Glad I used Trustpilot
Was about to order a Mac Mini from here. Now I won't because they clearly an non-UK based and absolutely awful to deal with.
Also I note the positive reviews are by reviewers with only 1 review to their name. Always makes me think their own staff write those reviews!
Just paid an extra £30 and bought it from [External link removed]. It's worth paying a bit more sometimes to go with tried and trusted and have peace of mind rather than use some scammers.