I decided to purchase from Simply Hike purely based on price (30% savings on the product compared to similar e-tailers) and I was very pleasantly surprised on how easy it was to place the order and how quickly it was delivered (I paid for 3-day delivery and my watch arrived next day).
I purchased an inflatable kayak from them and they where very helpful and prompt with my delivery.
We bought a tent from Simply Hike and the speed of delivery was exceptional, even down to being able to track the location of the delivery driver. We went away over the Bank Holiday to try out the new purchase and everything was fine, the tent meeting the expectations we had for it.
I would definitely recommend this company to anyone.
Great tent. Having read other reviews wasn't sure if it was going to do what I needed, but I was pleasantly surprised. I primarily brought it use on my own for longer trips where I would be set up for long weekends or weeks. I can erect it on my own in about 10-15 mins - you definitely need to peg in the four corners first. The living area is a good size (my 6'2'' brother had no problems) and the issue of door bottoms leaking I had read about has been sorted with zips. The only change I would make would be a net door behind at least one of the main doors as there is no way of getting the breeze in and keeping the midges out.
I've been looking for this particular jacket in a larger size and a particular colour but not wanting to spend the full RRP. This was the only outlet I found that had the exact jacket in stock; most others seem to always say they have something then only offer extra small in an obscure colour. I could have got it sooner if I was prepared to pay the "full price" but that surely isn't the way to go nowadays, especially when the jacket concerned wasn't the latest release. After checking reviews I went for it with some doubt as not used the outlet before so was doubly pleased when I received such excellent service. So pleased with the jacket too and the miles we'll do in worse weather.
Really happy with my tent - the only reason I've not given the purchase 5 stars is because I appear to have ordered the tent twice because two tents arrived. I didn't intend to so i think the website must not be 100% easy to use.
I ordered an Outwell Amarillo 6 tent and it arrived next day. When I erected it, it did not match the same spec as the Outwell site said it should have - Although I must point out, this was an Outwell error and not a Simply Hike issue. Their video was inaccurate although the description on Simply Hikes site was accurate.
The next day I contacted Simply Hike and whilst I was still on the phone, the rep I spoke to Louise, arranged for an upgrade to be sent out to me at the same time the faulty tent was collected. They also offered to contact Outwell on my behalf to complain about the misrepresentation. They price matched my upgraded purchase to a good price,
They surpassed my expectations and I have been left a happy customer. A very pleasant experience.
I bought a Camalbak hydration belt for running and after a few uses it had stretched and become to loose to wear, I called customer services and they were fantastic! I sent the item back and they dispatched a new one in a smaller size, they kept me informed the whole way through and the I had my replacement with me in less than a week from sending the faulty one back. Amazing!
Ordered Berghaus walking boots which I've had before so knew they would suit - 25% off full price - next day delivery with a one hour time slot. Couldn't be better.
Bought a head torch from Simply Hike for use on the 3 Peaks Challenge. Good choice at many price points and sufficient information available to enable me to make an informed decision. Straight forward site to use and the product arrived promptly, well within the expected delivery time. I'll happily use them again.
I highly recommend this company and would certainly purchase from them again.
Had absolutely no problems with this order. Product is great and at a very competitive price. Order arrived promptly and well packaged. Need I say more?
Items bought for a festival, were well made and of a high quality, at affordable prices. Payment and delivery was easy, quick and efficient. Happy with my purchases and would use again and recommend to friends.
Ordered an Outwell Montana 6 Tent - Green, unfortunately it was the wrong model and we sent it back and received full refund. Superb customer service, great company, would order from Simply Hike at any time.
Second time of using Simplyhike.co.uk for buying walking boots and both times excellent.
Good website which talks you through item. Ordered items and on both occasions received next day at a very reasonable delivery price.
I found Simply Hike really easy to deal with. Their website was well laid out, their video about the tent I wanted was informative and purchase procedure was easy. The product arrived the next day. I didn't give it a thorough check for a few days and then discovered a flaw in the groundsheet which I was concerned about, so I phoned them and they immediately offered to courier another one to me. Again, that arrived the next day and the courier collected the original one at the same time, for return to Simply Hike. It hardly needs saying that I was very impressed with their customer service!
We needed a new tent and, as one does, looked on Google for 'Tents'. I am so glad that I did because, not only did Simple Hike offer the cheapest price on the tent we wanted but delivery was 2 days later by courier who provided us with a 1 hour time slot - and kept to it. The tent arrived extremely well packaged and we can't wait to get out and try it out. Fabulous service!
Filter saved us the price of bottled water and the risk of drinking untreated water. Required cleaning after filtering about 50 litres of glacial melt - pumping became hard work. Simple process and soon back up and running. Connects to drink tube of drinking bladder (Platypus) for easy filling.
We bought two Vango sleeping bags. Both arrived the day after purchase. They were exactly as described and have weathered their first camping trip spectacularly well. The whole purchase process was a pleasure, the site is informative, the service swift and the communication polite. Fabulous!
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