Simply Beach reviews

Simply Beach reviews

Excellent
9.5
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
877 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

marvellous

good speedy polite service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

No fuss company

I bought a swimming costume, it arrived on time, it didn't fit, I sent it back via free post and received my refund promptly. Very good service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great transaction and product

Lovely Maryan Mehlhorn silk pareo wrap and in the sale - even better! Easy to order and very quickly delivered - overall a very impressive service many thanks
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

quality beach wear

first class on quality and fast delivery as discribed dave
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good prompt service

Good delivery.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Prompt and reliable

Good prices and service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service

Ordered what I wanted at a very good price and delivered in a short time, very good service, would use it again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy process, super speedy delivery and great swimsuit!

I couldn't be more pleased with the service and the product - I'd definitely recommend Simply Beach to you!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

excellent range, fast service.

Lots of bikinis that women who are not skinny can wear
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fantastic choice and service.

Huge choice of quality items, easy website and great service. I would certainly use again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Super easy order process, speedy delivery. Thank You.

I have never used Simply Beach before but certainly will be again and would recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service, great results!

I ordered bikini bottoms and returned them for a larger size, no questions asked, now worried about refunds, everything was done without me having to write emails, make phone calls to explain. All automatic, so easy, no fuss, happy customer!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent easy to use website, great delivery and returns.

Excellent easy to use website. The delivery was earlier than stated I returned items for refund which was I would say received by return so would not hesitate to recommend this website.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very pleased with my product

It would have been 5 stars but one of the buttons was half hanging off, so I sewed it back on. No big problem! :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great product, great price, speedy delivery - perfect!

Realised at the last minute I needed a 'smart' beach bag in October for an adult holiday with no kids. Found perfect bag on Simply Beach at great price. Ordered and it arrived sooner than expected - fantastic!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

quality and delivery

First class quality and delivery
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Rubbish delivery service - A nightmare to chase up

I sent the following email on the supposed day of the delivery and had NO RESPONSE "Our order HAS NOT BEEN DELIVERED TO US....I have been in the house waiting, and note that your previous email stated a delivery time between 16.45 and 17.45.... This is very poor delivery service and very disappointing. I have tried to phone you find out what has happened but despite your website giving 18.00 as your closing time for a Friday your phone system is closed...Also poor service. All I have remaining is your automated re-delivery service which is simply not good enough when your delivery driver has not been here. Please re-organise delivery immediately by contacting your driver and getting him to return forthwith."
When I finally managed to get a phone number for DPD and spoke to their customer service centre they implied that I was lying about the lack of delivery and left me with no option but to drive 45 miles round trip to pick up the product so as not to disappoint my wife who was travelling the next day.. I was refused an upgraded delivery and offered no compensation for DPD's failure to manage their delivery reasonably..
Simply Beach

Reply from Simply Beach

We are sincerely sorry for the lack of customer service provided by the courier DPD which we will address with them accordingly. We also apologise that the customer could not reach us here in customer care, however as portrayed on our web sites our opening hours to accept inbound calls are 9am-5pm. The shop at our warehouse welcomes visitors until 6pm. We have communicated with the customer directly and arranged to reimburse them for the Next Working Day postage cost due to the inconvenience caused to the customer.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy to order and my order came quickly and through the letterbox - no bulky packaging a real plus - excellent

Easy to order and my order came quickly and through the letterbox - no bulky packaging a real plus - excellent
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

easy, great prices and efficient delivery.

Great choice, found the products i wanted, website is easy to navigate. I chose delivery with text updates, delivery was prompt answer products were as expected. Overall very pleased with my purchase and would definitely use simply beach again and again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Clothes were of mixed quality. If you don't return unwanted items within 14 days you're stuck with them.

You have to post unwanted items back (they don't provide a courier service) so it's important to be on the ball. After 14 days you lose the right to return unwanted items. I missed deadline by 1 day and was stuck with a load of clothes I didn't want.
Simply Beach

Reply from Simply Beach

We are very sorry that the customer felt that they were required to return the goods within 14 days from date of despatch, as our policy is that goods can be returned within 28 days from the date of despatch. Whilst we do not offer a courier service to collect unsuitable goods (unless a faulty goods situation occurs), we provide a free returns postage label to our beach customer's. We will contact our customer to see where the confusion has arisen from.

Simply Beach Details

About this company

Visit Simply Beach

Contact information

Call us on: 0844 567 7070
We live here: 5 Jubilee Way, Eurocentre, Faversham,
ME13 8GD Whitstable
United Kingdom

Category

Simply Beach is ranked 2 out of 16 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.