Previous to order I requested several samples, all arrived quickly and free if charge. The great value meant I was able to order a product I wouldn't of been able to afford through other merchants. Ordered on Mon and delivered on Fri. Driver was courteous and went the extra mile to get the slabs where I wanted. All communication with the company has delivered excellent customer service . Haven't opened all pallets yet but visually all seem excellent. Can't wait for landscaper to start !
I have used simply paving a few times know and would recommend them. The prices and service is very good :0)
But it is time they dumped there poor transporter, they must be loosing them customers. The one man large lorry with tail lift just doesn't work. Twice to different drivers struggled to pull the barrow on to the tail lift and once it got to the ground it was stuck!! My area is smooth tarmac. But i had to help both times and even then it was a struggle,the pallets also split. At all delivery made to my property i was very
concerend for the safety of the drivers. This is 2013 jewson and keyline use one man operated hi-ab and im sure there are a number of transporters looking for simply pavings works and im sure it would get more customers!! :0)
Highly recommend a
I have baught Bradstone, Woburn Rumbled Block Paving Autumn for a new driveway as a DIYer & it looks very good with the autumn colours & a used look. Then to finish the look I added the Bradstone, Madoc Walling Weathered Cotswold for the flower beds a very good finishing touch. Simply Paving offered all the help needed to do the job very pleased Thank you.
Having shopped around both on line and locally, Simply Paving offered the best deals.
We telephoned our order and found the customer service operator friendly, informative and very helpful. We received both email and text messages of when the delivery would be, the paving arrived early morning by a polite and helpful driver. Would definitely use Simply Paving again.
My husband laid the patio in 3 days, longer than a builder but did a quality job! All our neighbours have commented on it and everyone says they are very impressed!!!! So I have been giving out the website address to all! The colours on the dune sandstone are beautiful, they change from morning to evening, we didn't seal them as I prefer this appearance! 100% recommend this product and simply paving! The order arrived as stated, friendly driver, no problems! Well done! Will use them again as i'm a garden designer.
The product we bought was fantastic really pleased with the quality it looks fantastic once it was laid,the service was really good too,I will be buying a lot more products from this company in the future
Delivery arrived on time, driver very helpful in placing slabs where they needed to be, a quick, efficient service and helpful driver. Phone operators also extremely helpful, would use the service again, and recommend.to others.
I still do not have my paving slabs even though I paid for a Saturday delivery (May 11th). The driver was lost and even though I told you that the driver could leave the paving slabs on my drive way if I was not in he did not. The courier then rang me in mid week and tried to charge me another £20 for this Saturday delivery. I said no and he agreed to make the delivery this Saturday with no added charge. I am sitting here at 9pm and I still have no paving slabs.
Good website, easy ordering system, fast delivery. What more could you want.
Bought 2 pallets of paving slabs from Simply Paving. The slabs were delivered on the arranged day, and the delivery driver phoned in advance to let me know when he would be here. Excellent service, and the product is excellent as well.
As a novice, I found the website easy to use, the staff extremely helpful and polite and was kept informed all the way through the process. We were away on holiday when the delivery was made, but all my intructions were adhered to and the whole process wa completely painless..thanks!
I would recommend simply paving they were brilliant ! They were easy to get hold of no waiting on hold . They helped me with my order as I needed further advice so I spoke with them. They sorted my delivery and I turned up exactly when they said it would .
Having a great mobile website which doesn't crash is always a good start. The photos and product descriptions are clear so choosing my perfect slabs, in the right quantity, was a breeze ( Bradstone Old Riven Autumn Cotswold). Simple check out process via Paypal prevented the hassle of having to fill in personal details - only needed to tick a few boxes regarding delivery access to property to complete purchase. Placed order on a Tuesday evening, received frequent follow up comms via email, which were uninvasive, and delivery date was confirmed on the Friday for the following Tuesday, so plenty of time to organise things my end, and bang on the 7 day stated lead time. Time slot was a bit broad: 7am - 6pm, but there was an option to pay for a narrower slot/specified day, but I, personally, didn't need to. Driver phoned ahead to let me know arrival was imminent - 10am to SE Kent, so no hanging about, which was a bonus. Product arrived in tiptop condition, the driver was friendly and helpful, and the patio is on it's way to looking great! Top quality service, product and price. Thank you, Simply Paving, and well done!
Ordering my slabs was easy and payment made on that day, I ordered a patio set and 8 extra slabs. I asked for a 10am delivery the following week, I was advised on the phone this could be done for a cost of £10 I paid and received confirmation of my order including the 8 extra slabs.
Initial problem began when I received an email 2 days prior to delivery, saying my order would be delivered between 8am and 1pm, I called Simply Paving and was advised I had an Am delivery, I did point out I had paid £10 for a 10am delivery and this had been agreed on the phone.
I was advised that I needed a Timed Delivery this would cost an extra £5, I paid and waited for the delivery.
The delivery arrived by 09.30am minus the extra slabs. I accepted the delivery, and called SP, I advised them that the order was incomplete, they said they would look into it, I did have visions that I would be unable to get the patio done (it was a surprise for my Wife when she returned home). To my surprise SP came up trumps they got the extra slabs to me next day, Job Done and the Wife had a real surprise, thanks to all at SP - Les
Fantastic service from start to finish. Competent sales staff, good delivery. Only problem was laying the 108 slabs, the wife was shattered !!! Also, good after sales web page with laying techniques etc. Simply brilliant.
Purchased several pallets of paving blocks for driveway. Price was good and communication was excellent. Very helpful when one pallet arrived damaged and equally helpful when additional blocks needed due to my incorrect quantities.
Would happily use again.
I was kept updated on my order, even up to 1 hour before it was delivered when the courier called to say he was on his way.
I found ordering very easy and the staff at Simply Paving even called to confirm the delivery a couple of days before.
Excellent service and I would definately use Simply Paving again (when I pave our drive).
If anyone out there requires a stone feature for the garden then go to Simply paving. From order to delivery no problems and delivered on time. The questions that they asked about the delivery were so useful. The driver placed the pallet of stone directly next to where it was tone payed. Well done. Would certainly recommend them to all my friends and colleagues
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