Funny requests about how and what to write, but never mind. Excellent product, best price by far, over £100 cheaper than Toys R Us, even cheaper than Amazon and by quite a margin. Excellent communications between myself and customer service and free next day delivery. A thoroughly pleasant experience. Would recommend without hesitation
DPD the courier company made the whole experience of buying an expensive item less luxurious and more tedious. However I can not fault the customer service supplied by Charlotte at Simply Baby. She was so helpful and did everything she could to make the situation better. Would use Simply Baby again just because of this, but would be a bit skeptical about using DPD.
We were wanting to buy the oyster max and they were sold out everywhere, simply baby let us pre order the pushchair and kept us updated with delivery info. The delivery service they used was also very quick and you could track them so you didn't have to stay in all day.
My purchase was for my new grandson and when I found Simply Baby on the internet by chance I was impressed with the ease of use of website and prices. Delivery was speedy, once Christmas & New Year holiday was over, and was kept informed about parcel despatch by text by DPD. Will certainly be a returning customer and have recommended Simply Baby to my daughter and friends.
I bought a car seat without original packaging on the website with a discount. When it arrived it appeared that it was damaged previously or during the delivery. Charlotte was brilliant in replying to my emails and agreed to swap the seat for a new one which is normally more expensive or a refund. I wish it was that easy to deal with all retailers. Very impressed with the service!
I just got my first order, and I strongly recommend you to try them. I ordered same product to other company and I had to cancelled it as they delayed over 3 weeks the delivery. Use Paypal to get more trust, but I am 100% happy with Simplybaby.co.uk.