very polite staff and was delivered within a week . Would recommend to anyone :).
Simplelife Mobility

Reply from Simplelife Mobility

Many thanks for taking the time to review Simplelife Mobility. We pride ourselves on our competitive prices and good customer service so we were delighted to receive your feedback

Regards

The Simplelife Team
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Review by confirmed purchaser

Well worth buying

I was very pleased with the service I received and the help when talking to a rep of the company. I have received the item and my sister-in-law who is the person I bought it for is delighted with it. A person from the hospital my sister-in-law attends who introduced her to the shoppers has asked to see the catalogue because the ones they have been showing are a lot dearer and no better quality. Overall everyone is well pleased'
Simplelife Mobility

Reply from Simplelife Mobility

Many thanks for taking the time to review Simplelife Mobility and we are so delighted to hear that you are pleased with the service that you received from our customer services team. Thank you for spreading the word - and our catalogues!

Regards

The Simplelife Team
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Review by confirmed purchaser

service that gets me out and about

simplelife had just what I needed and responded to my requirements so quickly it seemed like they were my local corner shop.
Simplelife Mobility

Reply from Simplelife Mobility

Many thanks for taking the time to review Simplelife Mobility and we are so delighted to hear that you are pleased with our quick service!

Regards

The Simplelife Team
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Review by confirmed purchaser

Very good service with wheelchair delivered within 2 days of order being placed.

No hesitation in placing further orders at some time in the future.
Simplelife Mobility

Reply from Simplelife Mobility

Many thanks for taking the time to review Simplelife Mobility and we are so delighted to hear that you were pleased with our quick service!

Regards

The Simplelife Team
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Review by confirmed purchaser

arrived as promissed

The chair is very good value.It is quite comfortable and wellmade. It was needed for our holiday and arrived on time as promissed when I phoned our order. This was especially appreciated as we had left ordering it rather late and just before a bank holiday. Well done.
Simplelife Mobility

Reply from Simplelife Mobility

Thank you for taking the time to review Simplelife Mobility and we are so delighted to hear that you are pleased with the product and delivery!

Regards

The Simplelife Team
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Review by confirmed purchaser

Would absolutely recommend Simplelife Mobility

I ordered my Z-Tec Lite Rollator late Monday night and it arrived on Thursday morning, well chuffed. Its much better than the website picture and the assembly instructions were clear with photographic pictures. It took me just 10 minutes altogether to fully assemble and adjust it to my requirements. I then took it on a "test drive" I have been using a tri-walker but my new walker is really good it feels sturdy and well made. The handgrips are contoured so they feel comfortable and although it has swivel front wheels it does not "run away" with you so you feel in control of it. I did find it difficult to fold but when I got home and read the instructions I realized that I had not done it properly, so I tried again and it was easy. It just goes to show that you should always read the instructions even if you think you know what you are doing.
I would have no hesitation in recommending Simplelife Mobility because they have made my life a lot easier and at an affordable price. Thank you Simplelife Mobility!
Simplelife Mobility

Reply from Simplelife Mobility

Many thanks for taking the time to review Simplelife Mobility and we are so delighted to hear that you are pleased with the product!

Regards

The Simplelife Team
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Review by confirmed purchaser

They dsid what they said they would, they made it simple!

I have used this company's service and they have treated me well, delivered on time, without too much fuss or drama
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Review by confirmed purchaser

NO RUSH

I ordered this item hoping that it would arrive very quickly but it took 7 days to arrive after having been informed that it was dispatched two days after my order was placed. Why did it take so long after that to deliver within the UK. After all, we are not exactly in an inaccessible area.
Simplelife Mobility

Reply from Simplelife Mobility

Good morning Mrs Rabben - many thanks for taking the time to submit your review. All feedback is very important to us and we are sorry to learn that you were dissatisfied with the level of service that you received from Simplelife Mobility.

We aim to deliver within 5-7 working days after receipt of order and I can only apologise that your item took so long to reach you. We have taken the matter up with our courier to try to prevent this happening again. We do hope that you are pleased with the actual product and hope this will not dissuade you from ordering with us again.

Regards

The Simplelife Team
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Review by confirmed purchaser

speedy wheelchair

I qrdered this chair over the weekend the email said despatch in 5 to 7 working days ,email received saying chair despatched 0857 Monday morning arrived via yodel on Wednesday morning ,excellent service
doug
Simplelife Mobility

Reply from Simplelife Mobility

Many thanks for taking the time to review Simplelife Mobility and we are very pleased to learn that you pleased with the delivery service.

Regards

The Simplelife Team
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Review by confirmed purchaser

Hassle free and quick delivery.

