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Simply Hike reviews

Excellent
9.7 out of 10

1,466 Trustpilot review(s)
Most recent review
Review company
  • Reviews (1,466)
Simply Hike

Review by confirmed purchaser

Great prices and speedy service

Especially liked the one hour delivery slot which was sent to me as an sms the previous evening!

Simply Hike

Review by confirmed purchaser

Boots were a good price, superb 24hr delivery, what more could I ask?

My Berghaus Walking boots were the best price I could find on the web - when taking into account delivery. I ordered at lunchtime day 1, they were dispatched the same day and the delivery arrived just after lunch the following day. Excellent service, I couldn't ask for more. (Oh BTW the boots fitted perfectly as well ;-)

Simply Hike

Review by confirmed purchaser

Good prices

Really pleased with my purchase from simplyhike. Best price an delivery prompt. Very happy with jacket.

Simply Hike

Review by confirmed purchaser

Perfect

I bought a north face bag and was unsure what one to get . The description online was clean and easy to understand. The delivery time was very quick came within two day.
Very happy with my purchase will use simply hike again.
Thank you

Simply Hike

Review by confirmed purchaser

good price and quick delivery

Bought a tent for less than half price on Wednesday morning and received it Thursday afternoon. Will definitely use this company again.

Simply Hike

Review by confirmed purchaser

Excellent - a pleasure to deal with

Searched various websites and local stores for this jacket. Most were priced at £180 which was more than I wanted to pay but wanted a North Face jacket because they are excellent . Found your website and the cost was amazing so ordered immediately. Service and delivery were second to none. Would recommend website to anyone.

Simply Hike

Review by confirmed purchaser

Fantastic service

Couldn't fault them and will use them again in the future (rather than more well-known tax-dodging rivals!)

Simply Hike

Review by confirmed purchaser

Excellent service.

If you order on a Sunday and want next day delivery you are out of luck even though thats what you have paid for.
The next day delivery must only apply if orders are placed on a working day.
Otherwise great service.

Reply from Simply Hike

We do apologise for any disappointment caused to customer regarding the Next Working Day Delivery option. We can advise that our advice pages/terms and conditions and the timer at basket point when placing an order, advises that we only ship Monday to Friday/gives estimated date of despatch.
Simply Hike

Review by confirmed purchaser

Great product delivered quickly

Product as described, delivered quickly with good delivery info via text message

Simply Hike

Review by confirmed purchaser

Simply Brilliant......

Very impressed with the price, service and delivery process.........Simply fantastic shopping experience.
Thank you very much this is the way shopping should be.

Simply Hike

Review by confirmed purchaser

simply hike, great strike, fantastic service

very pleased with the service, the garment and the price. great deal

Simply Hike
Simply Hike

Review by confirmed purchaser

perfect

the stuff arrived exactly on time n u will always get notified to trace it

Simply Hike

Review by confirmed purchaser

Simply Hike.......Simply Great!

Excellent website and superb service. Tent arrived next day and was well packaged.
Shan't hesitate to use the site for our next camping purchase. Can't wait to use the tent!

Simply Hike

Review by confirmed purchaser

Good range and efficient service

A good range of products and well presented. The purchase was easy and delivered quickly and hassle free. Well done.

Simply Hike

Review by confirmed purchaser

Good range of products & great prices

Ordered a selection of replacement 120cm Meindl thin boot laces. The pricing was very competitive and they had a range of Meindl's laces in various colours to choose from. My order arrived on time and was as described. I would be happy to purchase from Simply Hike again.

Simply Hike

Review by confirmed purchaser

Super fast delivery

Searched online for a north face jacket for son in the most popular colour and only one shop in the whole of the uk had it even north face online did not in his size

Simply Hike

Review by confirmed purchaser

Great service, fab products, great price!

Ordered 2 berghaus jackets, couldn't believe the price of them! Fantastic! Arrived quickly, great service!

Simply Hike

Review by confirmed purchaser

Great booties & Great Service from Simply Hike!!

Brilliant service from Simply Hike, I wanted particular boots 'Berghaus Explorer Ridge' they offered the best price and service was excellent. They came within 48 hours of the order placed on a Sunday, I was kept informed by e-mail and text when my boots would be arriving - fantastic service & great price! Thank you Simply Hike, will use you again.

Simply Hike

Review by confirmed purchaser

Service fine, Website not so.

Crashed out of the site twice before completing the transaction. I still received the item though! Would have been ok If I hadn't bought one elsewhere when unable to complete the Simply Hike order.

Reply from Simply Hike

We are sorry that the customer was inconvenienced by receiving the order even though he thought the transaction had not gone through successfully. We sent a free postage label to the customer to assist the return of the now unwanted product as a courtesy gesture.
Simply Hike

Review by confirmed purchaser

Cool and good

excellent delivery and products.

