This was for a colleague using the office collection, so I would have liked an option to send it to work. But Simplybaby uses such a great delivery system. I got it the next day and the product looked great in person. The photos are well-presented and the price was reasonable. I would definitely use toys store again! And recommend. It's probably more like 4.5 stars, rather than 5; if they could build-in the other address function would be perfect.
Ordered a highchair which arrived very quickly, however on arrival had clearly been a return (other persons address label still on pckage) which had been sent back out. Courier said package was open when he picked it up and he'd stored it upright all day. Packaging was completely bust, pieces missing and item damaged. Very disappointing. Couldnt believe someone would let it leave the shop in tht state!! It was evidently not in any fit state. Complaint was dealt with promptly and refund issued. A replacement was offered but I'm afraid my policy is if they can't be bothered the first time I won't be giving them buisness the second time round Hopefully this was a one off exprience and not the norm for this shop as their internet prices seem very comptitive and as I said delivery was very speedy.
I bougth a high end Car Seat.
Came very quickly, just as promised.
Was in perfect packaging - had not been opeend beofre and packaging removed, or replaced with inferior packaging. (as happened with other interent retailers)
Very pleased with the service and product quality. The Moses baket was exactly what I was looking for. There was an issue with the moses baket not sitting properly on the stand and spoke with customer services who were very helpful. The stand I had was faulty and a replacement was sent out straight away with no fuss.
I tried for over a month to get hold of a britax xtensafix in the colour grape but there were no suppliers local who stocked that colour I even called britax who couldn't help and just told me it wasn't available in my area so after many long phone calls to britax, mothercare, and kiddicare I stumbled across simply baby online who seemed to be able to stock it! I was a little wary with the problems I had already had with other suppliers but simply baby came through! It took britax a while to send the seat out the them but it was worth the wait and hassle free. The communication was very good and very quick when I did enquire about it so very pleased with my first experience at simply baby.
I was able to get a Maxi Cosi car seat in a colourway that was near impossible to get anywhere else and for cheaper than other stores. Delivery time was 10 days (as listed on the website) which is a little bit of a long time but if you are able to factor this in when you buy it will be fine. The delivery company kept me well informed as to when it would be delivered too.
I ordered a Bugaboo footmuff and expected delivery on a Thursday, to my delight I received an email and a tracking number on Monday for quick delivery 2 days early. Great service and product. Easy to do business with online I would highly recommend. Thank you
Ordered Cosatto high chair, it came two days later. It was also the cheapest price by a large margin.
Absolutely first class company, would buy from again and again and again.
And NO, I don't work for them!
I am french but the website is clear and easy to understand even for foreigners.
Good products, easy shopping, delivery on Europe, which is quite unusual for british baby websites, quick shipping and delivery, it was a perfect transaction and I will talk about Simply Baby to my friends to recommand it, and order again.
I have used Simply Baby twice in as many years purchasing Recaro Young Sport's for my kids. The price has been unbeatable, delivery was next day and I received an extra 5% discount just for liking on Facebook! What more do you want from a retailer???
THE BUGABOO BEE IN PINK, IS STUINNING. A SMALL NEAT PRAM , VERY WELL
MADE . IT HAS MANY USEFUL USES , FRONT AND FORWARD FACING, EASY TO
OPERATE BRAKE. YOU CAN CHANGE THE COLOUR HOOD AT ANYTIME. WILL
LAY NEW BORN BABY FLAT. , ALL IN ALL MANY USEFUL OPERATIONS IN ONE
SMALL PRAM. NOT TO HEAVY FOR LIFTING IN AND OUT OF CAR.
MY GRANDAUGHTER HAS CHOOSEN THIS AS SHE IS SMALL , BUT THE HANDLE
CAN GO HIGHER FOR TALLER PEOPLE.
GOOD BUY, SERVICE WAS FAST AND EFFICIENT.
Product purchased was very good value for money and even saved an additional 5% by clicking like on Facebook. Excellent turnaround time from placing the order to receiving the product - just a couple of days and even emailed to say where they had left my parcel. Would recommend 100% and will definitely be using this website again. :-)
Very satisfying shopping experience. We bought 2 car seats. They were delivered as promised. Any queries we had were handled quickly and to our satisfaction. Will be very happy to buy from them again.
Just bought a quality child seat for my great grandson at a brilliant price with free delivery and it was delivered within two days - UNBEATABLE! I would reccomend Simply Baby to all mums and grandparents, Simply The Best! Well done1
Second big purchase from this company. (Phil & Teds Verve and now a Bugaboo Bee All Black). They are constrained by manufacturer delivery times but are always honest and efficient and I have always found them to be the most competitive prices around and from a trustworthy company (which is worth a lot). You may beat their price by a few pounds but you may buy yourself some hassle so trust this lot instead!
Sent incorrect order purchased. Product I wanted was then out of stock. Had to call store despite leaving message on line regarding replacing product or refund. Sent product back then I had no confirmation that they had received the returned product nor that a refund had been made. Called twice to check, no answer. Then managed to get a response via online query service.
Had hoped to use product during my 2 weeks paternity leave, but as a result of simply baby, I couldn't. Very poor customer service. Why couldn't they just have contacted me to say that the product was out of stock rather than send me a replacement product different to what I ordered?!?!?!
I shopped around for cosy toes and I found this website to be the cheapest. I have not had any problems so far with the cosy toes and the delivery was very good as they gave me a one hour time slot.
I have bought a car seat on simplybaby for a delivery to France.
Great price, fast delivery (by Chronopost, ordered Sunday night, delivered next Wednesday), and the seat is perfect.
Do not hesitate to buy on this website!!!
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