I was initially going to make my purchase with another company who advertised the same product, a power chair, for a few pounds cheaper. However, the price went up while I was on the phone and I just wasn't getting good vibes from the salesperson.
After hanging up without buying I then phoned Simplelife Mobility. The phone was answered within two rings by Lynn, who I found to be polite, cheerful and knowledgeable about the product. After completing the purchase she advised me that the item would be delivered in five to seven days. It arrived just three days later!

I'm so glad I went with Simplelife Mobility; a very pleasant buying experience indeed. The icing on the cake was that I made my purchase just before the price went up by £150. Result!
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Review by confirmed purchaser

Wonderful service with a very fast delivery.

I purchased a Mobility triwalker from this company. They provided a really good service from start to finish. The web site is very user friendly, I contacted them by phone with a few questions and for some advice on my choice of purchase. The gentleman I spoke to was very friendly and helpful Between us we chose the product most suited to me. I completed my transaction just before 3pm and was delighted to receive my walker the next day just after midday. All in all it was a very smooth process and I am delighted with my purchase. I would definitely recommend this company to friends and family.
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Simple Life Mobility a name to remember

After speaking to a very helpful lady assistant on a Saturday, our Z-tec rollator
arrived first thing on the Tuesday morning. My husband who has had three major
heart operations has found it to be the most suitable rollator and has not stopped
using it since it arrived. On many occasions we had tried to speak to someone
responsible in several other mobility companies, and had sent back several other
rollators which were much heavier than advertised. The Z-tec is by far the lightest
one we have found,it is well balanced and easy to put in the car. It has been used
round supermarkets, three racing stables with cobbled yards, and he really would
not have coped without it. The most necessary item has been the seat as he frequently has to sit down quickly, and is able to do this on his own. We found that Simple Mobility provided the best friendly and professional advice out of all the numerous companies we were in contact with.
A Health Professional
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super pleased

z-tec rollator: ordered after hours on the tuesday, arrived before 10am on the thursday! very simple to put the push handles in and it feels very sturdy and secure, and oh, it has made such a difference! the folding n putting into a friend's car was a bit harder than expected, i second the person who says ztec could have added a velcro strap, but i will use a tripod clip. simplelife have been great, the website ordering was easy, i was astonished how cheap it was (£68) and when i accidentally triggered a re-order they assured me the next day that even before my email they knew it was a mistake, phew!
i was particularly impressed at the range, i am near the top weight/bulk range of an ordinary (non-bariatric) rollator and the measurements are accurate, which buying online is always a worry, and they had pretty colours ;) well a nice cheery glittery blue, and as i say, it feels very sturdy, the handles become armrests when you sit down and the cushion is comfy. i have fibromyalgia so i really need the walk-and-rest, but the arthritic brakes are a real bonus as my hands suffer a lot of pain too.
altogether: super pleased!
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Only 1 star because cannot do none.

I ordered a mobility scooter for my wife online on Saturday 8th Sept its now 25 Sept & no scooter. I have phoned simplelifemobility 4 times and their delivery company HDD 2 times. Simplelifemobility have phoned HDD at least 3 times and I was promised they would call me back for a confirmation of a delivery on 27th. Needless to say nobody called. I will cancel my order as this could not be called service. Absolute rubbish.
Simplelife Mobility

Reply from Simplelife Mobility

Mr Pettet. Many thanks for taking the time to post your review on Trustpilot. We are very disappointed to learn that you were dissatisfied with the level of service that you received from Simplelife Mobility. I understand you took delivery of the mobility scooter on the 27th September and trust that you are pleased with the product. We will be contacting you in writing to address your review in more detail but please do not hesitate to contact us if we can be of any more assistance in the meantime.
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Review by confirmed purchaser

well made & quite stylish.

really pleased with My wheelchair. it's light-weight but very sturdy.
it's easy to put in the boot of the car. also it will be ideal for air travel. also with it being- self propelled gives you independence when in shops.
has a better style than the majority of other makes that are mainly black & are just boring. I have just recently had the need to have mobility-help to get around.some days I can manage walking a little but others I do need My chair.
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Review by confirmed purchaser

Great service and products, thanks Simplelife mobility

I purchased a lightweight foldable wheelchair recently from Simplelife mobility. They delivered the item next day and I assembled it within a minute, so simple, and best of all I can just put it behind the car seat ready for use. I would recommend Simplelife Mobility to anyone.

Simplelife Mobility Details

About this company

Visit Simplelife Mobility

Contact information

Call us on: 01384390553
We live here: Glove House
DY8 1UX Stourbridge
United Kingdom

Category

Simplelife Mobility is ranked 7 out of 13 in the category Mobility Equipment

Simplelife Mobility is ranked 5 out of 8 in the category

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