Simply Hike

Review by confirmed purchaser

5 Star..No complaints at all

Bought a new winter coat from Simply Hike. Fab service: the website told me everything I needed to know, the ordering process was easy and, despite ordering the cheapest delivery the item arrived quickly and well packaged. From order to delivery I was kept up to date via emails. 5 star service, very happy!

Simply Hike

Review by confirmed purchaser

very good service, helpful and friendly

I had lots of questions about rucksacks and the people I spoke to were all very helpful. The videos of products are very good, show you just what itis you're buying. the returns process (unfortunately the sack didn't work for me) is good, quick and most satisfactory. Shall definitely shop there again.

Simply Hike

Review by confirmed purchaser

Very good service, best price

No complaint whatever.

Simply Hike

Review by confirmed purchaser

Fast efficient service

Very good fast service good value

Simply Hike

Review by confirmed purchaser

Excelllent comfort and warmth

Excelllent comfort and warmth

Simply Hike

Review by confirmed purchaser

Used these guys a few times- great

Excellent company. Only thing i'm not keen on is simply scuba advertising magazine has some scanty clad women in it!

Sorry: it may not a magazine but along with my recent purchase i did receive at least two leaflets which had pictures of women in pretty revealing clothing; more than i would prefer. Re: the reply posted below, I am just giving you my opinion simplyscuba, not trying to bring down your company!

Reply from Simply Hike

We can advise that we as a company do not publish magazines or brochures. All our information is purely on line on our web sites.
Thank you for your posted response and for providing the additional information. We will forward this onto our Marketing Dept. to assess as we do read and take our feedback very seriously with a view to improving our service for the future where ever possible.
Simply Hike

Review by confirmed purchaser

Fantastic customer service!

i recently bought a tri-climate jacket from simply-hike, the customer service was brilliant. The jacket arrived on schedule and is 'just the job', warm, cosy and waterproof - excellent value too.

Simply Hike

Review by confirmed purchaser

great service

I was pleasantly surprised by the excellent service

Simply Hike

Review by confirmed purchaser

The lady I spoke to on the phone when ordering was really helpful.

Good prices + very helpful staff on the phone.
2 pairs of berghaus paclite trousers great trousers!

Simply Hike

Review by confirmed purchaser

Ordered two Vango tents. Best price and delivered in time for Christmas. Excellent.

This company did what they promised. Ordered on line and everything went smoothly.

I'll be going back there to buy my backpack next!

Simply Hike

Review by confirmed purchaser

Great retailer

Very pleased with Northface duffel, was a gift for my husband and the speedy delivery meant that he had it in time for Christmas. Would buy from this shop again.

Simply Hike

Review by confirmed purchaser

Excellent price, very quick delivery, all smoothly done

A very good overall shopping experience with Simply Hike.
The North Face jacket I bought was at the best price available, was delivered very quickly and the order was placed very easily.
All in all highly recommended.

Simply Hike

Review by confirmed purchaser

Absolutely fantastic - would definitely shop here again

I ordered a pair of gloves just before Christmas and the Royal Mail lost them in the post. I contacted simplyhike.co.uk and they sent a replacement pair out for free using next day delivery. Great customer service!

Simply Hike

Review by confirmed purchaser

Very glad we found this site - will be back !

Excellent product. Well designed and made. Top quality. Practical and very usefull to keep all his bits in.
And our toddler of one year wants to take it to bed with him.

Simply Hike

Review by confirmed purchaser

Warm fleece good fit and fast reliable service

hi just purchased a berghouse fleece, something went wrong when i ordered so i contacted the company by email, they responded immediately and all was sorted. Happy husband for christmas will be putting it to the test this week in the Lakes UK. bring it on ha x

Simply Hike

Review by confirmed purchaser

SIMPLY HIKE STRIDES OUT AHEAD

Purchased Berghaus Mens Deluge Waterproof Over trousers from this Company. Excellent service, prompt delivery and fantastic value compared to other online suppliers. The trousers themselves although slightly heavier than I would have liked are of the usual high standard from Berghaus. What more is there to say.

Simply Hike

Review by confirmed purchaser

EXCELLENT SERVICE.

I bought Great Walking boots (Mendel). SERVICE OUTSTANDING. These boots were a Christmas Present and bought the day before Christmas eve. Delivery was outstanding and as they said -next day delivery and recieved Christmas Eve. Really was impressed as you are able to track goods. I would Certainly buy from this Company again.

Simply Hike

Review by confirmed purchaser

amazing value , would definately buy from them again x

great purchase , a problem arose and staff could not be more helpful. will definately buy from this site again. delighted with the goods recieved. many thanks

Simply Hike

Review by confirmed purchaser

efficient

cheapest site i found and delivery arrived very quickly