I would certainly use this company again. Unfortunately, one of the items I ordered was out of stock but they called me to suggest an alternative or ask if I wanted a refund. The delivery time was very quick too.
I would definately recommend purchasing from this company. As soon as I placed my order I received a confirmation e-mail and then a further e-mail to advise of delivery. My item was delivered on the dated stated and between the delivery times stated so I was very happy with the service I received.
I ordered 2 kids rucksacks from safety solutions. Very shortly after completing the transaction online I had an email highlighting that unfortunately there was a hold up with some of the stock and it would be a few days before they could ship my order (I ordered on a Thursday and the stock was due mon/tues). They gave me the option to wait or to cancel. I chose to wait and had very prompt, friendly and courteous communications to confirm. The order was shipped promptly on the monday. Goods arrived with no problem and in perfect condition. It's rare for a retailer to keep customers this informed so I really rated their service
I bought my air purifier/ negative ioniser on the advice of my best friend because I suffer with terrible sinus problems. I must admit I was totally sceptical, but it arrived promptly and I plugged it in. Within hours, my chest felt freer than it has in ages, my itchy throat had vanished and I could breath as well as I could after having my sinuses cleaned out during yet more rhinoplasty! So much so, I immediately bought another one for the upstairs of my house, and I haven't looked back since! Can't recommend them enough!
We bought the babydan travel safety gate for holidays and as a temporary measure whilst we move the LO from a cot to a bed. It was easy to assemble and does the trick! Would definitely recommend. The product arrived next day. Would use this company again.
Great Company to deal with. Rachel went above and beyond to get my items to me on time. Products were perfect for keeping wandering toddlers and puppies separated, they were sturdy and very good quality. Overall, no complaints at all. Will definitely be dealing with them again.
We viewed the product one evening and it was just what we were looking for and at a better price than we had found anywhere else. The ordering and payment process were quick and simple to use. I received emails about confirmation and delivery of product. Delivery was really quick, I was able to track from dispatch and we were sent a estimated delivery time so we could be sure we were in. The product is super, it arrived on time, great quality, good packaging etc we are REALLY happy!
I ordered a bed guard from Simplesafetysolutions which was delivered really quickly. Unfortunately the product was faulty and when I got in touch with customer service they immediately sent a new guard and apologised for the inconvenience. Absolutely delighted now with my purchase and with the excellent service received. No hesitation in recommending the company to anyone.
The two extra wide safety gates are just what we wanted and we were delighted when the arrived. I would have given five stars but for the delivery of the gates. We had a text saying they would be with us within 2 hours ,...we waited ....and another two hours....and the rest of the day. We had another text the next morning saying they would be with us after lunch and yes they were. What a shame a brilliant company has been let down by their choice of courier. Would recommend gates . Very safe very easy to use .
Great range, pretty much everything you'd need - I ordered some door anti-close stoppers and some door handle guards. Asked them before ordering what max/min size door handles the guards fitted - they asked their 'product group' who apparently didn't know. Apart from not knowing what they designed your products to do, they could have got one out and...tried it?
I ordered this item for my niece and put her address on the delivery ,but alas the item came to me so I have not opened it and wont know what it is like and if it is a usable condition until I drive the 2 hours to give it to her.
I've been looking for a changing bag for a while, that is big enough for my baby's needs ( nappies, wipes, bottles, change of clothes, I've even got the tommee tippee travel bottle warmer in too ) a bag that is stylish ( as I've been leaving my handbag at home, and just putting my purse in here ) will go with my pram and that my partner won't mind using. This ticks all the boxes, this site was actually the cheapest I had seen it, and the reviews I had previously read on other website said the bag didn't fit bottles in the pockets, I'm using tommee tippee bottles and they fit fine! Really happy with my purchase, well worth the money, the flap on the bag has two magnetic fasteners to close, depending on how much you have filled it, speedy delivery too :)
I received a few items - the books were lovely and the door/ cupboard safety clips were just as described. The faulty stairgate was not quite right but the customer service team exchanged it without any problems. The new item was received the next day. I would shop here again.