ordering straightforward, confirmation emails clear. Delivery dates/times given and faster than expected. Product great and at a great price. Now my main PC seems dated. Too much 'bloatware' for my liking but overall pleasure at product overrides this.
Rayhana Sultan found this review useful
Birthday prezzie for my son who is keen on gaming. Managed to sell his old laptop for £210 via sell-your-laptop and purchased a new high spec Ultra M3-581TG for at least £300 cheaper than any other site. I was advised delivery time and they arrived within 3 minutes of the time agreed - the delivery man apologised for being late....
Easy to order, great price with extras. Only had our Toshiba laptop 18 months before it died, so comforting to be able to extend the guarantee up to 3 years. Fast, efficient delivery with an e-mail to tell me when and it arrived when stated. Well packaged. Can't fault you. Thanks very much. Will definitely recommend you.
Second laptop i have purchases from Simplyacer however service this time below standard.
Item arrived damaged, contacted simplyacer who then who then told me it could not be exchanged and that the damage to the screen was Not covered by The acer warranty as it was only a singal deap pixel
So spent £550+ on an item which is damaged.
Will continue to fight and get my money back or exchange.
Bought my Acer laptop from SimplyAcer and had no problems at all.
The (automated) sales system worked perfectly, the only disappointment being a Paypal surcharge.
DPD did a great job on the delivery side, especially the 1 hour delivery slot.
Would definitely use this seller again.
I ordered my new machine and it turned up the next day. No problems... I haven't had the need to contact customer service or anything like that so no comments on that aspect. All I know is I can now edit my videos! On the basis of my experience this company is recommended.
Ordered 17" Acer with HD screen and blu-ray. Delivered system with no blu-ray. Took over a week to get system collected and a further week later still waiting for a replacement. Had to take time off work for original delivery, collection of wrong-spec machine and will have to take more time off if they ever get round to providing the system I originally ordered
I have now ordered two laptops from Simply Acer, one for my wife about 18 months ago and one for my father in law in November last year.
On both occasions the spec of the machine has been excellent for the money, I couldn't find better for the price, comms have been good keeping me updated and delivery swift.
I would recommend them and would buy again.
I ordered my laptop for my daughter on the sunday evening i had an email on the monday morning to say it had been dispatched it arived on the tuesday by 9am in the morning and we live right out in the sticks we only get post 3 times a week so alll i can say please don't hesitate to use this company highly reccomended.
I bought my daughter an Acer e1-531 with an additional 4GB of RAM dealer fitted that added just £40 to an already competitive price. Delivery was within two days and my only reservation was that it came loaded with Windows 8. Still, she's 7 and will get used to it faster than I will. I've set it up with two accounts, mine as an administrator and hers with parental controls which is essential as Windows 8 connects to everything left to its own devices.
The machine is outstanding value for money, brilliant screen and key board, excellent connectivity with 3 USB ports, card reader etc. etc. Just brilliant for the price, and I've just looked and they now ship the box with the extra 4GB of RAM installed for the same price as I paid a few weeks ago. I could be angry, but not even at the price I paid. At £329 it's a steal.
After recieving my new laptop for Christmas I spent a lot of time testing it and making sure there was nothing wrong with the hardware or software. I can now say that for gamers out there the built in NVIDIA 630m graphics is great for those who love playing hours of PC gaming without lag or FPS drop aslong as they understand the limitations of any laptop running high end games. 8GB of ram is obviously excellent for many purposes and the smoothness of the over all feel of an i5 proccessor is more than what I could have asked for!
I ordered a computer a few days before Christmas. I received it next day, with all the product nicely packaged. Though the anti-virus software I ordered with the computer didn't come, the customer service quickly fixed the problem and sent it on the same day.
I've bought 5 laptops and two screens and half a dozen other bits from Simply Acer and they never fail to give me the best deal. I always check the specs very carefully (processor number, exact RAM size, features like bluetooth, OEM windows/OS upgrades, etc) and even if there's another dealer with a deal which seems better - by the time I factor in the extras or optional bits, Simply Acer has always turned out as the best deal.
As a bonus, they're extremely efficient and nice guys to deal with and as if that wasn't enough, they're only 25 minutes drive away. It's a no-brainer really!
I had a problem with my laptop and felt the service I received from Simply Acer was very poor. For a start the automated options are not very clear if you have returned a laptop. All it says is, if you are having problems finding a RMA number to press option 2. Also, I find it incredible that if you press option 1 then the operator you are talking to can't transfer your call!
