The garden bench is beautifully proportioned and elegantly designed. It makes a great focal point in the garden. Compared with many other products that we saw it was of far better value. Delivery was speedy and on time.
Garden furniture was seen as being at a good price against other companies. Delivery was extremely prompt and well packaged. Table was found to be slightly distorted in one section on arrival. Photos and a description of the problem were forwarded to the company and a replacement was provided almost by return of post. Pretty amazing service from a company that I would not hesitate to recommend to anyone.
We bought 2 teak garden chairs which were very keenly priced. Ordering was simplicity itself and we were kept updated by e-mail and text the whole way through, especially with delivery, which was superb. Had contact the day before and twice on the day to say when they would be delivered. Chairs came flat packed and were easy to assemble. Great quality and with a couple of coats of teak oil, ready to use. A highly recommended company.
Once delivered and unwrapped, found one plastic foot on each sunlounger broken, email sent and advised photos were available, after being requested we supplied these and they were then sent off to supplyer. Having paid £445, not cheap, we requested some sort of compensation for not being able to use the loungers (bought to used for a special occassion), none was forthcomming. A few days later replacement feet arrived, no paperwork, no comments, not even a compliment slip. Don't you get the feeling that once you have paid for something before you get it you do not have to be treated with any common manners!!!!!!
Really pleased with with all aspects of our new gardan bench, it was easy to order, arrived exactly on time, was delivered by a charming guy who carried the very large box into the house and it was easy to assemble. All we need now is the sunshine to enjoy it!!
I was amazed at the quick delivery but disappointed I wasn't given warning of when it would arrive i.e. an email to say it has been dispatched. As a person who works I am not at home all day every day just in case a delivery arrives and I would need to arrange time off work or for someone to be here. Just by accident it arrived when I was at home.
I am pleased with the product but have discovered it now needs treating for it to remain outside (it's a garden bench), this was not mentioned on the website information and in my naivety I believed a garden bench would be weather proof.
The products ( two wooden garden benches) were both inexpensive and of very good quality. The customer service person I talked to was highly informative and very helpful - and the delivery service was fast, professional and totally efficient. I cannot recommend this company - or its products - too highly.
I think the above says it all
I have bought these through ideal world, I looked around on the internet and could not find these sunloungers at a cheaper price on like for like quality, easy to put up, very comfortable, easy to fold away & store. Well done an excellent product a very affordable price through Ideal World.
I was very pleased with the bench I ordered and the price was very competitive. The bench arrived the next door which I was very impressed about and it was easy to put together. I cannot fault the service I received
Waiting for a call or an email as to the whereabouts or intended delivery date for my rattan garden furniture despite calling twice and being promised a call back.
Hopefully Trustpilot will help me get a response.
Update... 6 days later, 3 (unanswered) emails later, still no news or phone call. Hopeless.
Update... 7 days later, I rang again and was offered a refund as goods would take another 2-4 weeks to be delivered.
A nice piece of furniture straight from the box at a good price, even the delivery was faultless.
The product was exactly as described, very reasonable and free delivery was even better. The service when I phoned up could not have been better - thank you Simply Garden Furniture!
Ordered on a Monday morning, was dubious about one day delivery. But it arrived the next day! I was getting twitchy by about 7pm as I have been messed around by other companies before.
But it was delivered at 8.30pm. Just a heads up for anyone else worried about delivery! Don't be!
Excellent set, and very well priced too!
This bench is excellent value very sturdy and comfortable to sit on, infact we liked it so much we bought another for our garden, very easy to assemble, and our cat loves it,the website is easy to use and free next day delivery, perfect.
Simply Garden Furniture were very helpful and friendly.
Ordered an Arbour over the phone with no problems whatsoever.
There was a hick up with the delivery but this was in no way anything to do with Simply Garden Furniture.
I would have no hesitation in ordering from them again in the future.
Love my new garden seat - it is so sturdy, and good looking, too
I bought my garden chairs and table from Simply Garden mainly for the value they gave for the price. However, the quality was much better than I expected. Also included was a lazy Susan and a Parasol and base! The whole set was very quickly put onto the new patio and the whole family were very impressed with the comfort of the recliner chairs with their removable head cushion.
The furniture was ordered and delivered within days - most unusual for any type of furniture these days. I was very impressed with every aspect from ordering to delivery.
i WAS VERY PLEASED WITH THE COMPANY .iT WAS DELIVERED ON THE DAY THEY SAID. NO PROBLEMS WHICH MAKES A LOT IN THESE DAYS i WOULD STRONGLY RECOMEND THIS COMPANY TO ANYONE.WHAT A PLEASURE HAVING NO HASTLE WITH ANYTHING
THE FURNITURE WAS IN GOOD CONDITION WHEN IT ARRIVED.
TRUST ME ON THIS AND YOU WONT GO WRONG.
I found this company on "the web" I had a little difficulty purchasing on line but a phone call soon put that to rights (more my fault than the Companies). The items were delivered promptly and I consider them to be of good quality, provided I maintain them as recommended,I see no reason why they shouldn't last indefinately.
Second purchase and as before easy to order and no hitches. Next day delivery arrived as promised and everything in perfect condition. Best of all we were sitting on our furniture when I got home from work.
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