I ordered some led's and returned them for a different white under the no-nonsense guarantee three weeks ago. I am still waiting and just keep getting fobbed off about when this will be processed.
This is simply unacceptable, I'm guessing they could be in financial difficulty and will now have to take this up with my credit card issuer.
We have now had 4 orders delivered. All have arrived virtually by return and the Nextgen bulbs (mixture of GU10 and MR16) have been excellent... I replaced 5 MR16 down lights and the Led replacements were much brighter than the originals. We are now working our way round replacing a lot of the other bulbs in the house.
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