Once the laptop was received to be fair Simply Acer did contact me with their verdict hich was good. However, they could not give me a quote and promised that I would have one by the end of the day which did not happen. Despite sending two chasing emails I did not hear from them and had to ring back myself. They claimed that they had sent an email advising cost but did not receive it. Surely though a phone call from them would have been the best thing as they knew how urgent it was. Anyway, finally resolved today. I asked if anything could be done to reduce the price of the repair as I felt they had not be very professional but this was not forthcoming.
All in all, I will not recommed Simply Acer to anyone!
Received my computer & went to boot it for the very 1st time & it wouldn't work. Sent it back to Acer who promised to get back to me in 3 working days, now over 5 working days have past & I've had to contact them. They said they were sorry for not contacting me & put me on a priority list which will take a further 2 working days. Also now been told that they think they can repair it as its a faulty hard drive. 2 reasons I'm not happy is as I work with computers I know I can strip my laptop & replace the hard drive in an hour also I asked for a new computer (which is what I've paid for) as how do I know it wont inherit other problems? They said as I've received the computer & sent it back faulty its there policy to fix it & if it cant be fixed then they send a new one out.
So in summary I've paid for a brand new computer, never had a chance to use it & now getting a repaired computer sent back hopefully next week & as to date its been over 10 days since I sent I made the 1st call reporting the problem & it'll be another 5 days before I can call them again (as it's now Friday the 2 day priority list means I cant call them until Wednesday)
So be warned!!!!
It's really impossible to fault the Service from SimplyAcer. Excellent comparisons and advice on the web site. Great offers - one I couldn't resist. I've know Acer quality for 15 years and it's really first class.
I've had no need to use their after sales service but I was recommended SimplyAcer by a friend and I don't have any worries but would update if I need to.
Logistics service was very good too with SMS updates and options to reschedule.
So; great value and excellent service.
I can't talk to the laptops - only had them a short while but out of the box they look great. SImply Acer were the only people to have stock of what I wanted (touch screen Windows 8 laptop) and also had a selection of machines that fit my criteria. Ordering was simple and delivery very prompt with good communication on the delivery itself.
My laptop purchase was the best on offer and as the past reviews were good, I ordered with free delivery (estimated 5 days).
I ordered on Saturday, had it confirmed Sunday, dispatched Monday and received Tuesday. What was more impressive was the courier service as I was text on the Tuesday to say the arrival time (within an hour) and even had the couriers christian name.
I hope other companies read this and take note!
Overall i was very impressed with the service i received delivery was excellent and in good time.
The only small gripe i [had] was that i ordered a Belkin retractable mouse to go with the laptop and this was missing in the parcel? however a phone call to the company resolved this i had an apology and received it 2 days later.
I also had Web-root anti-virus free with my order [i understood it to be totally free] i am now being e-mailed by web-root telling me it is only a trial? please advise.
Overall i am very pleased with the quality and build of the machine and would recommend to anyone.
Looking for a specific laptop (or ultrabook in my case) proved to be fruitless. I was looking for something which packed a punch and was affordable, a seemingly impossible combination.
i had searched far and wide, new and sealed to second hand ones, and the prices were far from affordable. I had stumbled onto this web site based on a YouTube video (and its comments) Reading the comments I sat their in disbelief taking note of a powerful ultrabook in a very affordable price range!
I automatically assumed for the worse, it was either an expired offer or it would be a third website of sorts.
Anxiously I followed the link which led me to this website. And there it was, slapping me, obviously, in the face. My vision only registered the price for the first 10 seconds, I then proceeded to look at the specs and was trembling with excitement. Here it was, something I had searched for far and wide. A metaphorical unicorn.
Naturally, I was still in the "too good to believe it's true" mind set. I went on to read reviews of the website, all of which were extremely positive. This sealed the deal for me, essentially.
I ordered my utrabook for the 2-3 working day postage, which was at a reasonable price.
And that's that........i thought.
I thought I could not be more pleased with the order and price but apparently I was wrong. Bearing in mind i had ordered for 2-3 days it actually came for next day delivery which had ever happened to me before and just shows how above and beyond simply accer service is.
Of course, the product arrived in excellent condition, and is working brilliantly.
Low prices, Extremely high grade products. Fast delivery.
You'd be a fool not to order from here.
5 stars? no
Really easy website to use, excellent communication, had a text the day of delivery to advise between 10-11am turned up at 10.20am, everything was spot on, so far laptop is spot on and is powerful for games my son wants to play ......5***** Simply Acer.com
The specific Acer Aspire 5750 I purchased from Simply Acer was cheaper than I could find elsewhere. Order process was quick and easy and a notification of one hour delivery slot on the morning of delivery which was at a sensible time. Overall it was perfect and I have absolutely no reservations, I would recommend this company to anyone.
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