I'd never used this company before but risked making an order which was delivered within 3 days. One of the items had to be returned (no problem, I just didn't like it when I tried it on) and it was at that stage I thought "this is when I'll find out what the service is really like". Well the returns process was so simple and cost me nothing......and my refund was in my account 2 days later! Can't fault them, will use again without hesitation.
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