Excellent and rapid service from Simplyasus and the delivery company, with brilliant information from the latter – the parcel arrived well within the time-frame given. And all at a very good price. If there were six stars, I'd award them.
Cannot fault the communication and the delivery company. Timely messages on e-mail and text and the delivery arrived within 10 minutes of the start of the 1 hour delivery window. Excellent computer which so far has been working without fault.
I ordered my Asus netbook on the 5th and it arrived on the 8th! DPD the delivery agent contacted me and notified me of the delivery time to be within a one hour period, and it arrived well within that time frame. I had good communication from SimplyAsus about my order, who were the most reasonable on the internet. It is so refreshing to find a company that delivers the goods quickly and in great condition.
I am very satified with your prompt service with the delivery time well inside the parameters I chose and paid for.
The Asus EEE 1015PE appears to be a great little netbook. I will be interested to watch how the battery life stacks up against the quoted figures. (I am aware that this will vary greatly depending on how the netbook is used). This was my main reason for buying this model as the figure quoted was battery life up to 11 hrs.
Lowest price I could find even with the credit card surcharge added (I can understand why they add this charge when the prices are so good).
My laptop also arrived next day even though the weather is pretty bad at the moment - well done Asus!
Ordered a laptop for next day delivery - order went through, including additional delivery charge (and a further percentage of this delivery charge was added to the credit card surcharge).
Phoned the following day to enquire as to progress (as the "Track Order" function on their website does not work), to be told they were out of stock, but "hoped to get an order in today or tomorrow". No one had bothered to email or phone to inform me of this.
Nothing yet...Unprofessional and poorly-organised company.
Cheapest price on the internet for the laptop I wanted.
Ordered laptop last night and its being dispatched for tomorrow (and that's the 5 day supersaver free delivery option also!)
Only issue was the "issue with my order" email which sent the alarm bells ringing (eg they're out of stock/ want me to chose a more expensive model/ will take ages to get my money back - etc) when in fact they wanted to confirm my address!!
Apart from that, impressed so far.
MG - N.Yorkshire
Item arrived promptly, well packaged.
Netbook had free security software package, but was provided on a CD, despite the netbook not having a CD drive, which was odd, but free so didn't really affect me.
For new customers, please could you change the title of the email from "Problem with your order" to something less scary over a simple matter of confirming order over the phone? I got into a panic and the operator told me he gets that a lot!
Otherwise a fantastic purchase, will definitely recommend you to friends and family!
Best price laptop I could find, super fast delivery too, the only reason I didn't give it 5 stars is 2 anti virus were installed slowing the laptop down and lack of a manual leaving me wondering what the hell the things were on the desktop that it wanted to install, also 350gb hd was not even 300gb.
Some of the things mentioned are probably down to the manufacturer and not to the seller.
Overall I can't complain....great deal.
1st time with this company. finding the right laptop to the specks that i wanted was easy ( gaming laptop) and the order form was also nice and simple, also tracking as i needed it in 2 days was nice and quick well informed of what was going on. well priced to
WILL DEFERENTIALLY be going back to this site well done to ALL STAFF
With four days before my son left for university I ordered an ASUS laptop. Arrived next morning. Amazing. Panic set in when secondary items not with it. They arrived following day.
Another panic when screen went stripey ... but reboot solved it.
I ordered an Asus UL30A laptop. It was very competitively priced, arrived within the indicated time by DPD, and I added on a stylish Knomo laptop bag which was on special offer at £20.
Have moved away from tower case computers now to the ASUS EEEBox. Excellent equipment in such a small size and so quiet also. The company quickly adapted my order when I wanted a change to one of the items and it all arrived promptly as promised. Excellent value on the 1012U model with the current price reduction... especially as the new Windows 7 system comes preloaded on it. Thanks.
bought the laptop for my daughters christmas, ordered on the friday and chose the free delivery option (3-5) working days, it arrived on the monday and was even emailed an hours time scope when it would arrive . . .and it did!! xcellent service!
I wanted the cheapest Asus laptop I could find on the internet. I was cautious about using an unknown company, that I had not used before. I needn't have worried. I received updates on my order progress and even a text message to say it was on it's way, so that I could arrange for someone to be at home when it arrived. I wanted to keep the cost down so didn't pay for express delivery, I'm glad I didn't because it arrived within 48hours.
I found the machines avaliable on simplyasus the best value for money, and jammed full of spec! You can get much more for your money than any other manufacturer or supplier.
Helpful and informative staff who immediatley resolved a couple of queries I had, computer shipped the day I ordered it and was avaliable for delivery the next day on the standard shipping rate! Convienient 1 hour time slot to ensure that you dont wait around all day.
Great customer service with excellent communication. Very good delivery service with product well packaged. Easy to use website with detailed information on it's products and Asus as a company. Very happy with the product and would shop with simplyasus again. Highly recommended.
I paid extra for 48 hour delivery, and it was with me in less than 24. They updated me throughout with the despatch and delivery status, and gave me a 1 hour time slot for the delivery - so no waiting in all day!
If only all companies were this efficient.
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