I already have a pair of Berghaus Deluge Waterproof trousers that I use for winter hiking. Great waterproof product that folds neatly into my back pack; when required, can unzip all the way up each leg to get on over your boots. A mate of mine also has some and uses them on his motorcycle. Thought it time my wife was brought up to standard, but found that some suppliers didn't declare the leg length; my wife is on the short side. Shopped around and found Simply Hike to provide detailed size information and a cheap price. No problem with purchase or delivery.
I bought some berghaus hiking boots and they are just as reviewed fab comfortable and no blisters!The delivery service was so fast and when they were a bit big i had to return for the smaller size all done in 5 days how good was that!I have never had anything delivered so fast without having to pay a hefty amount so i can definitely recommend this company which trust me i don't very often do!
I have, on several occassions used Simply Hike for equipment purchases - including purchases requiring delivery outside of Europe. What has impressed most, beside competative pricing, is the reliability and frankness of the staff. Recently, I had a small issue in that I required prompt delivery having already placed an online order. Simply Hike 'simply' organised to cancel the online purchase and made a direct telephone order with express delivery. Due to a mix up I received a duplicate delivery - no issues, they arranged collection of the duplication & without charging my credit card. Many of us have had similar experiances but without such an easy resolution. My oversea's delivery was also received promptly and well packaged. I now automatically use this organisation as my experience has been very favourable and with exceptional customer service. Other organisations could learn about customer service from these people - I'll shall keep returning as a satisfied customer.
I ordered a pair of Berhaus monsoon water proof trousers Simply Hike is a great company to deal with my order arrived 2 days after I ordered them. This a good company to deal with and I would definitely recommend them.
I had not heard of Simplyhike before, so was a bit cautious. Read the reviews and all seemed positive so went ahead and ordered. I could not have been more pleased. The coat arrived in 24 hours and the communication was excellent, even providing a 1 hour delivery time slot.
OK my review for what its worth. I had my Berghaus ladies overtrousers stolen last year when I walked John O'Groats to Lands End. I was 500 miles into the walk, the trousers having kept me cosy warm for the first 500miles. I managed to borrow some overtrousers, to complete the walk, but not the quality of Berghaus. Due to the dry summer I forgot to order some more, but the other sunday, I got soaked on a ten mile walk, and as soon as I got home, did a search for the best value berghaus overtrousers expecting to pay £50 which is what I paid for the pair I had stolen. I was delighted to get the same for just under £40 including postage, so clicked and ordered and even more delighted when they came within a couple of days,
Very good service Simply Hike, I will try and remember to use your company again when looking for walking gear.
What can I say? Looking for some breathable overtrousers it seemed that Berghaus' Deluge got the best reviews on outdoor forums so I searched for a supplier at the best price and that was Simply Hike. Not only was their price the best but their delivery and follow-up communication has been excellent - the latter almost too good. I will certainly be using them again.
The information regarding the jacket advertised on the web site was clear and truthful.
Photographs available helped to make the choice with confidence. Procedure for purchasing went through with no problems and immediate emails were sent confirming the purchase. When delivery was imminent I was kept informed all along the way and the actual delivery was made within the given time allocated.
All in all very satisfied.
My long serving Berghaus waterproof jacket was overdue for retirement and I had have been looking for a replacement without any success. I knew what I wanted but couldn't find a stockist. I then discovered the Simply Hike website. Not only did it have the jacket that I wanted but it was at a competitive price. I needed to check out a couple of details so I 'phoned them and spoke to a very helpful person on the 'phone who finalised the order. My new jacket reached me in a day or so. Quality service all round!!
Walking on Dartmoor the other day the weather turned bad on us and we had to fall back on the water proofs. These over trousers were easy to put on in a hurry and kept us very dry throughout our walk. Add to this great service from Simply Hike I'm a happy customer.
Excellent site - very clear & easy to use. Product delivered on time - no I lie...it was early :) Very well packaged. I cannot recommend Simply Hike enough, a definite 5*****
Simply Hike had the best price for the item I wanted and delivered it next day as requested. Their customer service system kept me informed of progress all the time, even advising the hour window for delivery, which was spot on. Can't recommend them highly enough.
Good price and quick delivery but, though I'm sure I ticked the box for no emails, I've had two invites to review them and two 'offers' emails in 10 days,in spite of unsubscribing twice.
Simply Hike were wonderful. They had the fleece I wanted in the sizes I wanted to try and at the best price. Delivery was swift and when I returned the size that I did not require the return arrangements were cheap and convenient and my money was refunded the next day. I have no hesitation in recommending Simply Hike to other customers.
I bought the Vango Tempest 300 not yet tried out but it as been inspected and very good quality and Price, I also bought the Trangia 27-UL Cooker and the Trangia 1Ltr Fuel Bottle.both items are excellent quality and Build And I would recommend all 3 items to all new to camping
Everything about the transaction i had with Simply Hike was perfecrt from the emails telling me the expected delivary date and even the time it would be delivered. It was perfect and i would without hesitation buy from them again. Its refreshing to see an organisation that doesnt just say it cares but actually shows it cares, in my opinion we need to support people like Simply Hike as they have an attitude to customer service that seems to be lacking in other places. Many thanks Simply Hike and well done for your outstanding service..
Ordered a tent canopy for our camping trip, only to find on opening in middle of field on a cool and blustery evening, with the sun rapidly going down, that there were no poles with the canopy. Might sound a tad dramatic, but it made what turned out to be a miserable trip, that little bit more miserable. Called Simply Hike first thing the next day, where i told them that if they could courier down a replacement that day, I would be more than happy. Only to be told their courier company wouldn't deliver to a campsite, only a 'proper' address. Really?
Yes, they gave me a refund, as they are no longer stocking, and yes I received the obligatory apology when I called. You could argue that I should have checked it upon arrival, but more importantly, they should have checked it before sending it out. good job it wasnt a tent! Bah humbug!
Purchased some Berghaus paclite walking overtrousers.
Simply Hike are a Great company to buy from.
Items arrived on time with no problems.
Would definitely buy from again and recommend them 100%.
Keep up the great work Simply Hike.
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